Overview Located on Highway 170 about a 13-minute drive from Saguenay's city centre, the Delta Saguenay Hotel (formerly the Holiday Inn) is suited to travellers visiting or passing through the area who require a hotel with on-site dining and easy highway access.
This hotel has 155 guest rooms and suites, each offering free Wi-Fi, 42" LCD flat screen TV, a coffeemaker with complimentary coffee, a mini-fridge, a desk, an iPod docking station, air conditioning, an iron and ironing board and a hair dryer. Bathrooms are stocked with amenities from Philosophy. Rooms come equipped with two queen beds or a queen with pullout or a king with pullout. Wheelchair accessible rooms feature one queen and one pullout. Suites featuring kitchenettes and fireplaces are available.
Hotel amenities include a seasonal outdoor pool, fitness facilities, a spa, meeting/conference space, a business centre, a free continental breakfast and free parking. On-site dining is available at Tendance, which serves breakfast, lunch and dinner daily. Room service is available. Small to medium-sized pets, both cats and dogs, are permitted for an additional $35 fee per stay, and wheelchair accessible rooms are available upon request.
The University of Quebec at Chicoutimi is roughly a 15-minute drive northeast of the hotel, while Place du Commerce offers shopping a 2-minute walk away. Saguenay Arvida Golf Club is about a 12-minute drive north, and Bagotville Airport (YBG) is a 16-minute drive southeast. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $35/stay, wheelchair accessible. (Call Date: March 18, 2013).
The GoodThe majority of the reviews consulted for this analysis were positive, with much praise going to the hotel's staff, rooms and food.
Many guests complimented the hotel's staff, who were characterized as friendly, accommodating and professional. The check-in service was described as being quick. One guest stated, "the most helpful staff you could wish for, nothing is too much trouble."
The hotel's rooms were a source of numerous compliments by reviewers. They described the rooms as modern, clean, spacious, bright and well equipped, with comfortable beds and pillows and contemporary decor.
Several lodgers were pleased with the hotel's restaurant. They described the food as excellent, fabulous, locally-inspired and outstanding. The staff were found to be attentive and pleasant.
The hotel's location was also praised by several reviewers, who found it close to highway access, shopping, restaurants, Tim Hortons, a gas station and a supermarket.
The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about noise transfer.
Some guests complained about noise disturbances during their stay. They reported being able to hear barking dogs and neighbours in adjacent rooms, as well as wedding guests in the hallway, the cleaning staff slamming doors in the morning and noisy in-room air conditioning units.
Booking.com guest reviews rated the hotel 8.9 out of 10 from 81 reviews.
Expedia.ca guest reviews rated the hotel 4.3 out of 5 with a 93% recommendation rate from 43 reviews.
TripAdvisor.com guest reviews ranked the hotel #1 out of 3 Jonquiere hotels from 37 reviews.
The author called the hotel on March 18, 2013 to verify some information.
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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