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Towne & Country Motel

5.8 | Mediocre
MAP

Budget south Windsor motel with free parking but many complaints

Pros
  • Free Wi-Fi, free parking
  • Numerous guests were pleased with the level of customer service they received
  • The hotel's restaurant was praised for its quality and service
  • Several reviewers were satisfied with the hotel's value and reasonable rates
Cons
  • Several lodgers were disappointed with their rooms, reporting outdated decor and fixtures and uncomfortable beds
  • Noise transfer was reported by a couple of guests
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Jan 17, 2015
Overview
Located about a half-minute's drive from E.C. Row Expressway in Windsor's city centre, the Towne and Country Motel is geared towards car travellers who require an economical hotel with an on-site restaurant and easy highway access.

This hotel has 50 air-conditioned guest rooms, each offering one queen or two double beds, free Wi-Fi, cable TV, a mini-fridge, a microwave, a desk and a hair dryer. The hotel also offers a seasonal outdoor pool, free calls anywhere in the U.S. and Canada and free parking. Smoking and non-smoking accommodations are available.

On-site dining is offered at Tiffany's, which serves breakfast, lunch and dinner daily and is licensed. Pets are permitted for $10 per pet per night, and the hotel is not wheelchair accessible.

Devonshire Mall is a 10-minute walk southward, while Caesar's Casino Windsor can be found roughly 12 minutes northwest by car. Ambassador Bridge (into Detroit) is about an 8-minute drive northwest of the hotel, and Detroit's Coleman A. Young International Airport (DET) is about a 25-minute drive north. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets permitted for $10/pet/day, not wheelchair accessible. (Call date: May 9, 2013)
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The Good
Of the reviews consulted for this analysis, the majority were positive, with praise going to the hotel's staff, restaurant and value.

Many guests praised the hotel's staff. They were characterized as friendly, exceptional, accommodating and helpful with directions and requests.

The hotel's restaurant was the source of numerous compliments by reviewers, who described the food as wonderful. One guest said that the restaurant was family-owned featured home-cooked meals of high quality and excellent pricing.

Several lodgers were satisfied with the hotel's value, and described the rates as good and reasonable.
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The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the rooms and noise transfer.

Several guests had complaints about their rooms. They reported outdated and worn decor, old carpets, furniture and TVs, issues with cleanliness and bathrooms in need of renovations. The beds were also described as uncomfortable by a few reviewers.

Noise transfer was mentioned by a couple of lodgers, who reported being able to hear other guests in adjacent rooms.
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Show Sources
Sources
Hotels.com guest reviews rated the hotel 3.1 out of 5 from 93 reviews.

Expedia.com guest reviews rated the hotel 3.1 out of 5 with a 74% recommendation rate from 97 reviews.

The author called the hotel on May 9, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
5.8
Mediocre
#
20 / out of 20
hotels in Windsor

Rated 5.8/10 based on 217 reviews

Ranked #20 out of 20 hotels in Windsor

217
Location
Map Marker Towne & Country Motel
2883 Howard Ave, Windsor, ON