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Woodbine Hotel & Suites

7.1 | Good | #97 out of 134 hotels in Toronto
MAP

Older Toronto hotel 4 min to YYZ with free: breakfast and parking, but mixed reviews

Pros
  • Free amenities: Wi-Fi, wired Internet, hot breakfast, parking, coffee bar, local calls, bottled water, newspapers
  • Some guests reported clean and generally comfortable rooms
  • Location was convenient to the airport, the highway and restaurants by car
  • Guests found this hotel affordable
Cons
  • Guests complained of small rooms, poor maintenance and cleaning
  • Some guests complained of overcharges and difficulties dealing with staff
  • Noise a problem for some from weddings, music, and guests in hallways
  • Breakfast received mixed reviews
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Free Internet
Editor's Review
Updated May 13, 2017
Overview
This hotel is located just off Hwy 27 and connected to the Woodbine Banquet and Convention Centre. It is a 4-minute drive from Toronto's international airport (YYZ) and downtown Toronto is a 30-minute drive.

The hotel has 55 smoke-free and pet-free rooms on 2 floors, with elevator access.

All rooms include free Wi-Fi, free wired Internet, free local calls, a flat screen TV with cable, a coffeemaker, a mini-fridge, a microwave, a desk with ergonomic chair, a safe, an iron and ironing board, a hair dryer, and climate control.

Some rooms include a sofabed and a 2-person hot tub. 

Rooms are furnished with 2 double beds, 1 queen bed or 1 king bed.

Free parking is available for cars and oversize vehicles on site.

A free coffee bar is available in the lobby.

Free hot breakfast is offered from 7 am to 10 am.

There is no restaurant on site, but guests will find a few area restaurants within a 5-minute drive south along Hwy 27 including Jack Astor’s Bar & Grill and Moxie’s Grill & Bar. Tim Hortons is a 5-minute walk north.

Hotel amenities include a 24-hour business centre, concierge, a 24-hour front desk, ATM, ice/vending machines, free newspapers and meeting rooms.

What’s nearby?
Woodbine Racetrack is across the highway, a 3-minute drive. Woodbine Shopping Centre & Fantasy Fair is a 3-minute drive. Toronto Congress Centre (conference and exhibition venue) is a 5-minute drive. The International Centre (multi-purpose facility) is a 10-minute drive away. Wet’n’Wild Toronto is 9 minutes and Canada’s Wonderland is 18 minutes, by car. (All travel times: Google Maps)

Confirmed with the front desk on Apr 1, 2017: all rooms have a safe, a mini-fridge and a microwave

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The Good
Some guests were satisfied with their stay but overall guests gave mixed reviews.

Rooms were often described as clean and comfortable and some said their room was renovated.

The location was convenient to the airport, highways and restaurants by car. Tim Hortons was in walking distance and the hotel was across from the Woodbine Racetrack.


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The Bad
There were lots of complaints found online in the reviews.

Recent room complaints found were: no extra lock (privacy chain) on the guest room door, uncomfortably hard mattress, small cushion-size pillows, inadequate heating, awkward room layout, a tiny shower, room lacked the advertised mini-fridge, smelled musty or of strong deodorizers, a stained lampshade, stained carpet, blackout blinds did not cover the entire window, and there was mould on the shower curtain. Some listed minor maintenance issues and complained of key cards that continually de-activated. A few reviewers reported bed bug bites and sightings in 2016.

Reviews of staff were mixed. Some guests described personable and helpful staff and some thought the staff was disinterested and unfriendly. Several reviewers described difficulties communicating with staff, as well as overcharges, misinformation and complained of difficulty resolving billing issues.

Some complained of noise from: music/weddings, children running in the halls, guests in neighbouring rooms, doors being slammed in the hallway and traffic from the highway.

Guests were of mixed opinion regarding the free breakfast. While some were happy to have hot items, others found fault with the temperature or other aspects of the food and service.

Guests reported difficulties reserving the advertised shuttle service. Recent guests said an unmarked black sedan (limo service) was called to transfer guests to the airport. Guests reported long waits at the airport and the service to cost about $22 for a one-way trip.

Other comments found were: pictures of hotel online are misleading, parking could get full due to wedding hall attached, walkway had major cracks making it unsafe, and no fitness room or pool.
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Show Sources
Sources
TripAdvisor.ca guest reviews ranked the hotel #104 out of 132 Toronto hotels with an average rating of 3 out of 5 from 258 reviews.

Expedia.ca guest reviews rated the hotel 3.6 out of 5 from 2176 reviews.

Booking.com guest reviews rated the hotel 7 out of 10 from 711 reviews.

Guest Reviews
Rated by Guests
7.1 / out of 10
"Good"
Ranked by Guests
#
97 / out of 134
hotels in Toronto

The average guest rating for Woodbine Hotel & Suites is 7.1 out of 10 based on 6795 reviews from past guests. This average guest rating ranks Woodbine Hotel & Suites at #97 out of 134 hotels in Toronto.

6795
Location
Map Marker Woodbine Hotel & Suites
30 Vice Regent Boulevard, Toronto, ON