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Westin Bristol Place Toronto Airport

Westin Bristol Place Toronto Airport is a 4 star hotel in Toronto, Ontario, Canada 950 Dixon Road, Toronto, ON, Canada
Estimated Price
$163
CAD
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Guest Reviews
Amenities
Booking Information

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Other Hotels
in Toronto by Westin
Westin Harbour Castle (29.6 km)
The Westin Prince Toronto (34.4 km)

Convenient to highway and airport with free shuttle, excellent service and comfy beds

Pros
  • Free Wi-Fi for one hour, free 24-hr airport shuttle
  • Numerous guests were pleased with the level of customer service they received
  • The hotel was praised for its proximity to the airport and restaurants
  • Several lodgers enjoyed their clean and comfortable rooms
  • Many guests enjoyed comfortable beds
Cons
  • Some guests were disappointed with the added Wi-Fi and parking fees

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Editor's Analysis
Updated on Jul 17, 2014
Overview
Located about a 3-minute drive from Toronto Pearson International Airport (YYZ) and a 1-minute drive from the nearest Highway 427 on-ramp, Westin Bristol Place Toronto Airport is geared towards car or air travellers who require a pet-friendly hotel with on-site dining, a free 24-hour airport shuttle and easy highway access.

Each of the hotel's smoke-free guest rooms equipped with air conditioning, Wi-Fi for $16.99 for 24-hours, cable TV, a coffeemaker, a mini-fridge, an iron and ironing board and a hair dryer. Microwaves are available upon request for $10 per night. Rooms with a kitchenette and a sitting area with a sofabed are also available, as are wheelchair-accessible rooms. One pet under 50 lbs is permitted per room free of charge. 

Hotel amenities include an indoor pool, a sauna, a 24-hour fitness centre, 18,000 square feet of meeting/banquet space, a 24-hour business centre, laundry services and on-site dining at Le Cafe (open for breakfast and lunch daily) and Zachary's, which serves lunch and dinner daily. Self-parking is an additional $18 per day and valet parking is $22 per day with full in-and-out privileges.

A free 24-hour airport shuttle is also available every 30 minutes, while guests must call the hotel upon their arrival at the airport for pick up. 

Cloverdale Mall and Woodbine Racetrack are both about a 10-minute drive away, while Toronto's city centre can be found 33 minutes away by car. Pearson Convention Centre is roughly a 15-minute drive from the hotel. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, June 2, 2014
The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's staff, location and rooms.

Numerous guests praised the hotel's staff, finding them helpful, accommodating, professional and efficient. One patron noted, "I have been to the Westin Bristol Place on Dixon more than any other because of the way I am treated and respected. Front desk personnel are always exceptional even when I show up looking bedraggled and exhausted".

The hotel's location was complimented for its convenience to the airport by many reviewers. Travellers also found the hotel close to restaurants, bars, highway access and the Toronto International Centre.

Several lodgers were pleased with their accommodations at the hotel. They described their rooms as clean, spacious, well equipped and modern, with comfortable beds and pillows. Some guests did report difficulty regulating their room's temperature, however. 

The Bad
While the majority of reviews consulted for this analysis were positive, there were a few common complaints about the hotel's value.

Some reviewers were disappointed with the hotel's value. They felt that Wi-Fi should have been included in the room rate and also complained that the parking and restaurant prices were too expensive.
Expedia.ca guest reviews rated the hotel 4 out of 5 with a 89% recommendation rate from 387 reviews.

TripAdvisor.com guest reviews ranked the hotel #55 of 142 Toronto hotels with an average rating of 3.5 out of 5 from 340 reviews.

Booking.com guest reviews rated the hotel 8.3 out of 10 from 101 reviews.

The author corresponded with the hotel on June 2, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
7.8
Good
Guest Rating Explained
Rating: 7.8 / 10 Details

No. of guest reviews: 170
Guest Recommended: Yes
Guest Ranking Explained

Westin Bristol Place Toronto Airport is #66 out of 141 hotels in Toronto ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Jacqueline from Whitby, ON CA rated Westin Bristol Place Toronto Airport 9 out of 10 on August 26, 2012 Verified Guest Hotel Review

"Just needed a break..."
"My husband and I booked this hotel for after a day of shopping in the city. The front desk was very kind and helpful (including directions etc.)The room had a great view and was very clean. The bed was heavenly and the room was well stocked. Overall, we had a great experience in this clean and inviting hotel, even if the building is showing its age in some areas."
Hotel review by guest is Unknown
Verified Guest from Calgary, AB CA rated Westin Bristol Place Toronto Airport 6 out of 10 on November 30, 2010 Verified Guest Hotel Review

