OverviewThe Holiday Inn Downtown Windsor is located close to several area attractions and landmarks, such as the Windsor Casino (850m), the Windsor Arena (900m) and the Art Gallery of Windsor (800m). The Detroit Windsor Tunnel is less than a minute drive from the hotel and Windsor International Airport is 13.5km or 18 minutes by car from the hotel (Google Maps).
The hotel features an on-site restaurant, a meeting room, a bar and lounge area, a swimming pool, a fitness centre and a business centre. Other features include room service, laundry service and complimentary newspapers in the lobby. There is a surcharge for on-site parking.
The Holiday Inn features 145 guest rooms. Each room includes a clock, a desk, a safe, an iron/ironing board, cable television, free wireless Internet, a coffee maker, a hair dryer and voicemail. Rollaway beds, cribs and wake-up calls are available upon request.
The GoodThoughts regarding the Holiday Inn were mostly positive and several guests appreciated the hotel staff, the location and the rooms.
Comments regarding the hotel staff were plentiful and it appeared that many guests found the staff accommodating, helpful and friendly. Some reviewers mentioned how the staff kindly helped them with local information. On other occasions, the staff offered some of the guests coupons to local bars and restaurants. Some guests felt that the staff were friendly at all times and they were described as doing everything "with a smile."
The Windsor Casino was about a 2-minute drive or a 10-minute walk from the hotel (Google Maps), which several guests thought was convenient. The hotel was also central to several bars and restaurants, which also won points with many reviewers.
Guests who liked the hotel also spoke highly of the accommodations. They felt that the rooms were large and spacious, and the housekeeping staff were praised for keeping the guest rooms spotless.
The Bad
Guests did have a few concerns with the noise level and the parking situation.
Guests were upset with the parking garage at the Holiday Inn. These guests described the garage as "annoying" and "strange." The parking garage is apparently narrow and features spiral ramps. Some guests felt that it was difficult to navigate and park their vehicles.
Noise was another common complaint, with some guests hearing sounds in the hallways and from other guest rooms. Outside noise seemed to be louder in rooms facing the street and one guest reviewer stated that it's probably best to ask for a room towards the back of the hotel.
Booking.com guest ratings averaged 7.9 out of 10 points.
TripAdvisor.com ranked the Holiday Inn #2 out of 36 hotels in Windsor. Guest reviews averaged 4 out of 5 points.
Hotels.com guest ratings were 3.8 out of 5 points at the time of writing.
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Analyzed by Valencia H.
After scoring high on a junior high literacy test, Valencia considered a career as either a writer or an English teacher. Writing won because unlike teenagers, the keyboard doesn't talk back.
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