OverviewThe Westin Prince Toronto hotel is located on the north side of York Mills Road and to the east of Lesmill Road in Toronto, Ontario. Access to the Don Valley Parkway is about 1.8km to the east of the hotel and access to Highway 401 is about 2.3km from the property. Major Toronto tourist attractions such as the CN Tower, the Rogers Centre, and the Air Canada Centre are about 18-19km away (driving distances - Google Maps).
The pet friendly hotel includes a health club, a seasonal outdoor pool, tennis courts, a putting green, concierge service, luggage storage, a business centre, and laundry service. Parking is available at the hotel at a cost of $11 per day for self parking and $15 per day for valet parking. The restaurant at the hotel is open for breakfast (not free).
The 21 story hotel has 388 guest rooms all of which are non-smoking. Common amenities include irons, ironing boards, coffee makers, minibars, 42" flat screen televisions, in-room movies, and hair dryers. Internet access is also available at the hotel for a fee of $9.95 per 24 hours.
Check in time at this hotel is at 3pm while check out time is noon.
The GoodGuests that stayed at The Westin Prince Toronto hotel generally enjoyed their stay. The staff of the hotel and the guest rooms received frequent compliments from patrons while some guests appreciated the hotel's location.
Guests that commented on the staff typically described them as "friendly" and "helpful." Many guests also said that the staff were "knowledgeable," "cheerful," or "courteous" and there were very few complaints implying the opposite. Occasionally guests were quite impressed with the service that the hotel staff provided and these guests sometimes described the staff as "superb" or "excellent."
The guest rooms were well-liked by guests as several patrons called the hotel "comfortable." Often these guests indicated that the rooms were comfortable and many specifically mentioned the beds.
There were hardly any complaints about a lack of cleanliness at the property and many guests specifically said that their rooms were clean. Occasionally a guest also called his/her room spacious or large.
Some guests liked this hotel's location. They were able to find malls, restaurants, and shopping with ease partly because of the hotel's proximity to nearby highways.
Occasionally guests commented on the beauty of the hotel and these guests were typically impressed with the way the lobby looked.
The Bad
Some guests complained about certain aspects of this hotel and extra charges for some services generated many negative reactions.
Typically guests were concerned about the extra cost of parking however many guests also complained about the cost of Internet. These guests generally felt that one or both of these services should have been included in their room rates and perhaps it's not surprising that the hotel did not receive many compliments for value.
Occasionally a guest complained about parking for reasons other than the cost. For example, multiple guests described parking their car and then having a long trek back to the hotel.
The food at the restaurant was also described as "pricey" or expensive at times. Multiple guests specifically said that the food quality did not meet their expectations and room service food failed to impress a couple guests.
Occasionally a guest also complained about the pool at the hotel not being open. It was an outdoor pool and that meant it was subject to seasonal usage.
Booking.com guest ratings averaged to 8.6 points out 10 and the site had 41 reviews.
Priceline.com guest ratings averaged to 8.5 points out of 10 and the hotel ranked 1st of 12 North York properties.
Hotels.com guest ratings averaged to 4.3 points out of 5 and the hotel had 80 reviews.
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Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
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