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Popular Whitby hotel with outdoor pool, jacuzzi suites and free hot breakfast

Pros
  • Free amenities: Wi-Fi, wired Internet, hot breakfast, parking, local calls, newspapers
  • Guests enjoyed their rooms finding them very clean with very comfortable beds
  • Location was handy to Hwy 401, restaurants, theatre and GO train
  • Wi-Fi was rated as very good by guest reviewers
  • Many guests enjoyed the staff and their service
  • Breakfast had lots of hot choices and was well liked by many reviewers
Cons
  • Some guests thought the room rates were high
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
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Editor's Analysis
Updated Feb 2, 2016
Overview
This hotel offers a comfortable stay just off Hwy 401, across the street from a local bus stop and a selection of restaurants. The Whitby Harbour waterfront trail is a 20-minute walk from the hotel.

The smoke-free and pet-free hotel has 93 rooms over 4 floors. All rooms include free Wi-Fi, free wired Internet, free local calls, a flat screen TV with pay-per-view movies, video games, a coffeemaker, a mini-fridge, a microwave, a desk with ergonomic chair, an iron and ironing board, a hair dryer, windows that open and climate control. Rooms are furnished with 1 double bed, 2 queen beds or 1 king bed. Room extras include a sofabed, a living room, a dining table, a separate bedroom, a second TV, and a double jacuzzi. Accessible rooms are available.

Free parking is available on site for cars and oversize vehicles.

A free hot buffet breakfast is available to all guests, along with a 24-hour free coffee bar.

Facilities at the hotel include an outdoor pool with sun deck, a sports court, a fitness centre, a business centre, dry cleaning, ice/vending machines, an ATM, safety deposit boxes, free newspapers, elevator and meeting rooms. 

The hotel is about a 40-minute drive to downtown Toronto (CN Tower, Rogers Centre, Ripley's Aquarium), or a 45-minute ride on the GO train to downtown Toronto's Union Station. The Whitby GO train station is a 10-minute walk from the hotel. The Toronto Zoo is a 17-minute drive away.

In Whitby, guests will find Tap and Tankard pub (craft beer, live bands, DJ, buck-a-schuck), Class Act Dinner Theatre, the Iroquois Park Sports Centre (public swim and skate) and the Abilities Centre (sports and fitness) all within a 4-minute drive. Oshawa Shopping Centre is 8 minutes away by car. Carruthers Creek Golf and Country Club (golf simulators for year-round play) is a 7-minute drive from the hotel. Pearson Airport Limo Service is a 1-minute walk away and the Toronto Pearson Airport (YYZ) is a 35-minute drive, without traffic. (Travel time estimates: Google Maps and GO Train schedule)

Confirmed with the front desk on January 31, 2016: no HD channels available, all rooms have individually controlled heating and air conditioning, there are no wet bars in the rooms
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The Good
This hotel was very well liked by its guests who found it a comfortable and friendly place for a good night's rest or visit to the area.

Guests were pleased with the location. It offered quick and easy access to and from the 401 freeway. It was quiet, and there were reasonably-priced restaurants and some fast-food choices right across the street. Guests also discovered a multiplex theatre with more restaurants, a 3-minute drive down the road.

Guests enjoyed their rooms, which were often described as nice and clean with wonderfully comfortable beds. 

The hotel was a friendly place. Guests liked being able to help themselves to a free hot coffee or tea in the lobby at anytime, they enjoyed the outdoor pool with sun deck, the staff were accommodating and attentive and the free breakfast started the day off right with a good selection of hot choices.

Adding value were plenty of free parking, a good selection of cable channels with pay-per-view movies, large flat screen TVs, a computer with Internet for guest use

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The Bad
This hotel did not receive very many complaints overall and negative feedback, when voiced, seemed mild.

Recent comments about where the hotel might improve their services were: there were no wine glasses available, there should be a kitchenette offered in the suites, the breakfast area is small and can get congested at times, there are no HD channels in the cable selection, the bathroom seemed a little dated, there are no smoking rooms available, no ice machine on all floors, noise from ice machine, breakfast should start earlier be extended to 11:30 am, no bathrobes, and no plastic bag in ice bucket.

Occasionally guests judged the room rates to be quite high.
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Show Sources
Sources
TripAdvisor.com ranked the hotel #2  out of 7 hotels in Whitby, with a rating of 4 out of 5, and the site had 91 reviews.

Booking.com guest ratings averaged to 8.2 points out of 10 and the site had 50 reviews.


Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
Guest Reviews
8.3
Very Good

Rated 8.3/10 based on 730 reviews

Ranked #2 out of 3 hotels in Whitby

730
Map Marker Holiday Inn Express Whitby Oshawa
180 Consumers Drive, Whitby, ON