OverviewThe Urban Living Suites hotel is located on the south side of Dundas Street West, between Bathurst Street and Ossington Avenue in Toronto, Ontario.
The property has sixteen rooms and they include kitchenettes, private bathrooms, coffee makers, hair dryers, towels, linen, and free high speed Internet. The hotel offers some limited free parking (six spaces) and laundry facilities are located near the hotel. The frequency of housekeeping service depends on the length of stay with long termed guests only receiving weekly service.
The hotel does not accommodate pets and smoking is not permitted in rooms either. The property takes a $100 security deposit at time of check in that will be returned pending a post-departure room inspection.
The hotel is located near Kensington Market (850m) and the nearest public subway station is St. Patrick Station (1.7km). The CN Tower is about 2.8km from the hotel and both the Rogers Centre and the Air Canada Centre are at about the same distance (distances - Google Maps).
Check in time at this hotel is at 3pm while check out time is at 11am.
Verified with a Front Desk Agent: housekeeping service depends on the length of stay, the hotel offers free parking but only has six spots.
The GoodGuests that stayed at the Urban Living Suites hotel typically enjoyed their stays. The highlights of the property appeared to be the hotel's location and the prices of the rooms.
The guests that liked the hotel's location were numerous. They often mentioned that there were lots of restaurants and/or shops near the hotel. Some guests wrote that Kensington Market was nearby, one guest mentioned that the Toronto Western Hospital was close to the hotel, and getting to downtown or Chinatown from the hotel seemed to be easy.
Several patrons considered this property to be an "economical" or "cheap choice" that provided "great value" for the money. One guest called the hotel a "fantastic deal" while another guest said that "for the price it was a good deal."
The staff at the hotel were generally well-liked and guests paid a fair number of compliments to their rooms which were often called "clean." Some guests also liked that their rooms had kitchen facilities that were equipped with cookware and utensils.
Occasionally a guest mentioned that there was some parking at the hotel that was free although the number of free spaces seemed to be limited.
The Bad
Guests that did not totally enjoy their stay complained about a couple aspects of the hotel that could be considered weak points.
Firstly, several guests complained that the hotel had limited front desk hours. Guests that needed service outside of these hours were out of luck and one guest who arrived early in the morning found out that the front desk was "only open from noon to 7 pm." Other guests had problems on their departure and they pointed out that the 11am check out time was odd because there was no one "there to check you out" at that time.
Some guests also thought that the hotel was odd because of its physical location. This complaint was not in regard to its location in the city per se but rather the hotel's location within its specific building.
One guest who described the hotel said "the rooms (were) located in the upper part of a furniture store," a location that some guests felt was weird. Another guest said that because the lobby was in a furniture store that it might be "embarrassing" for some guests who were getting dropped off.
TripAdvisor.com ranked the hotel 41st of 118 Toronto B&Bs/Inns and the site had 41 reviews.
CanadianHotelGuide.com guest ratings averaged to 6.9 points out of 10 and the site had 8 reviews.
GooglePlaces.com had 1 reviewer that gave the hotel 2 points out of 5.
Front Desk Agent: housekeeping service depends on the length of stay, the hotel offers free parking but only has six spots.
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Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
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