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Holiday Inn Express Hotel & Suites Charlottetown

8.4 | Very Good
MAP CALL

Popular and pet-friendly Charlottetown hotel with indoor pool, KidSuites and jacuzzi suites 

Pros
  • Free amenities: Wi-Fi, wired Internet, hot breakfast, parking, pet stays, local calls
  • Many guests enjoyed the food at the free breakfast
  • Many guests described their rooms as clean and well maintained
  • The staff were frequently complimented for their friendly service
  • Kids' suites with Xbox game systems and separate bedrooms
  • Guests said the location was convenient to highway, shopping, restaurants and golfing
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Jul 19, 2015
Overview
This hotel is situated just off the Trans-Canada Highway, an 8-minute drive northwest of downtown Charlottetown. Offering an indoor pool and kids' suites with Xbox game systems, this property is well suited for guests travelling with children.

All 132 rooms are smoke free and include free Wi-Fi, free wired Internet, free local calls, a HD flat screen TV with cable, a desk with ergonomic chair, a coffeemaker, an iron and ironing board, a hair dryer and air conditioning. Some rooms are also equipped with a mini-kitchen (a mini-fridge, a microwave and a small sink with cupboards). Suites offer more space with separate sitting areas and may also include a sofabed, a 2-person jacuzzi and a balcony. All rooms are furnished with 1 or 2 double beds, 1 or 2 queen beds or 1 king bed. Wheelchair-accessible rooms are available. 

This hotel also offers KidSuites which are equipped with separate bedrooms, bunk beds, a flat screen TV and DVD player, an Xbox gaming system with video games, a mini-fridge, a microwave and a sofabed.

Free parking is available on site. Pets are permitted in select rooms at no additional fee.

A free hot breakfast buffet is served on weekdays from 6:30 am to 9:30 am and on weekends from 7 am to 10 am. This hotel does not have an on-site restaurant. Guests will find a McDonald's and Tim Hortons restaurant about a 5-minute walk from the hotel, and many other dining choices on the way into town by car.

On-site recreational facilities include an indoor heated pool, a hot tub and a fitness centre. Other on-site amenities include a business centre, meeting rooms, a guest laundry, same-day dry cleaning, shoe-shine service, an ATM, safe deposit boxes, luggage storage, a 24-hour front desk, vending and ice machines.

The Charlottetown Mall is a 2-minute drive away and the University of Prince Edward Island is a 4-minute drive from the hotel. Downtown attractions are about 10 minutes away by car and include Confederation Centre of the Arts, Confederation Landing waterfront park, Province House National Historic Site and Beaconsfield Historic House.

The Charlottetown Airport (YYG) is an 8-minute drive away, while Confederation Bridge to New Brunswick is about a 45-minute drive away. (All driving time estimates: Google Maps)

Verified by a front desk agent on July 19, 2015: all rooms have free local calls and some rooms have mini-kitchens (a mini-fridge, a microwave, a small sink with cupboards)
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The Good
Many guests were highly impressed with the service and comfort of this hotel and enjoyed many aspects of their stay. Guests seemed to find this hotel to provide a charming and friendly atmosphere and a well-maintained property.

The rooms were described as renovated, clean, comfortable, and well appointed. Some reviewers mentioned having very comfortable beds and quiet rooms.

The staff were highly praised by many guests for providing great service and they were often mentioned by name from appreciative guests. They were described as very friendly and welcoming, and helpful with directions, tourist and restaurant suggestions.

Many guests enjoyed the food and selection of hot items (eggs, sausage, bacon, waffles, pancakes) as well as pastries at the free breakfast.

Guest reviewers said that this hotel's highway location made it easy to find and was convenient to restaurants, a Walmart, a grocery store, golfing and the downtown harbour.

Several guests thought that the room rates were reasonable and that the hotel offered good value. Some guests were pleased to have many freebies such as soup, beer, water, and cookies offered when checking in.
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The Bad
There were no common concerns found for this hotel, among the reviews sourced for this editorial. 
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #13 out of 28 hotels in Charlottetown, with an average score of 4 out of 5, from 279 reviews.

Expedia.ca gave this hotel an average score of 4.2 out of 5, with 95% of 197 guests recommending the property.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.4
Very Good
#
8 / out of 18
hotels in Charlottetown

Rated 8.4/10 based on 1530 reviews

Ranked #8 out of 18 hotels in Charlottetown

1530
Map Marker Holiday Inn Express Hotel & Suites Charlottetown
200 Capital Drive, Charlottetown, PE