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The Westin Toronto Airport

7.7 | Good | #69 out of 134 hotels in Toronto
MAP

Toronto airport hotel 4 min to YYZ with free shuttle, indoor pool, restaurant & lounge

Pros
  • Free amenities: 24-hour airport shuttle, pet stays, newspapers
  • Rooms were clean, updated, and large with comfortable beds
  • Location was very close the airport, near highways and a very short walk to restaurants
  • Staff were very well liked—personable and helpful
  • Breakfast (not free) was often enjoyed by guests
  • Airport shuttle service was punctual with a great driver
Cons
  • Wi-Fi is $9.99 per day
  • Self-parking is $22 and valet parking is $30 per day
  • Some found the hotel and restaurant expensive
  • No hot tub a disappointment for some
Freebies
Free Shuttle
Editor's Review
Updated Mar 14, 2017
Overview
This hotel is just off Hwy 427 and a 4-minute drive from Toronto Pearson International Airport (YYZ). Downtown Toronto is a 26- to 50-minute drive and 30 minutes by UP Express.

The hotel has 290 smoke-free rooms over 15 floors with elevator access.

All rooms include Wi-Fi ($9.99/day), a 48” flat screen HDTV with cable and pay-per-view movies, a coffeemaker, a mini-fridge, a desk, a laptop-size safe, an iron and ironing board, a hair dryer, and climate control.

Rooms are furnished with 2 double beds or 1 king bed.

Room extras include free Wi-Fi, free wired Internet, a separate bedroom, a dining table, a living room, and airport views. Accessible rooms are available.

Self parking costs $22 and valet parking costs $30, per day.

Pets (2 dogs less than 40 lbs) are welcome at no extra fee and receive a special dog bed upon request at the time of reservation.

Extended stay parking is available for 8 or 15 days with park and fly packages booked directly with the hotel or guests can reserve for 7 days at $75.

A 24-hour free airport shuttle runs on call in the evenings and every 30 minutes from 3 am to 3 pm.

Atmosphere Restaurant features SuperFoodsRx inspired meals and is open all morning for breakfast. Crosswinds Restaurant and Bar serves lunch and dinner and offers a place to relax with a cocktails in the evening. Room service is available 24 hours.

Starbucks is located in the hotel lobby.

Hotel amenities include an indoor pool, a 24-hour fitness centre, a 24-hour business centre, dry cleaning, concierge, a gift/convenience shop, luggage storage, a 24-hour front desk, safety deposit boxes, ice machines, ATM, free newspapers and meeting rooms.

Sherway Gardens offers shopping a 9-minute drive from the hotel. The Toronto Congress Centre (conference and exhibition venue) is a 4-minute drive. Wet’n’Wild Toronto is 10 minutes and Canada’s Wonderland is 20 minutes away by car. (All travel times: Google Maps)

Confirmed with the front desk on Mar 14, 2017: extended parking and airport shuttle details

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The Good
Guests were typically pleased with their stay, especially after renovations were completed.

Rooms were recently renovated. Guests found them clean, quiet, spacious, and modern with comfortable beds.

The location was convenient to the airport, major highways and a selection of restaurants in walking distance. The Keg is a 1-minute walk and Airport Gate Café & Grill is a 2-minute walk.

Staff were very friendly and attentive, going above and beyond at times.

Guests often enjoyed the breakfast buffet which had a good variety.

Guests liked the airport shuttle, friendly and kind drivers and found it easy to use.

Guests also liked: a nice pool, and views of airplanes taking off and landing.

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The Bad
Some guests were not fully pleased.

Recent room complaints found were: shower barely worked, no hot water in the morning, trouble adjusting heat in room, window was drafty, the bed rattled, lights flickered and buzzed, washrooms were small and room’s décor seemed tacky.

Noise was mentioned on occasion. Guests blamed the ice machine, the elevator, a loud AC unit, guests in hallways, guests in neighbouring rooms, and slamming doors.

Guests were often displeased that the hotel charged for Wi-Fi (although it was free to SPG members).

Other comments found were: picture in room is way too large, hallways and lobby was freezing cold, cold air from the front door of lobby chilled customers at breakfast, and hallways were dark.

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Show Sources
Sources
TripAdvisor.ca guest reviews ranked the hotel #50 out of 132 Toronto hotels with an average rating of 4 out of 5 from 843 reviews.

Expedia.ca guest reviews rated the hotel 3.9 out of 5 from 908 reviews.

Booking.com guest reviews rated the hotel 7.9 out of 10 from 230 reviews.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
Rated by Guests
7.7 / out of 10
"Good"
Ranked by Guests
#
69 / out of 134
hotels in Toronto

The average guest rating for The Westin Toronto Airport is 7.7 out of 10 based on 4105 reviews from past guests. This average guest rating ranks The Westin Toronto Airport at #69 out of 134 hotels in Toronto.

4105
Location
Map Marker The Westin Toronto Airport
950 Dixon Road, Toronto, ON