Located next to the Welland Sports Complex and Amphitheatre and a 4-minute drive from the nearest Highway 406 interchange, the Ramada Welland (formerly a Days Inn), is geared towards business and vacation travellers who prefer an economical hotel with easy highway access and a complimentary breakfast.
This hotel has 78 air-conditioned guest rooms and suites, each offering free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a desk, a sitting area, an iron and ironing board and a hair dryer. Standard rooms offer one king or two queen beds, while king suites also include a jetted tub.
Hotel amenities include an indoor pool, a sauna, 24-hour fitness facilites, meeting/conference space, a business centre, a free continental breakfast and free parking. Pets are permitted for an additional fee of $35 per pet per night, and the hotel offers wheelchair accessibility (but not specific accessible rooms).
The Ramada Welland is located about a 25-minute drive from the Niagara Falls tourism district, while Welland's Seaway Mall is roughly a 14-minute drive south. Boston Pizza can be found 6 minutes southward on foot, and Niagara College of Applied Arts and Technology is about a 5-minute drive southwest. Buffalo Niagara International Airport (BUF) is a 50-minute drive southeast of the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent on March 5, 2013: Free Wi-Fi, free parking, pets $35/pet per night, wheelchair accessible.
The majority of reviews consulted for this analysis were positive with praise for the hotel's value, rooms and staff.
Many reviewers found this hotel to provide good value. They described the prices as affordable, and cited the free breakfast and free Wi-Fi as factors which contributed to the hotel's worth. One guest remarked, "Price was much less than average for the area", while another mentioned, "its a great price for a place to put your head down".
The hotels rooms were praised by numerous guests and were described as clean, spacious and well-equipped, with comfortable beds and pillows. It should be noted however, that while the majority of guests were pleased with their rooms, some reviewers reported worn decor and fixtures in need of upgrading.
Several lodgers were pleased with the level of customer service they received. They characterized the staff as friendly, helpful, accommodating and efficient.
While the majority of the reviews consulted for this analysis were positive, there were some common complaints about the pre-charging of credit cards and TVs.
Some guests complained of their credit cards being charged prior to their arrival. This happened when lodgers booked directly with the hotel, and was upsetting as they had never experienced this policy before.
A few reviewers were disappointed with their rooms' TVs. They described them as old and out-of-date, and also reported a very limited channel selection and missing remotes.
TripAdvisor.com guest reviews ranked the hotel #3 of 4 Welland hotels from 73 reviews.
Booking.com guest reviews rated the hotel 5.9 out of 10 from 28 guest reviews.
The author called the hotel on March 5, 2013 to verify some information.