Welland Inn Conference CentreWelland Inn Conference CentreWelland Inn Conference CentreWelland Inn Conference Centre

Older hotel in Welland with indoor pool but in need of maintenance and better cleaning

  • Free Wi-Fi, free parking
  • The hotel's staff were the source of several compliments
  • Some guests thought the hotel was an economical choice
  • A few guests said the beds were comfortable
  • Guests complained of poor maintenance at this hotel
  • Some guests reported being charged in advance of arrival for their rooms when booking direct with the hotel
  • A few reviewers complained of old TVs and limited channel reception
  • Some guests complained of noise transfer from other guests
jump to full editor's analysis (below)
Free Wi-Fi
Free Parking
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Editor's Analysis
Updated Oct 10, 2014
Located next to the Welland Sports Complex and Amphitheatre and a 4-minute drive from the nearest Highway 406 interchange, the Welland Inn & Conference Centre (formerly Ramada Welland), is geared towards business and vacation travellers who prefer an economical hotel with easy highway access.

This hotel has 78 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk, a sitting area, an iron and ironing board and a hair dryer. Standard rooms offer one king or two queen beds, while king suites also include a jetted tub.

Hotel amenities include an indoor pool, a sauna, 24-hour fitness facilites, meeting/conference space, a business centre, a free continental breakfast and free parking. Pets are permitted for an additional fee of $35 per pet per night, and the hotel offers wheelchair accessibility (but not specific accessible rooms). A continental breakfast is included with guests who book directly with the hotel.

The Ramada Welland is located about a 25-minute drive from the Niagara Falls tourism district, while Welland's Seaway Mall is roughly a 14-minute drive south. Boston Pizza can be found 6 minutes southward on foot, and Niagara College of Applied Arts and Technology is about a 5-minute drive southwest. Buffalo Niagara International Airport (BUF) is a 50-minute drive southeast of the hotel. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent on March 5, 2013: Free Wi-Fi, free parking, pets $35/pet per night, wheelchair accessible.
The Good
The majority of reviews consulted for this analysis were negative, although some reviewers found it  acceptable for an overnight stay.

A few reviewers found this hotel to provide good value. One guest remarked, "Price was much less than average for the area", while another mentioned, "its a great price for a place to put your head down".

Several lodgers were pleased with the level of customer service they received. They characterized the staff as friendly, helpful, accommodating and efficient.
The Bad
The majority of the reviews consulted for this analysis were negative, with complaints about the pre-charging of credit cards, dated decor and poorly cleaned and maintained rooms.

Some guests complained of their credit cards being charged prior to their arrival. This happened when lodgers booked directly with the hotel, and was upsetting as they had never experienced this policy before.

A few reviewers were disappointed with their rooms' TVs. They described them as old and out-of-date, and also reported a very limited channel selection and missing remotes.

Many guests described poorly maintained and poorly cleaned rooms at the hotel.

Show Sources
TripAdvisor.com guest reviews ranked the hotel #3 of 4 Welland hotels from 73 reviews.

Booking.com guest reviews rated the hotel 5.9 out of 10 from 28 guest reviews.

The author called the hotel on March 5, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews

Rated 5.3/10 based on 510 reviews

Ranked #4 out of 4 hotels in Welland

Map Marker Welland Inn Conference Centre
1030 Niagara Street Merrit Road South and Niagara, Welland, ON