The Days Hotel and Conference Center Toronto Airport East is located on the south side of Wilson Avenue to the west of Jane Street in Toronto, Ontario. The hotel is just to the north of Highway 401 and just to the east of Highway 400.
The Downsview Airport is about 4.4kms to the east of the hotel while the Toronto Pearson International Airport is about 10.8kms to the west of the property. The CN Tower, the Rogers Centre, and the Air Canada Centre are about 17kms away (all distances: Google Maps).
Facilities at the hotel include an indoor heated pool, a restaurant that serves breakfast daily (not free), a fitness centre, and a spa. The hotel offers free large vehicle parking, free Daybreak continental breakfast, free wireless Internet, free airport shuttle, and free local calls
Guest rooms are either smoking or non-smoking with no room offering more than a maximum occupancy of five guests. Standard room amenities include clock radios, coffee makers, hair dryers, and irons with ironing boards. Bedding options offer one king or two queens with non-smoking king rooms including refrigerators and microwaves.
Check-in time at this property is after 3pm while check-out time is noon.
Guests who stayed at this hotel had more complaints about the property than compliments. However when guests enjoyed their stay or at least an aspect of it they often mentioned one or more of the following: a convenient location for airport travelers, good value, and/or polite and friendly staff.
Many guests of this hotel were airport patrons. As such they consistently said that they picked the property as a place to layover because they felt the proximity to the airport was convenient. Less frequently, some guests said that the hotel's proximity to nearby highways was convenient.
Some other guests mentioned that the hotel offered free long term parking to guests who stayed at the hotel (meaning guests were able to use the property to store their vehicle close to the airport while they traveled). This convenience offered extra value to these guests as long term airport parking can be costly.
Many guests also thought that the room rate's inclusion of free airport shuttling and free Internet helped improve the value of what they paid. Occasionally, guests commented directly on the room rate itself and said they considered it reasonable.
Lastly, guests who commented on the staff typically approved of their customer service. They were often called "friendly" and/or "helpful".
Guests were not impressed with this property from several perspectives. Commonly, guest complaints in reviews mentioned the rooms, the hotel common areas, and numerous other problems.
In terms of frequency, hotel guests complained about the rooms more often than anything else. Some guests complained about a bad smell, others said that there were bed bugs, while many guests just generically said that the rooms were rundown and in need of general improvements.
Guests had similar problems with the hotel's corridors which they judged to be in need of better maintenance. Specifically, numerous guests pounded the gavel when it came to the carpets in the hotel - carpets were said to be full of cigarette holes.
Multiple guests complained about the ice makers in the hotel not working. Some guests thought that the area the hotel was situated in was "sketchy" or exuded an unsafe vibe. Occasionally guests said that the parking lot was too dark for their liking.
Most guests that used the shuttle were happy that it was free. However some guests said that it only ran every hour and that meant long wait times for patrons whose flights arrived at unlucky times.
guest ratings averaged to 6.5 points out of 10 and the site had 430 reviews.
Hotels.com guest ratings averaged to 3.0 points out of 5.0 and 58% of guests recommended the property.
CanadianHotelGuide.com guest ratings averaged to 5.5 points out of 10 and ranked 91st out of 96 hotels.
Priceline.com guest ratings averaged to 5.6 points out of 10 and the property ranked 9th of 12 hotels in the North York area.