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Luxury boutique Toronto-Yorkville hotel with indoor pool, day spa, High Tea & fine dining

Pros
  • Free amenities: Wi-Fi, newspapers
  • Guests often praised the rooms for their beauty and comfort
  • Staff were attentive and welcoming said guests
  • Location was perfect, on a quiet street, but near to Bloor's restaurants, shops and subway stop
  • Many enjoyed meals on site
  • The pool and other facilities were well liked
  • Wi-Fi was rated as excellent by guests online
Cons
  • Valet parking is $30 per day or $45 for overnight
  • A few guests complained that there was no lobby seating
Freebies
Free Wi-Fi
Editor's Analysis
Updated Mar 26, 2016
Overview
This boutique hotel offers traditional elegance with first-class service in Toronto's posh Yorkville district, an easy walk to some of Toronto's best shopping and dining venues.

The smoke-free hotel offers 28 suites over 4 floors. All rooms include free Wi-Fi, a flat screen TV with cable, a Nespresso coffeemaker, a mini-bar, a modern sound system that works with your own music, a work desk, iPod docks, a suit valet, a safe, an iron and ironing board, a 1-person jetted tub, a separate shower, a hair dryer, air conditioning, windows that open and a musical instrument (baby grand piano, harp or guitar). All rooms also come with a butler's pantry for undisturbed guest service. 

Rooms are furnished with 2 double beds, 2 twin beds or 1 king bed. Room extras include a sofabed, 1 or 2 separate bedrooms, a second bathroom with shower, a powder room, a living room and a dining room.

Valet only parking is available for $30 per day and $45 for overnight with in-and-out privileges. Pets are welcomed for $50 per stay, along with a $200 pet deposit. Pets must be kenneled and not left alone in rooms.

Hotel dining includes The Living Room which includes the hotel bar and is open from 7 am to 2 am, the Tea Room which offers 3 seatings per day and the Courtyard Cafe which serves Sunday brunch, private functions and special events. The hotel also offers a Kosher Kitchen and Chef's Table. 24-hour room service and butler service is available.

Hotel amenities include 24-hour health club access, an indoor saltwater pool with deckside fireplace, a sauna, a steam room, an exercise room with fitness trainers, a day spa, outdoor terrace with views of Toronto, a private screening room, a vintage shop, elevator, free newspapers and event/banquet facilities.

The Bay subway station is a 3-minute walk away. Downtown Toronto attractions, the CN Tower, Rogers Centre and Ripley's Aquarium are a 10-minute drive or 21 minutes by subway from the hotel. Royal Ontario Museum is a 4-minute walk, and Varsity Centre on the University of Toronto's campus is an 8-minute walk away. Holt Renfrew and Holt's Cafe on Bloor Street is 5 minutes on foot. Toronto Pearson International Airport (YYZ) is a 26-minute drive, without traffic, or 45 minutes by public transit. (All travel times:Google Maps)

Confirmed with the front desk on March 26, 2016: jacuzzis are deep but fit one person, pet fees, parking fees, the hotel has a sauna and a steam room, pet deposit is only authorized on visa and will only be charged if the need for cleaning occurs
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The Good
This hotel received mostly perfect scores in the reviews and much of this can be attributed to the hotel's service which could rightly be described as first class. 

Guests would say things like they wished they never had to leave or that they were sure to always come back to this hotel. It seems that guests felt at home and well catered to by exceptional staff.

Of course, the rooms were not lacking either. They were beautiful and spacious with wonderful beds. They provided comfort and luxury and guests thought they were well designed. Guests enjoyed arriving to music in their suites, loved the deep soaking jetted tubs and amazingly comfortable beds.

The food on site was very well liked. The breakfast buffet, the brunch, and dining at the bar or in The Living Room restaurant were all repeatedly called excellent by guests. Some also were impressed with the hotel's wine list.

The location was also prime, as guests liked being in a quiet cul-de-sac, an easy walk to public transit, trendy shopping and great dining in Yorkville.

Guests enjoyed the indoor pool and spa facilities and some liked the special touches, like a fireplace on the deck and being able to access the pool at any time.

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The Bad
There was very little negativity but some guests did offer their critique in recent reviews.

Recent complaints included: difficulty using the remote control, towels and bathrobes not as soft and plush as expected, a loud party on New Year's Eve, hard to find plugs for charging phones at desk level, double beds seemed small and no obvious waiting area in lobby.

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Show Sources
Sources
Booking.com guest ratings averaged to 9 points out of 10 and the site had 57 reviews.

TripAdvisor.com ranked the hotel #13 of 138 properties with a guest rating of 4.5 out of 5, and the site had 251 reviews.




Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
Guest Reviews
9.2
Excellent
#
14 / out of 138
hotels in Toronto

Rated 9.2/10 based on 482 reviews

Ranked #14 out of 138 hotels in Toronto

482
Map Marker Windsor Arms Hotel
18 St. Thomas Street, Toronto, ON