7 out of 10 | Verified Guest stayed August 12, 2014
"room was clean, parking was poor(scary office building for any lone person or group of women/girls to travel) as there was no security, payment for scary parking was inexcusable, breakfast was only ok, next time we will travel outside hotel to eat breaky despite the "freebie", great view(higher than 9th floor)"
8 out of 10 | Vera stayed June 28, 2014
"Completely opposite to the negative reviews posted."
"I was a little anxious to book into this hotel, due to the reviews I read, but was pleasantly surprised to experience none of the negative aspects of staying there. The room was clean, cool and spacious, and had more amenities than required, but was appreciated. Checking in and out was a breeze. Parking was convenient and with unlimited in and out privileges. The buffet had a nice variety, and well attended by staff and was spacious, considering there was a lot of guests. Overall, a very good choice."
10 out of 10 | Verified Guest stayed June 11, 2014
9 out of 10 | Ross stayed June 10, 2014
"Our room was nicely decorated,and the bed was really comfortable. Our room had a view of the river and the Detroit skyline which was fantastic. Across the road a nicely landscaped waterfront park included many impressive monuments and war memorials. The staff we encountered were friendly and very helpful. We were attending a concert at Windsor Casino and were within walking distance to both the venue and a nice restaurant."
9 out of 10 | Verified Guest stayed May 18, 2014
"My stay was nearly perfect ..... except there is only a buffet breakfast available to guests. Full dining and room service should be made reestablished, otherwise this hotel will lose out to other local hotels offering in hotel dining. Women travelling alone do not want to have to leave the hotel to find a restaurant to eat."
10 out of 10 | Verified Guest stayed March 23, 2014
5 out of 10 | Verified Guest stayed March 10, 2013
"It was just ok. Not what I would expect of a Hilton. Strange shaped room and not worth the money."
10 out of 10 | Douglas stayed December 31, 2011
"Welcoming, excellent customer service, good location & view"
"Staff and manager friendly and helpful. Location excellent, close to highways, airport plus view of Windsor & Detroit waterfront was great. Parking garage is an excellent service with guest key which allowed us to go in and out as we wished. As we attended a wedding it was numerous times. Appreciated the cleanliness of the room, high end sheets, soft towels and sufficent supply. Impressed the hotel is green with conservation of linens/towels. Overall would definitely stay at the Hilton Riverside in Windsor Ontario anytime. Would never consider staying at any other hotel in Windsor."
8 out of 10 | Verified Guest stayed November 06, 2011
"We went to see at show at the casino and wanted to stay overnight. We needed a hotel that was close by. You can't go wrong with a Hilton in the States and it was equally true in Canada. Very clean, nice decor and comfy."
9 out of 10 | Debra stayed July 24, 2010
2 out of 10 | Dwayne stayed April 30, 2006
"In all Honesty, This Hilton does not give the rest of the Hilton's across North America a good name. I was extremely embarrassed to take my fiance to a hotel such as this one. I think its time they look into tearing down and rebuilding. If the hotel in the Windsor Casino wasn't all booked out, I would of stayed there instead. I'm sorry, but I don't mean to be disrespectful, but its the honest truth. I wish I could of gotten my money back."
4 out of 10 | Verified Guest stayed April 30, 2006
"The hotel was nice...until check out. They ripped us off. the price was supposed to be $135.00 US...with the discount...but they said the discount didn't apply to us and we were charged $180.00 US. Both of those prices were without tax. I was very upset at this treatment and I will most likely not use this hotel or site again for travel arrangements."
3 out of 10 | Verified Guest stayed March 26, 2006
7 out of 10 | Verified Guest stayed March 18, 2006
"The Hotel was very close to the clubs and bars downtown which was convienent and was the reason we chose the hilton. The lobby of the hotel, the beds, and the view were the only nice things about the hotel. For a hilton i was disappointed with the decorating. It was very outdated. The parking is a big hassle as well. You have to park behind the hotel in a pay parking garage and then you have to haul all your suitcases through down the stairs (because the elevator didnt work) then through a run down office building just to get to the radisson lobby then u go farther and you finally reach the hilton. Overall i think it was a little expensive for such an outdated hilton, but i would stay there again because of the actual rooms and the amazing staff."
