OverviewThis hotel is located at the base of the gondola lift at Mont-Saint-Anne and offers guests the convenience of ski-in, ski-out access. It is well suited for guests who seek mountainside accommodations.
Each room comes with Wi-Fi, a mini-fridge, a microwave, a toaster, a coffeemaker, a plasma screen TV, a hair dryer and an iron and ironing board. Studio rooms are furnished with one king or two queen beds. Penthouse rooms come with either one or two bedrooms, a full kitchen (fridge, stove, dishwasher, pots, pans and glassware) and either one or two fireplaces There are king, queen or single beds, or a combination of the two, along with a sofabed. Some rooms have a washer and a dryer. Pets are allowed for $20 per night.
Guests can dine on site at Bistro Nordik, serving lunch and dinner daily. On-site amenities include free parking, a small grocery store, a gym, an outdoor pool, an outdoor hot tub, an indoor pool,a sauna, a children's playroom, a games room, a movie theatre and a spa.
There are several golf clubs near this hotel, including Golf de Le Grand Vallont (less than a minute drive) and the Ter de Golf Mont-Sainte-Anne (a 2-minute drive). This hotel is about a 40-minute drive outside of Quebec City. In addition to skiing at nearby Mont-Sainte-Anne, guests are a 40-minute drive from Le Massif de Charlevoix, another well-known skiing destination. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi and parking (call date: February 28, 2013).
The GoodThere were a number of positive reviews used for this analysis and guests were pleased with the hotel's location and with the selection of on-site amenities.
This hotel is located at the base of the gondola at Mont-Sainte-Anne and guests appreciated the convenience of being able to ski in and out of their accommodations. Guests said that the hotel was conveniently close to restaurants, shops and golf courses as well.
Guests appreciated the convenience of several of the on-site amenities, including a spa and a small grocery store. Several guests commented favourably on the pool area and on the hot tubs.
Guests were impressed with the quality of the food served in the on site restaurant. Menu selection was good and guests said food was tasty.
The Bad
While there were a number of favourable comments in the reviews used for this analysis there were also a number of complaints. Guests commonly complained about the state and appearance of the rooms.
Guests complained about a lack of detailed cleanliness in the rooms. Stained bathroom floors, stained carpets and dirty floors and countertops in the kitchenettes were noted as needing particular attention.
Guests suggested that the hotel was in need of widespread updates and commented on general decor, furniture, bathroom tiles and fixtures.
A few guests complained of thin walls and were disturbed by noise coming from the hallways.
Customer service posed problems for some guests, who felt that staff were at times inattentive and not focused on customer needs. Guests complained specifically about housekeeping and front desk staff.
TripAdvisor.com guest reviewers ranked this hotel #1 out of 4 hotels in Beaupre based on 127 reviews.
Booking.com guest reviewers rated this hotel 8.4 out of 10 based on 76 reviews.
Expedia.ca guest reviewers rated 4 out of 5 based on 181 reviews.
The author called the hotel on February 28, 2013 to verify some information.
