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Comfort Inn Laval

Comfort Inn Laval is a 3 star hotel in Laval, Quebec, Canada 2055 Autoroute des Laurentides, Laval, QC, Canada
Estimated Price
$101
CAD
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Guest Reviews
Amenities
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Budget-friendly hotel with clean rooms in a good location

Pros 
  • Free Wi-Fi and free parking
  • Many guests described their rooms as clean
  • Many reviewers thought that the room rates were reasonable
  • The staff throughout the hotel were frequently complimented
  • Many guests found the location convenient for accessing highways, shopping and restaurants
  • A few reviewers praised the food at the on-site restaurant
Cons 
  • Several guests complained about smelling cigarette smoke in their non-smoking rooms
  • A couple of guests said they had to wait too long for service at the front desk

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Editor's Analysis
Updated on Dec 6, 2012
Overview
This hotel is situated adjacent to Highway 15 and is about a 1-minute drive from the nearest Highway 440 interchange. This property is well suited for travellers looking to access major highways or for guests looking to access the Carrefour Laval shopping mall (3-minute drive away).

Both smoking and non-smoking accommodations are available. All 120 rooms include free Wi-Fi, free local calls, a TV with pay-per-view movies, a hair dryer, an iron and ironing board, a coffeemaker, air conditioning and a desk. Rooms are furnished with one queen bed or two double beds.

Free parking is available on site. Pets are permitted in smoking rooms only for an additional fee of $10 per pet, per night.

The on-site restaurant, Graffiti's Pasta Bar, serves breakfast, lunch and dinner. 

Other on-site amenities include free newspapers, a business centre (copy and fax service), dry cleaning service (extra fees apply) and a meeting room.

Centropolis (restaurants, designer boutiques and cinema) and the Cosmodome Space Science Centre are 3 minutes away by car. The Montmorency subway station (at Montmorency College) is a 5 minute drive away and provides access to downtown Montreal. Downtown Montreal is a 26-minute drive away and features nightlife, the Montreal Casino, McGill University and the Bell Centre (sports arena and concert venue). 

The Montreal Trudeau International Airport (YUL) is 23 minutes away by car. (All driving time estimates: Google Maps)
The Good
Positive reviews for this hotel outnumbered negative reviews, among the reviews used for this analysis.

Rooms were generally described as clean, quiet and comfortable by guests. A few guests said their beds were comfortable and one reviewer mentioned how pleased he was to have a flat screen TV.

Many reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent. Guests mentioned the free parking and the free Wi-Fi as value-added features.

The staff throughout the hotel were complimented and guests described the front desk staff as friendly and accommodating. One guest specifically mentioned "excellent staff and housekeeping".

Many guests found the location convenient for accessing highways, shopping, restaurants and nearby locations such as Vieux Montreal and and Sacre Coeur Hospital.

Some guests praised the food, prices and service at the on-site restaurant.

The Bad
As mentioned above, positive reviews outnumbered negative reviews for this property, among the reviews sourced for this analysis. However, there were a couple of common concerns and a few isolated complaints mentioned by guests.

Several guests complained about smelling cigarette smoke in their non-smoking rooms and in the corridors.

Many guests complimented the staff at this hotel, as mentioned above, however a couple of reviewers complained about long waits for service at the front desk.

Isolated complaints included: difficulty locating the hotel via GPS, traffic noise, noisy A/C unit, no mini-fridges, and rough towels.
Expedia.ca gave this hotel an average score of 4 out of 5, with 78% of 27 guests recommending the property.

TripAdvisor.ca ranked this hotel #8 out of 13 properties in Laval, with an average score of 3 out of 5 from 24 reviews.

Booking.com gave this property an average score of 8.3 out of 10, based on 83 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.


Guest Reviews
7.2
Good

#9 out of 9
Guest Rating Explained
Rating: 7.2 / 10 Details

No. of guest reviews: 91
Guest Recommended: Yes
Guest Ranking Explained

Comfort Inn Laval is #9 out of 9 hotels in Laval ranked by the ratings provided by guests.
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Hotel review by guest is Positive
Dianne from Richmond Hill, ON CA rated Comfort Inn Laval 8 out of 10 on May 08, 2004 Verified Guest Hotel Review

"We came for a gymnastics competition - and stayed at the hotel as it was close to the venue and all our athletes stayed there. Rooms were clean, staff was friendly, restaurant was good. compared to other places we stayed we thought $120 per ight was a bit high for room features (no fridge, coffe maker etc)."
Hotel review by guest is Positive
Ron from Amsterdam, NL rated Comfort Inn Laval 7 out of 10 on April 22, 2004 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Restaurant
  • Parking
  • Pet Friendly
  • Bar / Lounge
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Currency Exchange
  • Multilingual Staff
  • Cable / Satellite TV
  • In Room Movies
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Golf Course (nearby)
  • Photocopier
  • Desk
  • Internet Connection (wireless)
  • Coffee Shop/Cafeteria
  • Designated Smoking Area
  • Self Laundry
  • Free Parking

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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