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Older budget hotel in Gatineau with outdoor pool, restaurant, comfy beds and free Wi-Fi

  • Free amenities: Wi-Fi, parking, local calls
  • Many guests enjoyed clean rooms with comfortable beds
  • Location was convenient to Ottawa, shopping and restaurants
  • Many thought the hotel provided good value
  • Some guests enjoyed meals on site
  • Wi-Fi was rated as very good overall by reviewers
  • Several guests liked having access to a large fitness centre
  • No elevator to second floor
  • Several reviewers felt the hotel needed better cleaning and updates
  • Guests without cars found it a little far to Ottawa
  • Guests sometimes complained of unfriendly staff
jump to full editor's analysis (below)
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Editor's Analysis
Updated Oct 14, 2015
Located just off Hwy 148 and across from the Promenades Gatineau shopping mall, this budget hotel provides some renovated rooms with a comfortable bed, a 15-minute drive from Ottawa, with outdoor pool, on-site restaurant, free parking and free Wi-Fi. 

All of the 116 rooms at this hotel are smoke free and pet free. Common room amenities include free Wi-Fi, free local calls, a 42" LCD cable TV with pay-per-view movies, a coffeemaker, a mini-fridge, data ports, an iron and ironing board, a hair dryer and individual climate control. Rooms are furnished with 1 pull-down bed, 2 double beds, 2 queen beds or 1 king bed. Room extras include a sofabed, a safe, bathrobes, a computer, a desk with ergonomic chair, a mini-bar, a jetted tub and a separate bedroom and living room.

Free outdoor parking is available on site for cars and oversize vehicles.

Guests can enjoy Italian cuisine on site at Restaurant-Bar La Pergola, serving breakfast, lunch and dinner. The restaurant also offers Sunday Brunch, poolside dining and cocktails and weekend dances. Room service is also available. There are several restaurants located with a 5-minute walk of the hotel. 

On-site amenities include an outdoor pool with courtyard terrace, a playground, a business centre, bicycle rental, free newspapers, ice machines, guest-use microwave and meeting rooms. The hotel provides free, 24-hour access to a large fitness centre next door with sauna and squash courts, for some of the room rates. There is no elevator to the second floor.

This hotel is an 11-minute drive from Casino du Lac-Leamy and just over a 14-minute drive from Gatineau Park. Downtown Ottawa is about a 16-minute drive away, where guests can visit the Rideau Canal, the Parliament Buildings and the Byward Market. The Museum of Civilization is about an 11-minute drive away in Gatineau. Air travellers should budget about 40 minutes to travel the 22.1km between the hotel and MacDonald-Cartier International Airport (YOW). (All distances and travel time estimates: Google Maps)

Confirmed with the front desk on October 13, 2015: free passes to the gym next door are not supplied to standard rooms, but the other rooms; the suite has a jetted tub located in the bathroom
The Good
Many guests enjoyed their stays and found the hotel comfortable and good value for the price.

Guests liked this hotel's proximity to the Promenades Gatineau shopping mall directly across the street, the highway to Montreal and Ottawa and numerous restaurants in walking distance. Some guests also felt that this hotel was well situated close to a number of area parks and green space.

Rooms were clean and comfortable, according to a number of guests, who felt that there was enough space to accommodate their needs. Some mentioned having renovated rooms and some were pleased to have a mini-fridge. Several guests found the beds comfortable.

A few guests were quite pleased to have access to a large fitness centre next door, and said that the quality and selection of equipment was good, although it was free with some rooms, it cost $6 for others.

Several reviewers commented favourably on restaurant meals. The breakfast buffet (not free) and the surf and turf buffet were mentioned as being satisfying.

Many felt that for the room price, the hotel offered a comfortable stay and some of these guests planned to return.
The Bad
While many of the recent reviews online were positive, some guests felt the hotel was in need of updating.

Although many guests felt the hotel was well maintained and clean, several guests complained about their rooms. Complaints included mouldy bathroom tiles, musty odours, old and dirty carpets, chipped paint, rusted areas, peeling wallpaper, no blackout drapes, inadequate cooling or heating and a lack of electrical outlets. 

Some guests, without cars, found the hotel a little far to taxi to Ottawa. Some missed having a microwave in the room, or a free breakfast and occasionally guests complained of music from the disco, neighbours or water pipes.

Staff, while complimented by many were also complained about quite often by guests for being impolite and unfriendly.


Show Sources
TripAdvisor.com guest reviewers ranked this hotel #16 out of 18 Gatineau hotels, with a guest rating of 3 out of 5, based on 59 reviews.

Booking.com guest reviewers rated this hotel 7.9 out of 10, based on 185 reviews.

Expedia.ca guest reviewers rated this hotel 3.7 out of 5, based on 148 reviews with 95% of these guests recommending the hotel.

Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews

Rated 7.2/10 based on 338 reviews

Ranked #6 out of 7 hotels in Gatineau

  • Casino du Lac Leamy (4.2 km)
  • Gatineau Park (10.9 km)
  • Gatineau Airport (11.2 km)
Map Marker Quality Inn & Suites Gatineau
111 Rue Bellehumeur, Gatineau, QC