Built in 1931 by CN Railway as part of their rail line hotels, this hotel is popular with guests who favour including a little bit of history with their accommodations.
There are 115 rooms at this hotel, each with free Wi-Fi, a flat screen TV, a mini-fridge, a hair dryer, a coffeemaker and an iron and ironing board. Standard rooms offer one queen and a sofabed or two double beds. Some rooms are a bit more spacious and come with a bathrobe for each guest.
Suites are available with one king or two double beds in a separate bedroom, a living space with a sofabed, bathrobes and either a soaker or a jetted tub. Some have a propane fireplace.
Pets are allowed for $10 per night. Accessible rooms are available at this hotel. There is a terrace and several rooms and ballrooms that are fit for meetings, conventions, banquets and other events.
There are a wide variety of dining options located within a 5- to 10-minute walk from this hotel, but guests can choose to dine on site at Chambers Restaurant and Bar, serving breakfast, lunch and dinner daily. There is also a lobby bar with drinks and a menu with light fare. On-site amenities include free parking, an indoor pool, a gym, a sauna and a hot tub.
Within a 10-minute walk from this hotel are a number of attractions, including Beaconsfield Historic House (one of Charlottetown's most elegant homes, built in 1877) and the Province House Historic Site (birthplace of Canadian Confederation). The Confederation Centre of the Arts, a theatre and art gallery, is also nearby, about a 5-minute walk away. (All distances and travel time estimates: Google Maps)
Confirmed with a front desk agent: Wi-Fi and parking (Call date: April 29, 2013)
Based on the reviews used for this analysis, guests generally liked this hotel. They commented most frequently on the hotel's location and on the historic ambiance that the hotel provided.
Guests appreciated this hotel's downtown location and said that it was centrally located to a number of shops and restaurants. Guests appreciated the convenience of being able to wander and explore Charlottetown by foot.
There were a few comments from guests who appreciated the history of the hotel, which was built in 1931 by CN Railway as a stop along their route. Guests commented on authentic architecture and period pieces and described the hotel as charming and stately.
However, a few guests complained about worn furnishings (see below).
Guests praised staff and said that they were flexible to meet special requests and used guest satisfaction as the guiding principle for their work. Front desk staff were noted as being particularly helpful and friendly.
Rooms were described as clean, comfortable and well equipped. However, a few guests felt the walls were a bit thin and that rooms were small and poorly configured (see below for more details).
The bulk of the reviews used for this analysis suggested that guests had a positive impression of this hotel. There were some common complaints about aging decor and about the size of the rooms.
While a number of guests liked this hotel's historic charm, some guests felt that in some instances the decor was in need of some attention. Peeling wallpaper, chipped paint and furniture were all mentioned specifically.
A number of guests felt that the rooms were small and awkwardly configured. Guests complained about a lack of counter space and a lack of space to lay out luggage.
A handful of guests thought that the walls were thin and were disturbed by noisy guests in the hallways and in adjacent rooms. One guest felt that this hampered the quality of his sleep.
There were some peripheral comments about musty odours in rooms and about poorly placed electrical outlets in the rooms.
guest reviewers rated this hotel 4 out of 5 with a recommendation rate of 87% based on 141 reviews.
Hotels.com guest reviewers rated this hotel 4 out of 5 based on 137 reviews.
TripAdvisor.com guest reviewers ranked this hotel #11 out of 24 Charlottetown hotels with an average rating of 3.5 out of 5 based on 107 reviews.
The author called the hotel on April 29, 2013 to verify some information.