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Westin Harbour Castle

8.3 | Very Good | #43 out of 134 hotels in Toronto
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Toronto downtown harbourfront hotel with Ontario Lake views, fine dining and indoor pool

Pros
  • Free amenities: pet stays, Wi-Fi in lobby for 1 hour, bottled water (1 per day)
  • Renovated rooms were spacious with comfortable beds
  • The location was beautiful near the park, lake, ferry terminal, major biking trail and walking distance to Rogers Centre, Union Station and restaurants
  • Staff were excellent—attentive and welcoming
  • Guests enjoyed good breakfast and dining on site
Cons
  • Wi-Fi and wired Internet cost $16 per day
  • Self-parking is $40 and valet parking is $50 per day
  • Some rooms were tired and not renovated said guests
  • Some complained of noise from renos, elevators and guests in the halls
  • Some found the hotel expensive
Editor's Review
Updated Jun 3, 2017
Overview
This hotel is located at Toronto's harbourfront overlooking Harbour Square Park and Lake Ontario, a minute's walk from the island ferry terminal and a 2-minute drive from the Gardiner Expressway. It's connected to downtown's underground PATH system offering easy access to shopping, restaurants, offices and entertainment.

The hotel has 977 smoke-free rooms over 38 floors with elevator access. 

All rooms include Wi-Fi/wired Internet ($16/day), free bottled water (1 per day), a flat screen TV with cable and on-demand movies, a coffeemaker (Starbucks coffee), a desk, a safe, an iron and ironing board, a hair dryer and climate control. 

Some rooms include a balcony and lake view. Accessible rooms are available. Mini-fridges are available at no charge upon request and microwaves cost $30 per stay.

Rooms are furnished with 2 double beds or 1 king bed.  

Valet parking costs $50 per day with unlimited access and a clearance of 6'. Self-parking is $40 per day and a block away. Public parking is also available in the area.

Pets can stay (2 dogs under 40 lbs and older than 6 months) for free. 

Restaurants on site: 
Mizzen Restaurant serves breakfast (buffet or a la carte) and kids under 5 eat free. 
Toula Restaurant & Bar features Italian cuisine for lunch and dinner on the 38th floor with views of Lake Ontario. 
Chartroom Bar & Lounge serves casual lunch and dinner. 
Harbour Coffee Bar offers grab and go items and Starbucks coffee off the lobby from 6:30 am to noon daily. 
Savoury offers 5-course 'chef's choice' meals for small groups of up to 14, in an exclusive setting with a 'cocktail attire' dress code. 
Room service is available 24 hours.

Hotel amenties include an indoor pool, a hot tub, a sauna, a steam room, a day spa, a fitness centre, a tennis court, a squash court, a beauty/barber shop, a gift shop, a business centre, dry cleaning, a guest laundry, babysitting, 24-hour front desk and meeting rooms.

What’s nearby? Air Canada Centre is a 5-minute walk from the hotel. Harbour Sixty Steakhouse is a 6-minute walk. Ripley's Aquarium is a 16-minute walk. CN Tower is a 20-minute walk. Eaton Centre downtown's largest mall is a 23-minute walk. 

Getting around: Union Station (transportation hub) is a 9-minute walk. Toronto Pearson International Airport (YYZ) is a 25-minute drive or 40 minutes by UP Express. (All travel times: Google Maps)

Confirmed with hotel May 27, 2017: Wi-Fi and wired Internet charges, parking rates, on-demand movies available
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The Good
Guests typically enjoyed their stay.

Guests enjoyed the renovated rooms, described as clean and spacious with comfortable beds.

The location was well liked. It offered easy access to Rogers Centre and other downtown attractions, Union Station, restaurants, convenience stores, shopping, a biking trail and the beautiful harbourfront and park on foot.

Staff were welcoming, attentive and accommodating.

Guests enjoyed dining on site. They mentioned excellent breakfast and room service (good beef ribs), enjoyable dinners at Toula, and steel-cut oatmeal at Starbucks.

Guests also liked: stunning views of Lake Ontario and the islands, pool, dry sauna and steam room, free workout clothing and shoes and lavender essential oils beside the bed.

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The Bad
There was a little negative feedback in reviews.

Recent room complaints were: furnishings and fittings are dated and shabby, old carpet and chairs, room air stuffy and water from taps was milky white.

Noise affected guests on occasion. They blamed planes taking off from the island airport, renovations, elevators and tour groups in the hallways.

Other comments found were: dining a little pricey, casual restaurant was limited in selection, old hallway carpets in un-renovated tower and elevators slow in north tower.

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Show Sources
Sources
TripAdvisor.ca ranked the hotel #32 out of 134 Toronto hotels with an average rating of 4 out of 5 from 4055 reviews.

Expedia.ca rated the hotel 4.2 out of 5 from 3036 reviews.

Booking.com rated the hotel 8.4 out of 10 from 1467 reviews.

Guest Reviews
Rated by Guests
8.3 / out of 10
"Very Good"
Ranked by Guests
#
43 / out of 134
hotels in Toronto

The average guest rating for Westin Harbour Castle is 8.3 out of 10 based on 12376 reviews from past guests. This average guest rating ranks Westin Harbour Castle at #43 out of 134 hotels in Toronto.

12376
Map Marker Westin Harbour Castle
1 Harbour Square, Toronto, ON