OverviewThis hotel is located north of the downtown area and is less than a 1-minute drive (or a 7-minute walk) from the Charlottetown Mall. This property is conveniently located for guests who need to access the Trans-Canada Highway (1 minute away by car).
This property offers both smoking and non-smoking accommodations and all rooms include free Wi-Fi, a TV, a microwave, a mini-fridge, a coffeemaker, an iron and ironing board, a work desk, and free local calls. Rooms are furnished with 2 double beds, 1 queen bed, 2 queen beds, or 1 king bed. Select rooms include a balcony, a kitchenette, or a jacuzzi tub.
Free parking is available on site and pets are permitted at no additional fee.
A free breakfast is served daily from 6:00am to 10:00am. The on-site restaurant, The Jug, serves breakfast, lunch, and dinner.
Other on-site amenities include a heated outdoor pool (summer months only), a business centre, a picnic and BBQ area, an outdoor playground, and an ATM.
Downtown attractions, such as the Confederation Centre for the Arts (performing arts venue), Province House Historic Site (birthplace of Confederation), shops, restaurants, and the waterfront area, are all about a 5-minute drive away. The Red Shore Casino and Racetrack is 7 minutes away by car.
The University of Prince Edward Island is a 1-minute drive south of the hotel, while the Charlottetown Airport (YYG) is 7 minutes away by car. (All walking and driving time estimates: Google Maps)
The GoodPositive reviews outnumbered negative reviews for this hotel, among the reviews used for this analysis.
Many guests described their rooms as clean and well maintained.
The staff were frequently complimented and many guests described the front desk agents as considerate, friendly, responsive to guest requests and concerns, and efficient.
Many reviewers found the location convenient for accessing the Trans-Canada Highway and the Charlottetown Mall. A few reviewers found the downtown area within a short drive (5 minutes away).
Many guests praised the food at the free breakfast and a few guests specifically praised the make-your-own waffle and pancakes station. A couple of reviewers praised the food at the on-site restaurant.
Several reviewers thought that the room rates were reasonable and that the hotel offered good value for the money they spent. Guests mentioned the following amenities as value-added features: in-room flat screen TVs, in-room mini-fridges and microwaves, the jacuzzi tubs (in select rooms), and the outdoor heated pool.
The Bad
As mentioned above, positive reviews for this property outnumbered negative reviews, among the reviews sourced for this analysis. However, there were a few common concerns and a few isolated complaints found.
Several guests thought that the in-room decor and bathroom fixtures were dated. A couple of reviewers also mentioned that the linens appeared worn.
A couple of reviewers complained about poor lighting in their rooms.
Isolated complaints included: a non-smoking room smelled like cigarette smoke, the in-room air conditioning unit was ineffective, no towels available in the pool area, and the dining area for the free breakfast was small.
Expedia.ca gave this hotel an average score of 3.4 out of 5.0, with 73% of 15 guests recommending the property.
TripAdvisor.ca ranked this hotel #16 out of 26 properties in Charlottetown, from 70 reviews.
Hotels.com gave this property an average score of 3.5 out of 5.0, based on 42 guest reviews.
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Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
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