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Well-liked and pet-friendly Charlottetown hotel near airport with indoor pool & waterslide
- Free amenities: Wi-Fi, hot breakfast, parking, pet stays
- Several guests thought that the room rates were reasonable
- Families with children really enjoyed the indoor pool and waterslide
- Guests enjoyed great service from the staff who were accommodating and very friendly
- Guests found clean and well equipped rooms
- Enjoyable breakfast and meals on site, according to guests
- Guests found the location convenient to the airport, downtown, restaurants, and shopping
- Some guests felt the hotel was a little dated and needed some TLC
- Wi-Fi was slow for a few guests
Updated Jul 25, 2015
This hotel, just off the Trans-Canada Highway, is located a 7-minute drive from the Charlottetown International Airport (YYG) and is a 2-minute walk from the Charlottetown Mall. Offering suites and extended-stay rates, this hotel is ideal for guests in need of long-term accommodations.
This property is 100% smoke-free and all 119 rooms include free Wi-Fi, a flat screen HD TV, air conditioning, a coffeemaker, a mini-fridge, a microwave, an iron and ironing board and a hair dryer. Standard rooms are furnished with 1 or 2 queen beds, 1 king bed or 2 double beds. Drive-up rooms allow guests to park outside their guest room door and are furnished with 1 queen bed or 2 queen beds.
Suites at this property offer more space with a separate living area and 1 or 2 bedrooms. Suites may include a sofabed, a second TV in the living area, a second bedroom with bunk beds, a dining area that seats 4, a loft bedroom area, a sunken living room, a 2-person jacuzzi and a full kitchen. Suites can accommodate 4 - 8 guests.
Free parking is available on site. Pets are permitted in select rooms at no additional charge.
A free hot breakfast is served daily from 6:00 am - 10:00 am. The on-site Wally's Lounge is open from 5:00 pm to 9 pm Monday - Saturday and serves drinks and snacks.
On-site recreational facilities include an indoor saltwater pool, a waterslide and a fitness centre. Other on-site amenities include concierge services, a guest laundry, dry cleaning (extra fees apply), and meeting and event space.
The University of Prince Edward Island is about a 2-minute drive away. The downtown district, which features The Province House Historic House (birthplace of Confederation), the Confederation Centre for the Arts (performing arts venue), shops, restaurants, and the waterfront district are about a 10-minute drive away. Access to the Trans-Canada Highway is about a 2-minute drive away. (All travel time estimates: Google Maps)
Confirmed with the front desk on July 25, 2015: full kitchen has a full-size fridge, plus a stove and oven, 2-person jacuzzi, pets stay free and the hotel is smoke free
Guests typically enjoyed their stays at this hotel with the staff, rooms, location and pool with waterslide garnering the most praise.
Many guests described their rooms as clean, with updated furnishings and bathrooms. Many also enjoyed comfortable beds, finding a good night's rest in quiet rooms.
Many reviewers found the location convenient for accessing the Charlottetown Mall and nearby restaurants on foot, and the Trans-Canada highway, the airport and downtown by car.
The staff were very well liked by the guests who described them as friendly, helpful, welcoming, quick to solve problems that arose, and skilled at arranging tours or activities.
Many guests enjoyed the free breakfast and were pleased with quality choices of hot items.
The indoor pool and waterslide was a hit with many guests, especially those travelling with children.
Guests did offer some negative feedback about their stays.
The property, although seemingly well maintained and updated with better furnishings was showing some signs of aging and occasionally guests complained of carpets that were either dirty or smelled musty and which they felt should be tended to. Others mentioned the sight of mould on bathroom tiles.
Sometimes guests complained of getting a motel room (drive up room in the motel section of the hotel) when they thought they were booking a hotel room. In addition some of the rooms, although freshened up, seemed old and had small bathrooms with little space for toiletries.
A couple of guests felt it was a little too far to downtown for guests without their own vehicle as cabs were hard to get (so they said) and there was no public transit available.
Finally, a few guests had trouble with the Wi-Fi in their rooms and in a meeting room in the basement. They said it was slow and difficult to access. Guests who had complaints typically found the hotel overpriced.
SourcesExpedia.ca gave this hotel an average score of 4 out of 5, with 95% of 477 guests recommending the property.
TripAdvisor.ca ranked this hotel #8 out of 28 properties in Charlottetown, with guest scores of 4 out of 5 from 328 reviews.
Booking.com gave this property an average score of 8.2 out of 10, based on 136 guest reviews.