8.7 | Very Good
BEST WESTERN PLUS Rose City Suites
Highly praised Welland hotel offers suites with kitchenettes, bedrooms and free breakfast
- Free Wi-Fi, free hot & cold buffet breakfast, free parking
- Many guests enjoyed their spacious rooms with kitchenettes
- Numerous guests were pleased with the hotel's location
- The hotel's staff were characterized as warm and helpful by several reviewers
- A couple of guests reported noise disturbances during their stay
Updated Oct 27, 2014
This hotel has 68 air-conditioned suites, all of which offer a separate bedroom with one queen or two double beds, free Wi-Fi, satellite TV, a kitchenette, a living room with a sofabed, a desk, a hairdryer, and an iron and ironing board. Hotel amenities include a business centre, a fitness room, meeting/conference space, and free parking. Pets are not permitted and accessible rooms are available upon request.
A free buffet breakfast with hot and cold selections is offered daily to all guests, and other nearby restaurants include Bamboo Restaurant and Blue Star Restaurant, which can both be found within a 3-minute drive southeast of the hotel.
Seaway Mall is a 10-minute drive north, while Merritt Island Park is roughly a 7-minute drive northeast. Welland Historical Museum is about a 20-minute walk northeast and Sobey's grocery store is an 8-minute drive northwest. Niagara Falls' city centre and Niagara Region Airport (YCM) can both be reached in about a 30 to 35-minute drive northeastward. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent on December 24, 2012: Free Wi-Fi, free parking, free breakfast pets not permitted, wheelchair accessible.
Booking.com guest reviews rated the hotel 8.4 out of 10 from 14 reviews.
5 out of 10 | Tamara stayed May 25, 2011
"Poor internet availability, poor problem-solving skills"
"The reason that I was staying at this hotel was for school, however throughout my stay I was unable to access the internet in my room. I spent over two hours working with the tech people on the phone, using bridging and USB adapter devices,and nothing worked. All of the equipment they tried said it was defective and they never offered me to switch to a new room."
9 out of 10 | Tamara stayed May 18, 2011
"The rooms were very clean and the bed was comfortable."
9 out of 10 | Tamara stayed May 11, 2011
"Excellent stay. I will definitely come back!"
"The bed was very comfortable and the room was very clean. The location was excellent and the price was good. Items in the fitness room need to be repaired."
8 out of 10 | Wanda stayed September 04, 2010
"Very nice surprise when we walked into the room - wasn't expecting the nice lay out. Nicely decorated. The lady at the counter never informed us about where, or if, or what time the continential breakfast was - we found out on our own (just about missed it)."
8 out of 10 | Stephane stayed July 09, 2006
"Was disappointed to learn that another friend who I referred to the hotel a couple of days later got a significantly lower rate than your web based rate. WOuld have expected a continental breakfast available, as is the custom for other lower priced hotels in the same area. Indtead has a full service, rather expensive breakfast service. Otherwise Hotel was very nice and was very accomodating for our late checkout request."
9 out of 10 | Stephen stayed July 02, 2005
"Excellent value and amenities. The room had cooking facilities and was very spacious."
8 out of 10 | William stayed April 22, 2005
"The Hotel is under renovations, so that's a good sign! Rooms were clean, Thanks! Suggestion: To the little basket holding the coffee, add a Package of Microwave Popcorn, it's a good thing! Bill"
8 out of 10 | Mark stayed March 08, 2004
"Strong chemical odour in room. Bug spray? It was so intense that I had to air the room for four hours!"