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Guests liked this hotel's proximity to Gatineau Park and Promenade de l'Outaouais

Pros
  • Free Wi-Fi, free parking, free continental breakfast
  • Good location, close to Gatineau Park, shops and restaurants, according to guests
  • Friendly, helpful staff, according to guests
  • Guests liked this hotel's price point
Cons
  • Some guests were bothered by street noise, and by noise from neighbouring guests
  • Small breakfast room, according to guests
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Breakfast
Free Parking
Rates & Availability
Editor's Analysis
Updated Oct 29, 2012
Overview
Located on Boul de la Gappe and a 15-minute drive from Gatineau Park, this hotel is popular with guests who want to be close to the park for biking, hiking, picnicking or cross-country skiing.

All of the 79 rooms at this smoke-free hotel have free Wi-Fi, a coffeemaker, a hair dryer and an iron and ironing board. Guests can choose between rooms of various sizes and configurations, with queen or double beds. Pets are permitted for a cost of $25/stay.

There is no on-site restaurant, but guests are offered a complimentary continental breakfast daily. There are a number of restaurants within a 5-minute walk of the hotel. Free parking is available on site.

Shopping is nearby at the Promenade de l'Outaouais (one of the biggest malls in the area), a 6-minute walk away. The Casino du Lac-Leamy is a 10-minute drive away. The downtown Ottawa area, with Parliament Hill, the Rideau Canal and the Byward Market is just over a 10-minute drive away. Guests travelling by air should plan on a 33-minute drive to travel the 23 km between the hotel and MacDonald-Cartier International Airport (YOW). (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking, breakfast and pet policy (call date: October 25, 2012).
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The Good
Many of the reviews used for this hotel were positive, and guests were particularly pleased with this hotel's location and with the cleanliness of its rooms.

Guests liked this hotel's proximity to Gatineau Park (15-minute drive), shops and restaurants. Guests also felt that the driving distance to Ottawa was reasonable (10-15 minutes).

Rooms were clean, well maintained and comfortable, according to a number of guests.

Guests received good service from staff, who were commonly described as friendly, helpful and courteous.

Several guests appreciated having breakfast included as part of their room rate and said that the quality and selection of the food offered at the breakfast was good.

Several guests commented favourably on the price point and felt that they had received good value in return for what they paid.

There were some additional comments about good Wi-Fi connections.
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The Bad
Many of the reviews used for this analysis were positive, but guests did have a few common complaints, most notably about noise disturbances and the size of the breakfast room.

A few guests were bothered by street noise from the highway and from noise from guests in neighbouring rooms and the hallways. Guests complained about loud TVs and about guests slamming doors.

A number of guests felt that the breakfast room was small and that there weren't enough tables and chairs to accommodate multiple guests who wanted to eat at the same time. 

Some guests found the lack of an elevator to be inconvenient.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #15 out of 19 Gatineau hotels, based on 14 reviews.

Expedia.ca guest reviewers rated this hotel 4.6 out 5, based on 18 reviews. 100% of guests would recommend this hotel.

Booking.com guest reviewers rated this hotel 8.3 out of 10, or "very good", based on 42 reviews.

Confirmed with a front desk agent: Wi-Fi, parking, breakfast and pet policy (call date: October 25, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.5
Good

Rated 7.5/10 based on 102 reviews

Ranked #4 out of 7 hotels in Gatineau


8 out of 10 | Denis stayed May 26, 2013

"Denis from Ontario---overall great stay"

Location
  • Casino du Lac Leamy (4.6 km)
  • Gatineau Park (10.9 km)
  • Gatineau Airport (11.0 km)
Map Marker Comfort Inn Gatineau
630 boul. la Gappe, Gatineau, QC