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Well-liked downtown Windsor hotel with great river views, indoor pool & free hot breakfast

Pros
  • Free amenities: Wi-Fi, wired Internet, local calls and a hot breakfast buffet
  • Rooms were renovated, clean and had comfy beds said guests
  • Location convenient to downtown attractions, restaurants, shopping, and the river trail
  • Guests liked the indoor pool and fitness area
  • Guests really enjoyed splendid views of the river and Detroit skyline
  • Guests often felt the hotel was good value
  • Wi-Fi was rated as very good overall by guests
Cons
  • Parking is $12 per night
  • The breakfast received mixed reviews
  • A few guests complained of older bathrooms
Freebies
Free Wi-Fi
Free Breakfast
Free Internet
Editor's Analysis
Updated May 7, 2016
Overview
This hotel boasts great views of the Detroit skyline and the Detroit River. It offers direct access to the riverfront trail and is an easy walk to restaurants and the city attractions.

All 305 rooms are smoke free and offer views of the water. All rooms include free Wi-Fi, free wired Internet, free local calls, a 42" flat screen TV with cable, a pod coffeemaker, a mini-fridge, a desk, an iron and ironing board, a hair dryer and climate control. Rooms are furnished with 2 double beds, 1 queen bed, or 1 king bed. Room extras include panoramic river views and larger sitting areas. Accessible rooms are also available.
 
Self-parking is available in a parkade, behind the hotel and across a street, for $12 per night. Pets are welcomed for $20 per day. Pet-friendly rooms include a pet bed, waste bags and treats.

A free hot buffet breakfast is served weekdays from 6:30 am to 9:30 am and weekends from 7 am to 10 am. The 24-hour Grab & Go Snack Shop in the lobby offers cold beverages and snacks. Off site, guests will find restaurants in walking distance, such as the Keg Steakhouse and Bar, a 2-minute walk from the hotel.

Hotel amenities include an indoor pool, a sauna, a fitness centre, a 24-hour business centre, concierge service, an ATM, dry cleaning, safe deposit boxes, currency exchange, elevators, free newspapers and meeting rooms.

The Art Gallery of Windsor is a 1-minute walk, Windsor Aquatic Club is a 3-minute walk, Caesars Windsor is a 9-minute walk, and the Windsor Arena is a 15-minute walk from the hotel. The Windsor Via Rail Station and the University of Windsor are both accessible within a 4-minute drive. The Joe Louis Arena (Detroit) is a 14-minute drive away, while the Windsor Airport (YQG) is 17 minutes by car without traffic. (All travel times: Google Maps)

Confirmed with the front desk on March 14, 2016: pet and parking fees, parking details, no pay-per-view movies
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The Good
This hotel was well liked overall and many guests seemed quite pleased with their stay.

Guests loved the daytime views of the river and the Detroit skyline at night. The rooms were renovated, clean, well equipped with large flat screen TVs and mini-fridges, and had comfortable beds.

The location was very convenient. Guests enjoyed the use of the wonderful trails on the riverfront, being close to restaurants and pubs in walking distance, and found it handy to the aquatic centre, the casino and the tunnel to Detroit.

The staff were described as courteous and helpful. They were also reported to have gone above and beyond to help guests.

Guests typically found the pool enjoyable and the fitness area attractive with nice views and spacious.

Guests, especially those from Detroit, thought the hotel was great value and also those comparing it to the hotel at the casino which was double in cost.
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The Bad
There were a few complaints that were somewhat scattered in recent reviews.

Although all the rooms have been renovated, there were still some guests who found areas dated. These guests complained of older bathrooms, a noisy heating unit, and small (double size) beds that were not that comfortable.

The breakfast, although well liked by lots of guests, also received complaints lately for being mediocre, ending too early at 9:30 am and being packed with people and picked over. One guest said that the breakfast area seemed a bit crowded at times but the seating area was very spacious. Guests differed in opinion as to how well and how quickly the breakfast was replenished.

Parking received a few complaints. Guests found it a little far away, inconvenient and having small parking spots. They were also upset to have to pay extra for it.

Occasionally guests mentioned missing a restaurant, bar or hot tub at the hotel.
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Show Sources
Sources
Booking.com gave this hotel an average score of 8.2 out of 10, from 880 reviews.

TripAdvisor.ca ranked this hotel #8 out of 34 hotels in Windsor, with an average score of 3.5 out of 5, from 350 reviews.


Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
7.8
Good
#
5 / out of 20
hotels in Windsor

Rated 7.8/10 based on 3527 reviews

Ranked #5 out of 20 hotels in Windsor

3527
Map Marker Best Western Plus Waterfront Hotel
277 Riverside Drive West, Windsor, ON