"The Westin Bristol is starting to show its age. Two things I'd like to mention: I found impossible to control to the temperature in the room. The water to my room failed twice in the same day. Food was really good, both room service and breakfast buffet. Customer service was amazing; staff was very helpful. Honestly, I'd look for a newer hotel on my next visit to Toronto."
Hotel review by guest is Positive
Donna from Meaford, ON CA rated Westin Bristol Place Toronto Airport 8 out of 10 on November 07, 2010 Verified Guest Hotel Review

"Very Satisfactory"
"Easy to get to Very clean rooms Service excellent Pool very enjoyable"
Show older reviews
Hotel review by guest is Positive
Rodney from Wollstonecraft, AU rated Westin Bristol Place Toronto Airport 7 out of 10 on July 31, 2006 Verified Guest Hotel Review

"Hotel is undergoing much needed refurbishment. If all you want is a comfy bed close to airport it's great."
Hotel review by guest is Positive
Verified Guest from Breda, NL rated Westin Bristol Place Toronto Airport 8 out of 10 on May 13, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Sudbury, ON CA rated Westin Bristol Place Toronto Airport 8 out of 10 on May 01, 2006 Verified Guest Hotel Review

"This hotel is convenient to the airport (a bit noisy due to its close proximity) and has a free shuttle service. The parking is an additional $14 per day, suprise, suprise and wireless internet access is available only to elite guests. Overall, a decent, clean hotel."
Hotel review by guest is Positive
Anne from Victoria, BC CA rated Westin Bristol Place Toronto Airport 10 out of 10 on March 17, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Brandon, MB CA rated Westin Bristol Place Toronto Airport 8 out of 10 on March 01, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Miami Beach, FL US rated Westin Bristol Place Toronto Airport 8 out of 10 on February 18, 2006 Verified Guest Hotel Review

"Thin walls. The screaming baby in the next room woke me up at 5:00am. Could not return to sleep."
Hotel review by guest is Positive
Doug from Keswick, ON CA rated Westin Bristol Place Toronto Airport 9 out of 10 on September 04, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Michele from Rochester, NY US rated Westin Bristol Place Toronto Airport 8 out of 10 on August 07, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Mary from Chateauguay, QC CA rated Westin Bristol Place Toronto Airport 8 out of 10 on July 17, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Kelly from Orillia, ON CA rated Westin Bristol Place Toronto Airport 9 out of 10 on July 03, 2005 Verified Guest Hotel Review
Hotel review by guest is Negative
Allan from London, ON CA rated Westin Bristol Place Toronto Airport 4 out of 10 on May 28, 2005 Verified Guest Hotel Review

"The hotel is tired"
Hotel review by guest is Positive
James from Midland, ON CA rated Westin Bristol Place Toronto Airport 7 out of 10 on March 27, 2005 Verified Guest Hotel Review

"Yes the pool could be warmer. It was a little cold not good. I had to pay $14 dollars a day for park and fly!!!! So i looked for something cheeper. If i stay there I should get park and fly free!!"
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated Westin Bristol Place Toronto Airport 9 out of 10 on January 01, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Sarnia, ON CA rated Westin Bristol Place Toronto Airport 9 out of 10 on March 14, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Ottawa, ON CA rated Westin Bristol Place Toronto Airport 8 out of 10 on March 10, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Patricia from Cayuga, ON CA rated Westin Bristol Place Toronto Airport 9 out of 10 on January 27, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Jennifer-ann from Prior Park Gardens, BB rated Westin Bristol Place Toronto Airport 9 out of 10 on November 13, 2003 Verified Guest Hotel Review

"From the time I arrived at the hotel I felt extremely comfortable. Room service especially for breakfast was excellent! The staff at the front desk were the greatest and went out of their way to help. I would definitely recommend this hotel to anyone! I have plans on returning next summer to Canada and without a doubt I WILL be staying here!"


Amenities

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Concierge
  • Valet Parking
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Sauna
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Connecting Rooms
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Photocopier
  • Ballroom
  • Knock Light (Hearing Impaired)
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Grab bars in bathroom
  • Pool Indoor
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Ice Machine
  • Vending Machines
  • Express Check-In/Check-Out

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7.8
Good

#66 out of 141 hotels in Toronto city based on 170 guest reviews

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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