Comfort Suites Downtown Windsor OntarioComfort Suites Downtown Windsor OntarioComfort Suites Downtown Windsor OntarioComfort Suites Downtown Windsor OntarioComfort Suites Downtown Windsor OntarioComfort Suites Downtown Windsor OntarioComfort Suites Downtown Windsor OntarioComfort Suites Downtown Windsor Ontario
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Good value and friendly downtown Windsor hotel with free parking and free hot breakfast
- Free amenities: Wi-Fi, hot breakfast, parking, local calls, newspapers
- Many found the rooms clean and comfortable
- The staff were some of the best according to several guests
- Many were pleased with the free breakfast
- Lots of guests felt the hotel provided good value
- Location handy to downtown attractions and entertainment
- Wi-Fi was rated as very good overall by online surveys
- Some guests said the area seemed a bit sketchy
- Some guests said the rooms were dated
Updated Mar 11, 2016
This hotel offers a comfortable budget stay with very accommodating staff in the downtown area, an easy walk to restaurants, attractions and the Windsor Arena.
The hotel offers 45 smoke-free rooms. All rooms include free Wi-Fi, free local calls, cable TV, a Keurig coffeemaker, a mini-fridge, a microwave, a desk, an iron and ironing board, a hair dryer, windows that open, a 1-person sofabed, a living/sitting area and climate control. Rooms are furnished with 2 double beds, 1 queen or 1 king bed. Room extras include a double jacuzzi. Accessible rooms are available.
Free outdoor parking is available on site for cars and oversize vehicles. Pets (1 per room) are welcome for $25 per stay.
A free hot breakfast is available to all guests.
Hotel amenities include a business centre, a guest laundry, an elevator, free newspapers and currency exchange.
The Windsor Arena is a 5-minute walk from the hotel. The Detroit Windsor Tunnel is a 2-minute drive. The Windsor International Aquatic and Training Centre is a 4-minute drive or 20-minute walk. The Art Gallery of Windsor is also a 4-minute drive. The VIA Rail station is a 5-minute drive and the Windsor Airport (YQG) is a 15-minute drive, without traffic. (All travel times: Google Maps)
Confirmed with the front desk on March 11, 2016: all rooms have windows that open, a 1-person sofabed, a sitting area and a Keurig coffeemaker
Guests who stayed at this hotel were typically quite pleased with their stay, the highlights being the friendly staff and the good value based on the quality of amenities offered.
Besides a lower room rate, the hotel provided a free hot breakfast with a nice selection, good free Wi-Fi and convenient free parking on site.
Many commented positively on the location. It was quiet and close to downtown events, clubs and bars, the aquatic centre, the art museum and the Detroit Windsor Tunnel.
Guests liked the rooms. They found them clean and spacious, with comfortable beds and appreciated having Keurig coffeemakers with free K cups, sitting areas and mini-fridges that cooled well.
The staff made a difference with many guests praising them for being amazingly helpful and making the stay exceptionally pleasant. One guest wrote, "A massive thank you to the front desk staff...I have traveled quite a lot and this was def in my top 5 of customer service experiences."
Guests who were less enthusiastic about the hotel usually described the hotel as dated and the neighbourhood as sketchy.
Guests spoke of 80's decor, small pillows and lumpy bedspreads and the furniture being a little rough. One guest said the hotel smelled old and another described a musty odour that may have come from stale cigarette odours.
Some guests mentioned that the neighbourhood was a little sketchy, but others qualified it to the city of Windsor overall.
SourcesTripAdvisor.com ranked the hotel #6 of 34 properties in Windsor and the site had 118 reviews.
Booking.com guest ratings averaged to 7.9 points out of 10 based on 111 reviews.