Chateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-AnneChateau Mont-Sainte-Anne

This year-round resort is at the base of the gondola at Mont-Sainte-Anne

Pros
  • Free Wi-Fi, free parking
  • Guests liked the hotel's location next to the gondola
  • Good food in the on-site restaurant, according to guests
  • Guests enjoyed the on-site amenities, like the outdoor hot tub and the grocery store
Cons
  • Rooms in need of detailed cleaning and updates, according to guests
  • Some guests complained about a lack of customer-focused service
  • A few guests complained about noise disturbances from the hallways
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Parking
Rates & Availability
Editor's Analysis
Updated Mar 4, 2013
Overview
This hotel is located at the base of the gondola lift at Mont-Saint-Anne and offers guests the convenience of ski-in, ski-out access. It is well suited for guests who seek mountainside accommodations.

Each room comes with Wi-Fi, a mini-fridge, a microwave, a toaster, a coffeemaker, a plasma screen TV, a hair dryer and an iron and ironing board. Studio rooms are furnished with one king or two queen beds. Penthouse rooms come with either one or two bedrooms, a full kitchen (fridge, stove, dishwasher, pots, pans and glassware) and either one or two fireplaces There are king, queen or single beds, or a combination of the two, along with a sofabed. Some rooms have a washer and a dryer. Pets are allowed for $20 per night.

Guests can dine on site at Bistro Nordik, serving lunch and dinner daily. On-site amenities include free parking, a small grocery store, a gym, an outdoor pool, an outdoor hot tub, an indoor pool,a sauna, a children's playroom, a games room, a movie theatre and a spa.

There are several golf clubs near this hotel, including Golf de Le Grand Vallont (less than a minute drive) and the Ter de Golf Mont-Sainte-Anne (a 2-minute drive). This hotel is about a 40-minute drive outside of Quebec City. In addition to skiing at nearby Mont-Sainte-Anne, guests are a 40-minute drive from Le Massif de Charlevoix, another well-known skiing destination. (All distances and travel time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi and parking (call date: February 28, 2013).
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The Good
There were a number of positive reviews used for this analysis and guests were pleased with the hotel's location and with the selection of on-site amenities.

This hotel is located at the base of the gondola at Mont-Sainte-Anne and guests appreciated the convenience of being able to ski in and out of their accommodations. Guests said that the hotel was conveniently close to restaurants, shops and golf courses as well.

Guests appreciated the convenience of several of the on-site amenities, including a spa and a small grocery store. Several guests commented favourably on the pool area and on the hot tubs.

Guests were impressed with the quality of the food served in the on site restaurant. Menu selection was good and guests said food was tasty.
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The Bad
While there were a number of favourable comments in the reviews used for this analysis there were also a number of complaints. Guests commonly complained about the state and appearance of the rooms.

Guests complained about a lack of detailed cleanliness in the rooms. Stained bathroom floors, stained carpets and dirty floors and countertops in the kitchenettes were noted as needing particular attention.

Guests suggested that the hotel was in need of widespread updates and commented on general decor, furniture, bathroom tiles and fixtures.

A few guests complained of thin walls and were disturbed by noise coming from the hallways. 

Customer service posed problems for some guests, who felt that staff were at times inattentive and not focused on customer needs. Guests complained specifically about housekeeping and front desk staff.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #1 out of 4 hotels in Beaupre based on 127 reviews.

Booking.com guest reviewers rated this hotel 8.4 out of 10 based on 76 reviews.

Expedia.ca guest reviewers rated 4 out of 5 based on 181 reviews.

The author called the hotel on February 28, 2013 to verify some information.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.7
Good

Rated 7.7/10 based on 241 reviews

Ranked #1 out of 6 hotels in Beaupre

show older reviews

8 out of 10 | Lawrence stayed April 17, 2005


9 out of 10 | Karen stayed March 19, 2005


8 out of 10 | Jenni stayed February 18, 2004

"Beds are quite firm, but tolerable. Be sure you don't stay adjacent to the stairway. Kids get up early and stay up late, so the clunking comes right through the wall. The kitchenette in the room was a real plus and a nice surprise. The pool and hot tub area was much too small for the volume of people in the hotel. Sauna was excellent."

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10 out of 10 | Len stayed February 07, 2004

Map Marker Chateau Mont-Sainte-Anne
500 boulevard du Beau-Pre, Beaupre, QC