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Towneplace Suites Windsor

7.1 | Good | #12 out of 18 hotels in Windsor

Older and pet-friendly Windsor hotel in downtown with restaurant and kitchenette suites 

  • Free Wi-Fi, free local calls and free newspapers
  • Many guests described their rooms as clean
  • The staff were frequently complimented for their friendly service
  • Many reviewers found the location convenient for exploring the downtown area on foot
  • Several guests enjoyed the food at the on-site restaurant
  • Several reviewers thought that the room rates were reasonable
  • Parking costs $5 for exterior parking and $12 for covered parking, per night
  • Several guests found their rooms somewhat dated and in need of upgrades
Free Wi-Fi
Editor's Review
Updated Nov 8, 2014
This all-suite hotel is well located for guests looking to explore downtown Windsor on foot. There are many downtown attractions within a 10-minute walk, including the Windsor Art Gallery, Victoria Park Place, Caesars Windsor Casino, the waterfront park and riverfront trail, the Windsor Arena, shopping and restaurants.

Both smoking and non-smoking accommodations are available. All suites include free Wi-Fi, free local calls, separate living and bedroom spaces, two TVs, a coffeemaker, a mini-fridge, a dining table, an iron and ironing board, a hair dryer and individual climate control. Wheelchair-accessible rooms are available. Pets under 50 lbs are permitted in select rooms for an additional fee of $25 per stay(limited to one pet per room).

There are multiple on-site dining options at this hotel. Eggsmart restaurant serves breakfast and lunch, while Superstar Bar & Grill serves dinner. Room service is also available.

Parking is available on site for an additional fee of $5 per night for exterior parking or $12 per night for covered parking.

Other on-site amenities include a fitness centre, a business centre, a 24-hour front desk, dry cleaning service and free newspapers.

The Detroit-Windsor tunnel is a 3-minute drive away, while the Ambassadors Bridge to the U.S.A and the University of Windsor are both 7 minutes away by car. The Devonshire Heights shopping centre is about a 15-minute drive away, while the Windsor International Airport (YQG) is 18 minutes away by car. (All driving time estimates: Google Maps)

Verified by a front desk agent on March 21, 2014: Parking fees.
The Good
Among the reviews used for this analysis, many guests described generally pleasant stays at this hotel and several aspects of the property were complimented.

Many guests described their rooms as clean, while several reviewers thought that their rooms were generally comfortable and spacious. A few reviewers found the beds comfortable. However, there were several comments about the rooms being dated, and a couple of reviewers had problems with the climate control (see below for more details). 

The staff were frequently complimented for their friendly and helpful service.

Many reviewers found the hotel well located for exploring the downtown area on foot and several reviewers said that the hotel was within a short walk of Caesars Windsor Casino, shopping and restaurants. A couple of guests also mentioned that the hotel's location provided easy access to the tunnel and bridge to the U.S.A.

Several guests praised the food at the on-site restaurants.

Several reviewers agreed that the room rates were reasonable and that the hotel offered good value for the money they spent, while a few guests said that the parking prices were reasonable.
The Bad
There were only a couple of common concerns found for this hotel, among the reviews sourced for this editorial.

Several guests thought that the room interiors were somewhat dated. These guests described walls in need of fresh paint, old furniture and worn carpeting, while one reviewer described his room as a bit "dingy".

A couple of reviewers expressed concerns about the in-room climate control. One guest said that the in-room heating unit was noisy, while another reviewer had difficulty maintaining a comfortable in-room temperature.
Show Sources
Sources gave this hotel an average score of 3.8 out of 5, with 86% of 220 guests recommending the property. ranked this hotel #14 out of 34 hotels in Windsor, with an average score of 3.5 out of 5, from 104 reviews.

The author called the hotel on March 21, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
Rated by Guests
7.1 / out of 10
Ranked by Guests
12 / out of 18
hotels in Windsor

The average guest rating for Towneplace Suites Windsor is 7.1 out of 10 based on 317 reviews from past guests. This average guest rating ranks Towneplace Suites Windsor at #12 out of 18 hotels in Windsor.

Map Marker Towneplace Suites Windsor
250 Dougall Avenue, Windsor, ON