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Comfortable south Windsor hotel with indoor pool, hot tub, restaurant and free parking

Pros
  • Free amenities: Wi-Fi, parking, local calls, newspapers
  • Wi-Fi was rated as excellent by online guests
  • Guests said the rooms were clean and comfortable
  • Many guests enjoyed good food at the restaurant
  • Staff were pleasant and helpful said guests
  • Location was handy to the US Ambassador Bridge, other highways, restaurants and mall shopping
Cons
  • Hot tub not hot according to some guests
  • Restaurant prices a little high said some guests
  • A few guests had difficulties keeping their rooms at the desired temperature
Freebies
Free Wi-Fi
Free Parking
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Mar 12, 2016
Overview
This full service hotel offers good highway access in all directions with direct access to the Ambassador Bridge to the US, a 6-minute drive away. 

The hotel offers 214 smoke-free and pet-free rooms over 8 floors. All rooms include free Wi-Fi, free local calls, a 37" flat screen HDTV with cable and pay-per-view movies, a coffeemaker, a mini-fridge, a work desk, an iron and ironing board, a hair dryer, windows that open and climate control. Microwaves are available for $10 per stay.

Rooms are furnished with 1 or 2 queen beds or 1 king bed. Room extras include a sofabed, a separate bedroom, a mini-kitchen (mini-fridge, microwave, sink), dinette table for 2, a powder room, and a 1-person jetted tub. Accessible rooms are available.

Free parking is available on site. 

Grill 55 Restaurant, serves breakfast, lunch and dinner. The restaurant has its own cocktail lounge and offers room service from 6:30 am to 11 pm. A snack shop is available 24 hours in the lobby.

Hotel amenities include an indoor pool, a hot tub, a fitness centre, a business centre, a guest laundry, dry cleaning, an ATM, safe deposit boxes, porter/bell service, ice/vending machines, free newspapers and meeting rooms.

The University of Windsor is 7 minutes away by car. Devonshire Mall and the Windsor Crossing Outlet both offer shopping within an 8-minute drive. Ojibway Prairie Provincial Nature Reserve is 5 minutes' drive. Downtown Windsor, which features Caesars Casino, the tunnel to Detroit, Odette Sculpture Park and the Windsor Arena, is a 10-minute drive away. Windsor International Airport (YQG) is 12 minutes by car, without traffic. (All driving times: Google Maps)

Confirmed with the front desk on March 12, 2016: two-room suites offer a fully separated bedroom, the hotel has a 24-hour snack shop in the lobby, all windows open 
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The Good
Guests typically enjoyed pleasant stays at this hotel.

They found the rooms to be clean, comfortable, spacious, with good furniture and well appointed with mini-fridges and microwaves.

The location was well liked for giving direct access to the Ambassador Bridge, easy access to EC Row Expressway and for its proximity to Tim Hortons, restaurants, the outlet mall and Devonshire Mall.

The staff were described as helpful, friendly and efficent, and although guests usually found them pleasant to deal with there were some complaints as well from guests who had difficulties communicating with them.

The hotel's restaurant and bar provided a nice atmosphere with good food and drinks. Guests were often fond of a good and well-priced breakfast on site.

Guests often enjoyed the pool and found the water warm.


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The Bad
There was some negative feedback found online in recent reviews.

Guests often found the hot tub not hot enough, but only warm.

Although the food and drinks at the restaurant were enjoyed for their quality and flavour, some guests thought the prices were a little high.

Occasionally guests found the hotel a little dated, with slow elevators and difficulty regulating in-room temperature.

Staff at the front desk were sometimes described as unsmiling, "hit and miss in service skills", or rude.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #5 out of 34 properties in Windsor, with an average score of 4 out of 5 from 255 reviews.

Booking.com gave this property an average score of 8.2 out of 10 based on 148 guest reviews.

Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.1
Very Good
#
4 / out of 20
hotels in Windsor

Rated 8.1/10 based on 1692 reviews

Ranked #4 out of 20 hotels in Windsor

1692
Map Marker Holiday Inn & Suites - Ambassador Bridge
1855 Huron Church Road, Windsor, ON