Helpful staff, close to US border, some concerns with parking and no Wi-Fi
- Free wired internet
- Many lodgers praised the friendly and helpful staff
- The hotel's location was complimented for its proximity to the Ambassador Bridge and many restaurants
- Several reviewers were pleased with their rooms' river views and cleanliness
- Several guests complained of the location and cost of parking ($12 per day)
- The hotel's lack of Wi-Fi in the rooms was a source of disappointment
Updated Mar 6, 2013
Verified with a front desk agent on March 5, 2013: Free Wi-Fi, parking $12/night, pets stay free, wheelchair accessible.
The author called the hotel on March 5, 2013 to verify some information.
1 out of 10 | Verified Guest stayed February 16, 2013
"horrible place..no refund despite leaving beore cancellation"
"I would not use this web site to book a hotel..we were refused a refund and left this hotel..allows smoking and charges for parking a block away..no breakfast included."
6 out of 10 | Christian stayed September 01, 2012
"The parking is not easy!"
7 out of 10 | Verified Guest stayed July 24, 2010
"2 out of 3 elevators were not working. Computer at desk not working properly."
8 out of 10 | Troy stayed June 09, 2006
"Great view, comfortable beds"
6 out of 10 | Edgar stayed April 09, 2006
"I didn't like the parking"
9 out of 10 | Terry stayed July 31, 2005
"The room overlooking the Detroit River, with a king sized bed and a non-smoking environment exceeded my expectations. I will certainly visit this facility again. Thank you for your attentiveness! Best regards, Terry"
4 out of 10 | Marianne stayed July 17, 2005
"No air Conditioning in hall way--elevators took too long. Was never told to hang on to parking ticket, and at the end of the stay we could not find the ticket, had to go back to the room and look for it otherwise would have to pay for parking again."
9 out of 10 | Karyn stayed July 17, 2005
"The clerk at the desk was very up front about the floor that we stayed on. We had no problems but she went out of her way to warn us if we did. We did recieve a free breakfast voucher with are stay. I would not recomend that to anyone, the fruit, lunch meat,and juices must have been sitting a while, they all tasted spoiled."
2 out of 10 | Alia stayed June 29, 2005
"The only advantage about this hotel is the location. Nothing else is even ok about it. I booked 2 rooms for my family and both rooms were old and smelly. I do undersyand that I am a smoker and the rooms must smell like smoke, but as I travel a lot and always book smoking rooms, this is the only hotel I stayed in that had such a bad smell in its room. These rooms by far should not be catagorized as hotel rooms they should be rated as low grade motel rooms. The bathrooms and the entire hotel need major maitenance and upgrades (based on the fair we paid) also and the staff needs major courses on proper customer service."
8 out of 10 | Verified Guest stayed January 16, 2005
"Was disappointed to find that the parking was extra and in a city parking lot. This is inconvenient."
4 out of 10 | Verified Guest stayed November 07, 2004
"A lady at the serives desk was not very polite,also couldn't find hotel's elavators when came back from parking garage."
4 out of 10 | Rachael stayed February 15, 2004
"Location is what you get and great view. Rooms were merely adequate and a little on the small side."
3 out of 10 | David stayed January 03, 2004
"Our rate was suppose to be 119.00 (Cad) as we are AARP members. We were charged 139.00 and would not change the charge, even when I showed them my resevation confirmation. I reserved 2 rooms for 119.oo and they charged myself and a friend (also an AARP member) 139.00 for each room. I really feel cheated, even though the facility was nice."