OverviewThis hotel is situated north of downtown Charlottetown and may be suited for business travellers looking for amenities such as dry cleaning, free Wi-Fi, and a business centre. The Trans-Canada Highway is about 1-minute away, while the Charlottetown Mall is a 2-minute drive (or a 15-minute walk) away.
Both smoking and non-smoking accommodations are available and all 80 rooms include free Wi-Fi, free local calls, a flat screen TV with pay-per-view movies, a coffeemaker, an iron and ironing board, a work desk, and air conditioning. Rooms are furnished with 1 queen bed or 2 double beds.
Free parking (with cold weather hook-ups) is available on site and pets are permitted in select rooms at no additional charge.
A free breakfast is served from 6:30am to 9:30am on weekdays and from 7:00am to 10:00am on weekends.
Other on-site amenities include free newspapers, a business centre, dry cleaning service (extra fees apply), and currency exchange.
The University of Prince Edward Island is about 3 minutes away on foot. Downtown Charlottetown, which features the waterfront area, shops, Province House Historic House (birthplace of Confederation), and the Confederation Centre for the Arts (performing arts centre), is a 5-minute drive away.
The Charlottetown Airport (YYG) is 8 minutes away by car. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on November 5, 2012: The free breakfast is served from 6:30am to 9:30am on weekdays and from 7:00am to 10:00am on weekends.
The GoodPositive reviews outnumbered negative reviews for this hotel, among the reviews used for this analysis.
Many guests described their rooms as clean and several reviewers mentioned that their beds were comfortable.
Many reviewers described the staff throughout the hotel as friendly, helpful, sincere, knowledgeable, and quick to provide recommendations. One guest said that "a nice touch was the fact that a member of the staff takes the time to check where guests are from and then supply a free morning paper from home, like Nova Scotia."
Many guests found the location convenient for accessing the Trans-Canada highway, the mall, and the downtown area by car.
Several reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent. A couple of guests mentioned the free breakfast as a value added feature and these guests also praised the food offered at the breakfast.
The Bad
As mentioned above, positive reviews for this property outnumbered negative reviews, among the reviews sourced for this analysis. However there were a few common concerns and a few isolated complaints found.
A few reviewers thought that the in-room decor was dated and one guest said that this property was "starting to show its age". A couple of other guests complained that their tub was not draining properly.
Some reviewers complained about smelling smoke in their non-smoking rooms.
Isolated complaints included: no in-room mini-fridges, few TV channels available, slow Wi-Fi service, and noise disturbances from neighbouring rooms.
Expedia.ca gave this hotel an average score of 3.9 out of 5.0, with 93% of 14 guests recommending the property.
TripAdvisor.ca ranked this hotel #12 out of 26 properties in Charlottetown, from 44 reviews.
Hotels.com gave this property an average score of 3.9 out of 5.0, based on 36 guest reviews.
Verified by a front desk agent on November 5, 2012: The free breakfast is served from 6:30am to 9:30am on weekdays and from 7:00am to 10:00am on weekends.
