Comfort Inn Niagara Falls WellandComfort Inn Niagara Falls WellandComfort Inn Niagara Falls WellandComfort Inn Niagara Falls WellandComfort Inn Niagara Falls WellandComfort Inn Niagara Falls WellandComfort Inn Niagara Falls Welland

Comfort Inn Niagara Falls Welland

5.4 | Mediocre
MAP

Guests praised location and breakfast, but had concerns with room condition and odours

Pros
  • Free Wi-Fi, free breakfast, free parking
  • Many guests were pleased with the hotel's location near shopping and restaurants
  • The hotel's complimentary breakfast was praised by many reviewers
  • Several guests offered compliments to the hotel's staff
Cons
  • Several guests complained their rooms needed upgrading
  • Some reviewers reported cigarette and cleaning product odours
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Dec 28, 2012
Overview
Located in downtown Welland on Highway 50 and roughly a 35-minute drive from Niagara's Peace Bridge, the Comfort Inn Niagara Falls/Welland may appeal to road travellers who require an economical hotel with easy highway access, near Niagara Falls.

This hotel has 117 air-conditioned guest rooms, all of which include free Wi-Fi, cable TV, a coffeemaker, a hair dryer, and an iron and ironing board. Microwaves and mini-fridges are available upon request. Standard rooms include one queen or two double beds, while various rooms offer additional amenities such as a mini-fridge, a microwave, a sofa bed, and a jetted tub.

The hotel offers a business centre, a fitness room, a game room, free parking and a free continental breakfast. Pets are permitted for a fee of $10 per day. The hotel is wheelchair accessible.

Boston Pizza and Harvey's can both be found within a 3-minute walk of the hotel, while Seaway Mall is a 2-minute drive southward. Welland Historical Museum is a 7-minute drive south, while Niagara Falls attractions, including Journey Behind the Falls and Fallsview Casino, can be reached by car in roughly 30 minutes. Niagara Regional 
Airport (YCM) is about a 25-minute drive northward. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent on December 21, 2012: Free Wi-Fi, free parking, pets permitted for $10/night, wheelchair accessible.

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The Good
Guest reviews used for this analysis showed a positive response to the hotel's location, breakfast, and staff.

Many guests were pleased with the hotel's location. They found it to be close to shopping, within walking distance to lots of restaurants, and it was mentioned by a few that a Tim Horton's is located next door.

The hotel's complimentary breakfast was a source of numerous compliments. It was described as having lots of choices, including bacon, eggs, and waffles. It should be mentioned however that some guests found the breakfast area crowded and had trouble finding seating.

The staff were a source of several compliments. They were described as efficient and friendly.
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The Bad
Negative reviews found for this analysis mentioned the rooms and hotel odours.

While some guests were pleased with their rooms and mentioned comfortable beds, several other reviewers felt their rooms were in need of upgrading. They described stained and dirty carpets, old fixtures and shabby curtains. A couple of guests complained of bed bugs, and a few others mentioned there were many flies in the hotel.

Some guests had complaints about odours in the hotel. They complained of automatic air-fresheners throughout the hotel, a strong odour of cleaning products, and the smell of cigarettes in non-smoking rooms.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 3.5 out of 5 with a 73% recommendation rate from 105 reviews.

TripAdvisor.com guest reviews ranked the hotel #2 out of 4 Welland hotels from 65 reviews.

Booking.com guest reviews rated the hotel 7.3 out of 10 from 24 reviews.

Verified with a front desk agent on December 21, 2012: Free Wi-Fi, free parking, pets permitted for $10/night, wheelchair accessible.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
5.4
Mediocre
#
3 / out of 4
hotels in Welland

Rated 5.4/10 based on 496 reviews

Ranked #3 out of 4 hotels in Welland

496
Map Marker Comfort Inn Niagara Falls Welland
870 Niagara Street, Welland, ON