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Malbaie hotel with balcony views of St. Lawrence River, day spa and fine dining

Pros
  • Free Wi-Fi, free parking
  • Numerous guests praised the hotel's kind and informative staff
  • Many lodgers were pleased with the hotel's proximity to the St. Lawrence River and highway access
  • The hotel's food was described as delicious and excellent
Cons
  • Some guests reported small rooms and bathrooms
  • A few lodgers found the rates and restaurant to be overpriced
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Oct 12, 2014
Overview
Located about a 6-minute drive from La Malbaie municipality just off Highway 138, the Auberge des Peupliers is suitable for travellers who prefer a small boutique-style hotel with an on-site spa, easy highway access and on-site dining.

Each of this smoke-free hotel's guest rooms offers free Wi-Fi, cable TV, a coffeemaker, a hair dryer and a private bathroom. Rooms with a living area and a sofabed and a fireplace are also available, and the hotel is not wheelchair accessible.

Hotel amenities include a spa and wellness centre, a sauna, a hot tub, meeting facilities, a gift shop, packed lunches, free parking and an on-site restaurant that serves breakfast and dinner daily. Up to two pets are permitted per room for an additional $25 per room, per night. 

The St. Lawrence River is about a 6-minute walk from the hotel, while Gardens of Cap a l'Aigle are a 3-minute drive away. Charlevoix Casino is 12 minutes away by car and Charlevoix Airport (YMR) is roughly a 30-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, up to 2 pets $25/room/night, not wheelchair accessible. (Call Date: October 11, 2013)
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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location, food and rooms.

Numerous guests praised the hotel's staff, characterizing them as kind, informative, helpful and professional. One patron remarked, "What stands out is the staff. Mary welcomed us like we were reunited friends. She genuinely wanted us to enjoy our visit. Had great suggestions for food and told us places to stop as we went up the coast".

The hotel's location was enjoyed by many lodgers, who found it close to highway access, the St. Lawrence River, downtown La Malbaie and Tadoussac. One guest noted, "The location is wonderful. It overlooks the St. Lawrence in a neighbourhood of old mansions. Many have been converted to inns and beds and breakfasts. The area is unbelievably beautiful. It is close to fantastic whale watching and other activities". A few travellers did find the hotel to be a little far from town, however.

Several reviewers were pleased with the hotel's on-site restaurant. They described its food as delicious and excellent, with beautiful presentation.

The hotel's accommodations were enjoyed by several patrons. They described their rooms as quiet, comfortable, spacious and clean, with beautiful views of the St. Lawrence River. A few guests had complaints about their lodgings, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the rooms and value.

Although several guests were pleased with their clean and quiet accommodations, a few lodgers criticized their rooms. They reported small-sized rooms and bathrooms, small TVs and uncomfortable beds.

A few reviewers were disappointed with the hotel's value. They felt the room rates and restaurant prices were too expensive.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #7 of 14 La Malbaie hotels with an average rating of 4 out of 5 from 104 reviews.

Booking.com guest reviews rated the hotel 8.2 out of 10 from 49 reviews.

Expedia.ca guest reviews rated the hotel 3.7 out of 5 with a 90% recommendation rate from 10 reviews.

The author called the hotel on October 11, 2013 to verify some information.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.8
Good
#
8 / out of 11
hotels in La Malbaie

Rated 7.8/10 based on 257 reviews

Ranked #8 out of 11 hotels in La Malbaie

257
Map Marker Auberge des Peupliers
381 Saint Raphael Street, La Malbaie, QC