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Offering renovated rooms with views of the Detroit River in a great downtown location
- Free amenities: Wi-Fi, wired Internet, local calls and a hot breakfast buffet
- Many guests described pleasant views of the water and Detroit skyline from their rooms
- Many reviewers found the hotel conveniently located for walking to Caesar's Casino, restaurants and shopping
- Several guests complimented the staff for their friendly and helpful service
- Several reviewers enjoyed the indoor pool area
- Several guests found the beds comfortable
- A few guests thought that the in-room furnishings appeared dated, although about half of the guest rooms are renovated as of this date (June 2014)
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Updated Aug 22, 2014
Located on Riverside Drive, along the banks of the Detroit River, this property is well situated for exploring downtown Windsor and the waterfront on foot. It's only a 9-minute walk from Caesar's Windsor Casino, which is a major concert venue for the city. Planning to cross the border and spend time in Detroit? The Detroit-Windsor Tunnel is only a 3-minute drive from this hotel.more
This hotel is also well suited for business travellers, who will appreciate that it offers free Wi-Fi and wired Internet, in-room desks, dry cleaning services, meeting rooms and a 24-hour business centre.
All rooms at this hotel are smoke free and offer views of the water. Additionally, all rooms include a flat screen TV, a coffeemaker, a desk, free local calls, Bath & Body Works toiletries, a shoe-shine kit, blackout curtains, an iron and ironing board and air conditioning. Mini-fridges are available in some rooms and may be requested at no additional fee. Junior suites provide more spacious accommodations. Wheelchair-accessible rooms are also available.
Free Wi-Fi is available throughout the hotel, while wired Internet is available both in guest rooms and at the on-site business centre.
Pets are permitted in select rooms for an additional fee of $100 per stay. The hotel sets a limit of two pets per room. Pet-friendly rooms include a pet bed, biodegradable waste bags and treats.
A free hot buffet breakfast is served each morning. On weekdays, it is offered from 6:30 am to 9:30 am, while on weekends, it is served from 7 am to 10 am. This hotel also has a new lobby bar that serves beverages and appetizers. The lobby bar opened in August 2014.
Self-parking is available on site for an additional fee of $12 per night.
On-site recreational facilities include an indoor salt water pool and a fitness centre. Other on-site amenities include meeting and event space, a business centre, concierge service, an ATM, baggage storage, dry cleaning service, safe deposit boxes and free newspapers.
The Art Gallery of Windsor is accessible within a 10-minute walk, while the Windsor Arena is 15 minutes away on foot.
The Windsor Via Rail Station and the University of Windsor are both accessible within a 5-minute drive. The Joe Louis Arena (Detroit) is a 15-minute drive away, while the Windsor Airport (YQG) is 15 to 20 minutes away by car. (All walking and driving time estimates: Google Maps)
Verified by a front desk agent on August 11, 2014: Freebies, additional fees and on-site amenities and services.
Among the reviews used for this analysis, many guests seemed pleased with their overall stay at this hotel and several aspects of the guest experience were complimented.more
The views of the water and Detroit skyline from guest rooms were frequently praised by guests. Many guests mentioned that their rooms were clean, while several reviewers described the beds as comfortable. A couple of guests found the rooms spacious, while a couple of other reviewers said that their rooms were quiet.
Many guests were happy that the hotel was within walking distance of Caesar's Casino, restaurants and shopping.
The staff were complimented for their friendly and helpful service by several guests.
Several reviewers enjoyed the indoor pool and hot tub area. Several guests mentioned that they appreciated the free breakfast, while several other reviewers specified that the free breakfast offered a good variety of food.
A couple of guests thought that the room rates were reasonable.
Among the guest reviews sourced for this editorial, there were no common concerns that seemed to have a significantly negative impact on the reviewers' experiences at this hotel. However, there were a couple of minor concerns about decor.
A few guests thought that the in-room furnishings appeared dated, while a couple of other reviewers thought that the lobby could use an update. The hotel is undergoing renovations and as of June 2014 has completed about half of the rooms to date.
SourcesExpedia.ca gave this hotel an average score of 3.9 out of 5, with 88% of 585 guests recommending the property.
TripAdvisor.ca ranked this hotel #9 out of 34 hotels in Windsor, with an average score of 3.5 out of 5, from 335 reviews.
The author called the hotel on August 11, 2014 to verify some information.