9 out of 10 | Lise stayed March 06, 2006
8 out of 10 | Verified Guest stayed February 21, 2006
"Long twisting hallway to parking garage is not monitored, scary and creepy. Need to make it feel safer."
7 out of 10 | Bethany stayed December 04, 2005
"Overall the stay was fine but I did find the hotel to be very under-staffed. I had several questions and was forced to wait 10 minutes at times to speak to someone. (the "guest services" line was never answered) The concierge was rarely around and didn't make an effort to go to the extra mile when I needed assitance getting to Detroit for the night. If you are familiar with the area and/or NOT looking to do anything other than stay in Windsor and walk everywhere, it would be a fine place to stay. (there is a shuttle to the casino) The rooms were very clean and the view was great. Morale of the story: Don't count on any help from the staff. Last thing - I was not told that the parking garage connects to the hotel through a walkway/mall in the back, I had to figure that out for myself."
8 out of 10 | Frederick stayed November 13, 2005
7 out of 10 | Maria stayed October 23, 2005
"Front desk clerk could have been a bit more friendly."
8 out of 10 | Paul stayed September 19, 2005
8 out of 10 | John stayed September 19, 2005
8 out of 10 | Richard stayed September 04, 2005
"Very Nice Hotel with good service and a great view and location!"
8 out of 10 | Verified Guest stayed April 23, 2005
9 out of 10 | Courtney stayed April 17, 2005
10 out of 10 | James stayed February 13, 2005
9 out of 10 | Angie stayed January 29, 2005
8 out of 10 | Verified Guest stayed January 16, 2005
9 out of 10 | Ed stayed November 07, 2004
7 out of 10 | Verified Guest stayed October 27, 2004
8 out of 10 | Verified Guest stayed September 26, 2004
8 out of 10 | Verified Guest stayed August 15, 2004
"close to the casino and bars"
2 out of 10 | William stayed July 25, 2004
"If this hotel was a Hilton, WOW!!!!!!!!! THEY NEED TO KNOCK THIS DOWN AND REDO THE ROOMS. VERY OLD AND SMELLY...THIS PLACE IS RUN DOWN..AND NEED TO GET IT IN SHAPE. I'M A HILTONS HONORS MEMBER AND THIS BYFAR IS THE WORSE HOTEL I HAVE EVER STAYED AND I WILL NEVER STAY HERE AGAIN..I THINK I SHOULD RECIEVE A FULL REFUND,,PLEASE LET ME KNOW [email protected]..DID NOT LIVE UP TO THE HILTONS STANDARDS AND I'M GOING TO E-MAIL THE CEO OF THIS HOTEL..VERY BAD SERVICE...THERE WAS STAINS ON THE FLOOR AND THE CLUB ROOM WAS CLOSE, ROOM SMELLED VERY BAD, AND WHEN WE WENT INTO OUR ROOM THERE WAS CRAP IN THE BATHROOM...THIS WAS TERRIBLE........"
8 out of 10 | Verified Guest stayed July 25, 2004
7 out of 10 | Andrew stayed July 04, 2004
"The hotel was fine but Windsor is the pits unless you're looking for crummy bars and massage parlors. Better to stay on the US side."
10 out of 10 | Verified Guest stayed January 07, 2004
8 out of 10 | Verified Guest stayed October 28, 2003
"I wish there had been a more comfortable and quiet cocktail lounge. The only bar was crowded and noisy, and the service in it was terrible. But the bedroom was clean and proper. And checking in and out was fast and efficient. We were well treated in the restaurant. So no major complaints."