OverviewLocated on Highway 7 just east of Highway 400, the Hilton Garden Inn Toronto/Vaughan is popular with car travellers requiring easy highway access, and with those attending weddings or conferences at the hotel.
This smoke-free hotel has 155 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a microwave, a desk, a hairdryer, and an iron/ironing board. Standard rooms offer one king or two queen beds, while suites offer a king bedroom and a separate living area with a queen sofabed.
Hotel amenities include a business centre, 8 meeting and event rooms, a fitness centre, a pool with a waterslide, a gift shop, and guest laundry. Accessible rooms are available upon request, and pets are not permitted at this hotel. Above-ground parking is free, and underground parking is $10 per day.
The Great North American Grill offers on-site dining and is open daily for breakfast and dinner. Other nearby restaurants include Tre-Vigne Restaurant (an 8-minute walk) and Our Thai Restaurant and Cafe (roughly a 9-minute walk southwest of the hotel).
Shopping is available at Vaughan Mills Shopping Centre (about an 8-minute drive north). Canada's Wonderland amusement park is a 13-minute drive from the hotel.
Downtown Toronto is about 35 minutes away by car and Toronto Pearson International Airport (YYZ) can be found 20 km away (roughly a 17-minute drive) southwest of the hotel. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free above-ground parking, underground parking $10 per day, pets not permitted. (Call date: Nov. 3, 2012).
The GoodThe majority of reviews consulted for this analysis were positive with much praise going to the hotel's staff, rooms, and location.
The accommodations were praised by several reviewers, who described their rooms as clean and quiet with comfortable beds. These guests were also pleased by the inclusion of a mini-fridge, a microwave and a coffeemaker in their rooms. It was also said that the pool with a waterslide was a highlight of the hotel and that the common areas were very clean and well maintained.
Most guests complimented the hotel's staff. They characterized them as kind and helpful and also mentioned that the check-in process was smooth. One guest described them as "very attentive to our needs", and several reviewers said they received extra towels or other requested amenities "almost immediately".
The location of the hotel was a plus for many lodgers. They described it as being "easy to get to" and conveniently located close to the highway, restaurants and shops. It was also mentioned it was a good place to stay if visiting Canada's Wonderland (roughly a 13-minute drive away).
The Bad
While most of the reviews consulted for this analysis were positive, there were a couple of common complaints among them about the parking and the price of breakfast.
Some guests had complaints about the parking at the hotel. They mentioned that when there was an event at the hotel the parking spots were very limited, especially in the evening after 8 pm. A few other guests had issues parking in the underground lot because space was quite tight. It should be noted, however, that guests said the hotel didn't charge for parking in the paid lot when the free lot was full.
Although the breakfast buffet was widely praised by most reviewers, a few guests said that the price was too expensive ($15.00). These guests suggested going elsewhere for breakfast to avoid the cost.
TripAdvisor.com guest reviews ranked the hotel #8 out of 11 Vaughan hotels from 83 reviews.
Hotels.com guest reviews rated the hotel 4.2 out of 5 from 59 reviews.
Expedia.com guest reviews rated the hotel 4.5 out of 5 with a 89% recommendation from 27 reviews.
Verified with a front desk agent: Free Wi-Fi, free above-ground parking, underground parking $10 per day, pets not permitted. (Call date: Nov. 3, 2012).
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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