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Holiday Inn Windsor Downtown

7.3 | Good | #10 out of 18 hotels in Windsor
MAP

Well-liked downtown Windsor hotel with well-equipped rooms, indoor pool and on-site dining

Pros
  • Free amenities: Wi-Fi, local calls, newspapers
  • Guests found the rooms comfortable, clean and well equipped
  • Location convenient to restaurant, pubs, attractions and Detroit Tunnel
  • Wi-Fi rated as very good by guests overall
  • Guests spoke well of the restaurant and breakfast on site
  • Staff were well liked, friendly and helpful
  • Some thought the hotel provided good value
Cons
  • Parking is $12.95 per day
  • Parking was sometimes limited, and parking ramps were tight for trucks and larger vehicles
  • Some thought the hotel could use a refresh
Freebies
Free Wi-Fi
Editor's Review
Updated Jun 10, 2017
Overview
This hotel is located right downtown, an easy walk from restaurants, pubs, and downtown attractions. It's a 3-minute drive from the Detroit Windsor Tunnel.

The hotel offers 144 smoke-free rooms over 8 floors with elevator access. 

All rooms include free Wi-Fi, free local calls, a 27" or 32" flat screen HDTV with cable, a coffeemaker, a mini-fridge, a microwave, a desk with ergonomic chair, an iron and ironing board, a hair dryer and climate control.

Some rooms include turndown service, a speaker phone, a separate bedroom and living room. Accessible rooms are available.

Rooms are furnished with 2 double beds, 2 queens or 1 king bed.

Parking is $12.95 per day. There is a height clearance of 6'4" for downstairs, and 6'8" for upstairs parking. 

Pets are welcome for $30 per stay.

Restaurant on site:The Social Pub, serves breakfast, lunch and dinner daily, and offers a cocktail lounge and seasonal patio. Kids under 12 eat free. Room service is available.
 
Hotel amenities include an indoor pool, a fitness centre, a business centre, dry cleaning, a guest laundry, an ATM, ice/vending machines, safety deposit boxes, free newspapers and meeting rooms. 

What’s nearby? Riverfront trails are a 7-minute walk. Windsor Arena an 8-minute walk and Windsor International Aquatic Centre is a 9-minute walk away. Adie Knox Herman Arena and Wilson Park are a 4-minute drive. The University of Windsor is a 6-minute drive. Devonshire Mall is 11 minutes away by car. Windsor Airport (YQG) is at least a 15-minute drive. (All travel times: Google Maps)

Confirmed by hotel March 15, 2016: all rooms have a mini-fridge, a microwave and a HDTV
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The Good
Guests typically enjoyed their stays at this comfortable hotel.

Guests found the rooms well cleaned, with comfortable beds. This was a reliable hotel, with modern amenities and all rooms had HD channels, a mini-fridge and microwave adding value.

The staff were described as friendly and helpful. One recent guest wrote, "The staff at this hotel made it feel like home."

The location, in the heart of the city, was well liked for its proximity to the river trails, pubs and restaurants, the casino, the Detroit Tunnel and of course, Tim Hortons!

Guests who spoke of the restaurant said good things. It had good food, friendly service and was well priced.

Guests did not mention the pool often, but those few who did seemed to find it well cared for and attractive.

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The Bad
Complaints focused mainly on parking, but also touched on a few other things.

Guests with larger cars or trucks found the parking ramps tight. (Parking was either underground or above ground in a parkade and height restrictions are clearly mentioned on the hotel's website.) Occasionally guests were upset or surprised to have to pay extra for parking. Some said the lot on the second floor was small, providing limited spaces for the larger vehicles (that could not fit in the underground lot). Some guests liked having underground parking which they found secure for a downtown location, but guests mentioned that they had to carry their bags up a flight of stairs from the underground lot.

A few guests felt the hotel could use a refresh. Complaints along this topic included: hallways smelled of smoke, beds were sunken in the middle, and a heater fan was noisy and cycled on an off regardless of the setting.

Occasionally guests found the room prices high (although several reviewers felt the hotel offered good value), and there was some mention of no hot tub in the pool area.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #10 of 34 Windsor hotels with an average rating of 3.5 out of 185 from 128 reviews.

Expedia.ca guest reviews rated the hotel 3.4 out of 5 from 220 reviews.

Booking.com guest reviews rated the hotel 8.1 out of 10 from 51 reviews.


This hotel is an Editor's Pick for...
Guest Reviews
Rated by Guests
7.3 / out of 10
"Good"
Ranked by Guests
#
10 / out of 18
hotels in Windsor

The average guest rating for Holiday Inn Windsor Downtown is 7.3 out of 10 based on 1229 reviews from past guests. This average guest rating ranks Holiday Inn Windsor Downtown at #10 out of 18 hotels in Windsor.

1229
Location
Map Marker Holiday Inn Windsor Downtown
430 Ouellette Ave., Windsor, ON