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Guest Reviews
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6.1
Fair
#14 out of 17
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Guest Rating Explained
Rating: 6.1 / 10
| Hotel Rating Breakdown |
| Amenities: |
6.0 |
| Cleanliness: |
6.8 |
| Location: |
7.6 |
| Comfort: |
6.5 |
| Service: |
6.4 |
| Value: |
6.0 |
Details
No. of guest ratings: 4
Guest Recommended: Mixed
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Popularity Ranking Explained
Rating: #14 out of 17 hotels in Windsor ranked by guests.
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Stacey from Toronto, ON CA stayed on October 09, 2005
"The overall experience was not bad, however, I did not appreciate some of the troubles I experienced with the front-desk personnel. First, upon arrival, we discovered there was a misunderstanding with our reservations. I requested one non-smoking room, and one smoking room. We were told that we could only have two non-smoking rooms. The cusomer service man made no attempt to correct the situation, luckily another guest overheard the situation and offered her smoking room to us, as she did not even request one to begin with. The second problem I encountered was at night, coming in at about 1:00am, immediately upon entering through the doors, my three friends and myself were asked to "keep it down please". Under other circumstances this would be a fair request, however, as we entered, not one of us were being loud or ever talking, really. We had no intentions whatsoever of being loud or causing any trouble, but I suppose because we look young, the other front-desk man took it upon himself to assume that we would be loud and obnoxious. This was not the case whatsoever, as we came in, we went straight to our rooms, and relaxed. We were not loud at any point of our evening stay there, and I personally was a little offended at the accusation that we would be. The four of us staying there are in our mid to late twenties. However, because we look younger, we were discriminated against. The last thing that I was uncomfortable with, was at our departure, I was not given a receipt for the room I had paid for. Extremely unprofessional. They told me it would be mailed to me, and I sincerely hope I receive it. Overall, the cost of the Hotel stay was too much for the problems and disappointments I encountered. Thanks. Stacey Gomes"
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Anonymous guest from Niagra Falls, ON CA stayed on March 07, 2004
"Staff was friendly and room was comfortable. But-we had three in the room and only 2 washcloths; the one hand towel we had was threadbare and stained and looked like something that was used to scrub the floor. The furniture, coffee pot, and carpet were very, very dusty. I could write in the dust on the tables. I have never stayed in a hotel room that was that that neglected."
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Overview & Amenities
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This Howard Johnson is located approximately one mile from Windsor Airport, and nine miles from Casino Windsor and the downtown area.
Hotel amenities include a complimentary continental breakfase, morning weekday newspaper, room service, express checkout, 24-hour front desk service, free local calls, meeting space, high-speed Internet, and complimentary parking.
All rooms have cable TV, clock radios, coffee/coffee makers, voicemail, hairdryers, and modem lines.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1100
Services Description
On-site facilities -
general facilities -
handicap facilities ice/vending machines
meeting room non-smoking rooms
chargeable facilities -
business center free
parking facilities -
disabled parking
free parking
outdoor parking
truck/rv parking
public area facilities -
analog dial up dataport
ethernet rj-45 jack for laptop hotel
high speed internet access complimentary
hsi access wired wireless complimentary
additional onsite facilities -
complimentary continental breakfast now with fresh
waffle maker/free hi speed wireless internet access in
all rooms/data ports in all rooms. meeting
room/complimentary newspapers/spacious business class
rooms with mini bar fridge and microwave/relaxful
jacuzzi rooms/coffee brewers in all rooms/iron and
ironing board in all rooms/free local calls/free
parking/grocery store nearby - zehrs superstore 0.2 m
/handicapped rooms/facilities handicap door, ramp
wheelchair access /fax/photocopy service/earn trip
rewards/rollaway bed cad 10.00 /playpen
available/rv/truck/bus/ crib available/rollaway cad
10.00 charge/parking/am/fm alarm clock/hairdryer in
room/armchair in some rooms/smoking rooms available/24
hr. front desk/interior corridors. our hotel offers
satellite/cable tv with remote control in all rooms a
e, black entertainment television, cinemax, comedy
central, cnn, educational, family channel, fox network,
fox news, history channel, home network, mtv vh1,
nickolodeon, turner broadcast station, the movie
channel, spike tv, the weather channel, vh1, weather,
24hr news with exception, usa, showtime, satellite,
video on demand, and hbo. fire safety act compliance
off-site facilities -
general facilities -
beach casino
golf course night club
restaurant
parking facilities -
disabled parking
additional offsite facilities -
golfing nearby 6 miles /beach 20 miles /casino 9
mil.
Attraction Info
Dining Info
Recreation Info
Off-site recreation -
dancing entertainment
fine dining fishing
gambling golfing
ice skating jet skiing
night clubs other activity
sailing/boating scuba diving
shopping snorkeling
snow skiing surfing
tennis theater
water skiing water sports
winter sports
offsite recreational activities -
casino, watersports boating, canoing, cruise, ice
sport, jet ski, rafting, sailing, scuba diving,
snorkeling, water skiing, wind surfing nearby.
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Room Type Descriptions
Nbr of non-smoking rooms - 40
nbr of rooms for physically-challenged guests - 2
affordable rooms which all include high-speed internet
hook-up, coffee brewer, iron and ironing board. standard
rooms, corporate traveler rooms with mini fridges and
microwaves and a comfortable king size bed,
romantic/relaxful jacuzzi rooms available for a day
getaway.
room amenities for all rooms -
room amenities -
air conditioning / am/fm alarm clock / cable/satellite
tv / coffee/tea maker / desk / free local telephone
calls / free newspaper / hairdryer / iron/ironing board
/ meal included breakfast / remote control tv
technology -
high speed internet access
chargeable amenities -
high speed internet access
room amenities for handicap rooms -
wheelchair accessible
a2q -
max occupancy - 5
max nbr of rollaways - 1
n2q -
max occupancy - 5
max nbr of rollaways - 1
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Booking Information
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The hotel you have selected -- Howard Johnson Express Inn -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Howard Johnson Express Inn through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Howard Johnson Express Inn computer reservation system in Windsor, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Howard Johnson Express Inn. For your comfort and peace of mind, you may even.
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