OverviewThe Toronto Airport Marriott Hotel is located on the south side of Dixon Road and to the east of Carlingview Drive in Toronto, Ontario.
Facilities at the 100% non smoking hotel include a patio, a restaurant (Bistro West by East), shops, luggage storage, self parking ($18 per day), valet parking ($25 per day), and a free airport shuttle. Leisure facilities at the hotel include an indoor pool and a fitness centre.
The nine-storey hotel has 424 rooms and they include desks, in-room safes, air conditioning, coffee makers, hair dryers, irons, and wireless Internet access ($15.95 per day).
For those not using the airport's free shuttle service, Toronto's Pearson International Airport (YYZ) is only about 1500 meters from the hotel as the crow flies, but due to the extensive network of roads and highways surrounding the airport, car routes to get to the airport terminal vary between 3.7km and 5.9km and can take between 8 -10 minutes (driving time estimates from Google Maps).
Other nearby attractions include the Woodbine Racetrack & Casino (6.1km from the hotel) and the Royal Woodbine Golf Club (2.9km from the hotel). Downtown Toronto and the CN Tower are about 25km away. The closest major shopping areas are Yorkdale Shopping Centre which is 13.1km east from the hotel (12 mins by car), and Sherway Gardens Mall which is 10.5km south from the hotel (12 mins by car). (All distances and driving times - Google Maps).
Check in time at this property is at 4pm while check out time is at noon.
Verified with a Front Desk Agent: the whole hotel is non-smoking, self-parking costs $18, valet parking costs $25, and the hotel has 424 rooms.
The GoodGuests that stayed at the Toronto Airport Marriott Hotel were generally satisfied with the property. The hotel's rooms, staff, and location all received regular compliments in reviews.
Guests that liked their rooms generally thought that they were clean and/or spacious. The beds received some mixed reviews however overall there were far more guests who considered them to be comfortable relative to the guests who thought that they were not comfortable.
The staff at the hotel received strong reviews and they were considered to be at least "friendly" and/or "helpful." Many guests paid stronger compliments and one guest, for example, said that the staff were "excellent."
The location of the hotel was well-liked by airport travelers. Several guests mentioned that they had flights to catch or that they were just getting off of one and they picked the Toronto Airport Marriott because of its close proximity to YYZ which one guests called "extremely convenient."
The facilities at the hotel also received some praise and the "fantastic gym" in particular was described as "well equipped" and as having "everything one might need."
The Bad
Guests that were not entirely happy with the hotel had a couple very common complaints and those were associated with the hotel's prices.
For starters, many guests were disappointed that parking was not free at the hotel. Some guests called the fee "expensive" and it seemed particularly bothersome to guests that were surprised by the fee. One guest, for example, called the parking fee "hidden" while another guest said it was "not expected."
Some guests also complained about the lack of free in-room Internet access, a service many felt should have been included in room rates. The hotel's restaurant was also described as "expensive" or "overpriced."
Occasionally guests complained about noise from the airplanes although some of it was tempered due to the fact that some noise was expected at an airport hotel.
Lastly, some guests were also disappointed that the hotel rooms did not have fridges in them.
Hotels.com guest ratings averaged to 4.1 points out of 5 and the site had 13 reviews.
Expedia.ca guest ratings averaged to 4.2 points out of 5 and 96% of guests recommended the property.
Priceline.com guest ratings averaged to 8.2 points out of 10 and the hotel ranked 2nd of 26 Etobicoke hotels.
TripAdvisor.com ranked the hotel 47th of 118 hotels and the site had 130 reviews.
Verified with a Front Desk Agent: the whole hotel is non-smoking, self-parking costs $18, valet parking costs $25, and the hotel has 424 rooms.
