OverviewThis property is promoted as a modern boutique hotel and is located in downtown Charlottetown. This hotel is ideal for business travellers and tourists looking to access downtown destinations on foot. There are many restaurants and shops located within a 5-minute walk of this property.
This property is 100% smoke-free and all 45 rooms and suites include free Wi-Fi, iPod docking stations, flat screen TVs, air conditioning, a make-up/shaving mirror, and free local calls. Select rooms include a Keurig coffeemaker. Rooms are furnished with 2 double beds, 1 queen bed, or 1 king bed.
Family rooms are furnished with 2 double beds, 1 queen bed, and a mini-fridge. Kitchenette suites are furnished with 1 queen bed or 1 double bed and include a separate living area. Select suites also include a jacuzzi tub.
This property does not have an on-site elevator. Free parking is available on site and pets are not permitted.
A free breakfast is served daily from 7:00am to 10:00am.
Other on-site amenities include a business centre, meeting rooms, a banquet facility, concierge service, free newspapers, dry cleaning (extra fees apply), and coin-operated laundry machines.
The Confederation Centre for the Arts (performing arts venue) and the Province House Historic Site (birthplace of confederation) are both about 5 minutes away on foot, while the waterfront area is about a 9-minute walk away. The Red Shores Casino and Racetrack is a 5-minute drive away.
The University of Prince Edward Island is 5 minutes away by car, while the Charlottetown Mall is a 6-minute drive away. Access to the Trans-Canada Highway is about 4 minutes away by car and the Charlottetown Airport (YYG) is 12 minutes away by car. (All walking and driving time estimates: Google Maps)
The GoodPositive reviews outnumbered negative reviews for this hotel, among the reviews used for this analysis.
Many guests described their rooms as clean. Many reviewers thought that their rooms were well appointed with modern furnishings, including flat screen TVs, and Keurig coffeemakers. A few guests found their beds to be comfortable.
Many reviewers found the location convenient for accessing downtown attractions on foot, including the Confederation Centre for the Arts, Province House, restaurants, and bars.
The staff were frequently complimented and guests described the front desk agents as friendly, helpful, knowledgeable, welcoming, professional, and quick to arrange reservations. Several guests specifically mentioned receiving fresh baked cookies at check-in.
Many guests praised the food and selection at the free breakfast. A couple of reviewers mentioned that the hotel also offered to-go options at the free breakfast.
A couple of reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent. Guests mentioned the free parking, free Wi-Fi, and private balconies (in select rooms) as value-added features.
The Bad
As mentioned above, positive reviews for this property outnumbered negative reviews, among the reviews sourced for this analysis. However there were a couple of common concerns and a few isolated complaints mentioned by guests.
A few reviewers were disturbed in their rooms by noise from neighbouring rooms and from doors slamming in the halls.
A couple of guests complained that there was no elevator on site.
Isolated complaints included: limited on-site parking, a guest room did not have a pleasant view, and no on-site fitness centre.
Expedia.ca gave this hotel an average score of 4.8 out of 5.0, with 90% of 10 guests recommending the property.
TripAdvisor.ca ranked this hotel #9 out of 26 properties in Charlottetown, from 103 reviews.
Hotels.com gave this property an average score of 4.6 out of 5.0, based on 19 guest reviews.
