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Chateau Mont-Sainte-Anne

Chateau Mont-Sainte-Anne is a 4 star hotel in Beaupre, Quebec, Canada 500 boulevard du Beau-Pre, Beaupre, QC, Canada
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This year-round resort is at the base of the gondola at Mont-Sainte-Anne

  • Free Wi-Fi, free parking
  • Guests liked the hotel's location next to the gondola
  • Good food in the on-site restaurant, according to guests
  • Guests enjoyed the on-site amenities, like the outdoor hot tub and the grocery store
  • Rooms in need of detailed cleaning and updates, according to guests
  • Some guests complained about a lack of customer-focused service
  • A few guests complained about noise disturbances from the hallways

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Rooms:1 Adults:2 Kids:0
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Editor's Analysis
Updated on Mar 4, 2013
This hotel is located at the base of the gondola lift at Mont-Saint-Anne and offers guests the convenience of ski-in, ski-out access. It is well suited for guests who seek mountainside accommodations.

Each room comes with Wi-Fi, a mini-fridge, a microwave, a toaster, a coffeemaker, a plasma screen TV, a hair dryer and an iron and ironing board. Studio rooms are furnished with one king or two queen beds. Penthouse rooms come with either one or two bedrooms, a full kitchen (fridge, stove, dishwasher, pots, pans and glassware) and either one or two fireplaces There are king, queen or single beds, or a combination of the two, along with a sofabed. Some rooms have a washer and a dryer. Pets are allowed for $20 per night.

Guests can dine on site at Bistro Nordik, serving lunch and dinner daily. On-site amenities include free parking, a small grocery store, a gym, an outdoor pool, an outdoor hot tub, an indoor pool,a sauna, a children's playroom, a games room, a movie theatre and a spa.

There are several golf clubs near this hotel, including Golf de Le Grand Vallont (less than a minute drive) and the Ter de Golf Mont-Sainte-Anne (a 2-minute drive). This hotel is about a 40-minute drive outside of Quebec City. In addition to skiing at nearby Mont-Sainte-Anne, guests are a 40-minute drive from Le Massif de Charlevoix, another well-known skiing destination. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (call date: February 28, 2013).
The Good
There were a number of positive reviews used for this analysis and guests were pleased with the hotel's location and with the selection of on-site amenities.

This hotel is located at the base of the gondola at Mont-Sainte-Anne and guests appreciated the convenience of being able to ski in and out of their accommodations. Guests said that the hotel was conveniently close to restaurants, shops and golf courses as well.

Guests appreciated the convenience of several of the on-site amenities, including a spa and a small grocery store. Several guests commented favourably on the pool area and on the hot tubs.

Guests were impressed with the quality of the food served in the on site restaurant. Menu selection was good and guests said food was tasty.

The Bad
While there were a number of favourable comments in the reviews used for this analysis there were also a number of complaints. Guests commonly complained about the state and appearance of the rooms.

Guests complained about a lack of detailed cleanliness in the rooms. Stained bathroom floors, stained carpets and dirty floors and countertops in the kitchenettes were noted as needing particular attention.

Guests suggested that the hotel was in need of widespread updates and commented on general decor, furniture, bathroom tiles and fixtures.

A few guests complained of thin walls and were disturbed by noise coming from the hallways. 

Customer service posed problems for some guests, who felt that staff were at times inattentive and not focused on customer needs. Guests complained specifically about housekeeping and front desk staff. guest reviewers ranked this hotel #1 out of 4 hotels in Beaupre based on 127 reviews. guest reviewers rated this hotel 8.4 out of 10 based on 76 reviews. guest reviewers rated 4 out of 5 based on 181 reviews.

The author called the hotel on February 28, 2013 to verify some information.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.

Guest Reviews
Guest Rating Explained
Rating: 7.8 / 10 Details

No. of guest reviews: 82
Guest Recommended: Yes
Guest Ranking Explained

Chateau Mont-Sainte-Anne is #1 out of 6 hotels in Beaupre ranked by the ratings provided by guests.
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Show older reviews
Hotel review by guest is Positive
Lawrence from Ocean View, DE US rated Chateau Mont-Sainte-Anne 8 out of 10 on April 17, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Karen from Toronto, ON CA rated Chateau Mont-Sainte-Anne 9 out of 10 on March 19, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Jenni from Rockport, ME US rated Chateau Mont-Sainte-Anne 8 out of 10 on February 18, 2004 Verified Guest Hotel Review

"Beds are quite firm, but tolerable. Be sure you don't stay adjacent to the stairway. Kids get up early and stay up late, so the clunking comes right through the wall. The kitchenette in the room was a real plus and a nice surprise. The pool and hot tub area was much too small for the volume of people in the hotel. Sauna was excellent."
Hotel review by guest is Positive
Len from West Seneca, NY US rated Chateau Mont-Sainte-Anne 10 out of 10 on February 07, 2004 Verified Guest Hotel Review


  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Convention Center
  • Banquet Facilities
  • Conference Room(s)
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Refrigerator
  • In Room Movies
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Bicycle Rental
  • Shops
  • Excursions
  • Golf Course (nearby)
  • Cycling
  • Billiards
  • Playground
  • Hiking
  • Ecotours on Site
  • Photocopier
  • Meeting Coordinator
  • Full-service catering
  • Ceremonies
  • Custom event planning available
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Body Treatments
  • Facial Treatments
  • Internet Connection (wireless)
  • Bathrobes
  • Pool Indoor
  • Pool Outdoor
  • Outdoor heated pool
  • Kids Club
  • Games Available
  • Coffee Shop/Cafeteria
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Self Laundry

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#1 out of 6 hotels in Beaupre city based on 82 guest reviews

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