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Toronto Marriott Downtown Eaton Centre Hotel

8.5 | Very Good
MAP

Well-liked downtown Toronto hotel near Eaton Centre with indoor pool and restaurant

Pros
  • Many guests described their rooms as clean and comfortable
  • The staff were frequently complimented for their helpful service
  • Many reviewers found the hotel well located for accessing downtown attractions on foot
  • Several guests enjoyed the food at the on-site restaurant
  • Several reviewers found the beds comfortable
Cons
  • Self-parking costs $35 per day, valet costs $43 per day
  • Wi-Fi and wired Internet costs $11 per 24 hours
Editor's Analysis
Updated Dec 24, 2014
Overview
This hotel is adjacent to the Eaton Centre shopping mall and is within a 5-minute walk of the Ed Mirvish Theatre, Yonge-Dundas Square, Nathan Phillips Square and Ryerson University. This property is centrally located in downtown Toronto for guests looking to explore the city on foot or by subway. The nearest subway station is also 5 minutes away on foot.

All rooms are smoke free and include a flat screen TV with pay-per-view movies, a coffeemaker, a desk, a safe, a sitting area, an iron and ironing board, a hair dryer and air conditioning. Microwaves and mini-fridges are available on request. One- and two-bedroom suites are also available, and they include a sofabed and turn-down service. Wheelchair-accessible rooms are available.

Guests staying on the Concierge Level receive access to the Concierge Lounge, which provides a free hot breakfast, free evening hors d'oeuvres and late-night snacks.

Wi-Fi is available throughout the hotel for an additional fee of $10.95, and wired Internet is also available in guest rooms for $10.95 per night.

The on-site Trios Restaurant serves breakfast, lunch and dinner. Room service is available daily from 6 am to 1 am.

Recreational facilities available on site include a 24-hour fitness centre, an indoor pool and a hot tub.

Self-parking is available on site for an additional fee of $35 per day, while valet parking is available for $43 per day. Other on-site amenities include a business centre, meeting rooms, a 24-hour front desk, an ATM, concierge service, a gift shop, luggage storage and dry cleaning. Pets are not permitted at this hotel.

The Art Gallery of Ontario and Kensington Market are both within a 15-minute walk, while attractions along Front Street are also about 15 minutes away on foot and include the Hockey Hall of Fame, the Metro Toronto Convention Centre, Rogers Centre, the CN Tower, Ripley's Aquarium and Union Station. The Billy Bishop Toronto City Airport (YTZ) is 35 minutes away by car.

Access to Highway 401 is about a 25-minute drive away, while the Toronto Pearson International Airport (YYZ) is 40 to 50 minutes away by car. (All walking and driving time estimates: Google Maps)

Verified by a front desk agent on May 29, 2014: All property details.
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The Good
Many guests seemed generally happy with their stay at this hotel, among the reviews used for this analysis, and particularly with the customer service. The front desk agents were complimented for their friendly, efficient and helpful service.

The rooms were often described as clean and generally comfortable, while some reviewers added that the rooms were spacious and quiet. Several guests specifically mentioned that the beds were comfortable.

Many guests found the hotel centrally located for accessing attractions, shopping and restaurants on foot.

Several reviewers enjoyed the food at the on-site restaurant, while a few guests praised the wait staff for their attentive service.
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The Bad
There were very few concerns or complaints found for this hotel, among the reviews sourced for this editorial. However, a couple of guests mentioned that some of the machines at the on-site fitness centre weren't working properly.
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Show Sources
Sources
TripAdvisor.ca ranked this hotel #27 out of 142 hotels in Toronto, with an average score of 4 out of 5, from 676 reviews.

Expedia.ca gave this hotel an average score of 4.3 out of 5, with 93% of 683 guests recommending the property.

The author called the hotel on May 29, 2014 to verify some information.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
8.5
Very Good
#
30 / out of 138
hotels in Toronto

Rated 8.5/10 based on 3420 reviews

Ranked #30 out of 138 hotels in Toronto

3420
Map Marker Toronto Marriott Downtown Eaton Centre Hotel
525 Bay Street, Toronto, ON