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6.2
Fair
#13 out of 15
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Guest Rating Explained
Rating: 6.2 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.0 |
| Cleanliness: |
7.0 |
| Location: |
7.6 |
| Comfort: |
6.7 |
| Service: |
6.9 |
| Value: |
6.0 |
Details
No. of guest reviews: 6
Guest Recommended: Mixed
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Popularity Ranking Explained
Howard Johnson Inn Express is #13 out of 15 hotels in Windsor ranked by guests.
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"The overall experience was not bad, however, I did not appreciate some of the troubles I experienced with the front-desk personnel. First, upon arrival, we discovered there was a misunderstanding with our reservations. I requested one non-smoking room, and one smoking room. We were told that we could only have two non-smoking rooms. The cusomer service man made no attempt to correct the situation, luckily another guest overheard the situation and offered her smoking room to us, as she did not even request one to begin with. The second problem I encountered was at night, coming in at about 1:00am, immediately upon entering through the doors, my three friends and myself were asked to "keep it down please". Under other circumstances this would be a fair request, however, as we entered, not one of us were being loud or ever talking, really. We had no intentions whatsoever of being loud or causing any trouble, but I suppose because we look young, the other front-desk man took it upon himself to assume that we would be loud and obnoxious. This was not the case whatsoever, as we came in, we went straight to our rooms, and relaxed. We were not loud at any point of our evening stay there, and I personally was a little offended at the accusation that we would be. The four of us staying there are in our mid to late twenties. However, because we look younger, we were discriminated against. The last thing that I was uncomfortable with, was at our departure, I was not given a receipt for the room I had paid for. Extremely unprofessional. They told me it would be mailed to me, and I sincerely hope I receive it. Overall, the cost of the Hotel stay was too much for the problems and disappointments I encountered. Thanks. Stacey Gomes"
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"Staff was friendly and room was comfortable. But-we had three in the room and only 2 washcloths; the one hand towel we had was threadbare and stained and looked like something that was used to scrub the floor. The furniture, coffee pot, and carpet were very, very dusty. I could write in the dust on the tables. I have never stayed in a hotel room that was that that neglected."
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This Howard Johnson is located approximately one mile from Windsor Airport, and nine miles from Casino Windsor and the downtown area. Hotel amenities include a complimentary continental breakfase, morning weekday newspaper, room service, express checkout, 24-hour front desk service, free local calls, meeting space, high-speed Internet, and complimentary parking. All rooms have cable TV, clock radios, coffee/coffee makers, voicemail, hairdryers, and modem lines.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1100
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Book Howard Johnson Inn Express online right now!
When you make your booking online, your hotel reservation is transmitted to Howard Johnson Inn Express through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent on to the computer reservation system of Howard Johnson Inn Express in Windsor, Ontario. Booking online is easy, quick, and faster than booking by telephone. And rest assured, our best rates are always online!
Within moments after submitting your hotel reservation, you will receive a confirmation email for your records that confirms and guarantees your rate and reservation, along with all the details you may need for your stay, such as the local phone number and address of Howard Johnson Inn Express. We suggest you print out your confirmation and bring it with you when you check into Howard Johnson Inn Express.
If you are unable to book online, you can call our customer service line at 1-800-359-6279 and speak to a live customer service agent 24 hours a day, 7 days a week. However, please note that our customer service agents have no better information or rates than what you already see on our website. Booking online is also faster and easier than booking by phone.
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