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The Westin Prince Toronto

The Westin Prince Toronto is a 4 star hotel in Toronto, Ontario, Canada 900 York Mills Road, Toronto, ON, Canada
Estimated Price
$147
CAD
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Guest Reviews
Amenities
Booking Information

Related Sites:

Other Hotels
in Toronto by Westin
Westin Harbour Castle (20.8 km)
Westin Bristol Place Toronto Airport (34.4 km)

The staff and rooms impress guests but be prepared for a parking and Wifi fee

Pros 
  • Numerous guests were impressed by the service of the staff
  • Several guests approved of their rooms for cleanliness, comfort, and/or size
  • Some guests mentioned that they thought the hotel was aesthetically attractive
  • Reasonable check in/check out times (3pm/noon)
Cons 
  • Several guests complained about having to pay for parking
  • Several guests complained about having to pay for Internet
  • Some guests thought that the food was expensive and/or of poor quality

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Editor's Analysis
Updated on Mar 12, 2012
Overview
The Westin Prince Toronto hotel is located on the north side of York Mills Road and to the east of Lesmill Road in Toronto, Ontario. Access to the Don Valley Parkway is about 1.8km to the east of the hotel and access to Highway 401 is about 2.3km from the property. Major Toronto tourist attractions such as the CN Tower, the Rogers Centre, and the Air Canada Centre are about 18-19km away (driving distances - Google Maps).

The pet friendly hotel includes a health club, a seasonal outdoor pool, tennis courts, a putting green, concierge service, luggage storage, a business centre, and laundry service. Parking is available at the hotel at a cost of $11 per day for self parking and $15 per day for valet parking. The restaurant at the hotel is open for breakfast (not free).

The 21 story hotel has 388 guest rooms all of which are non-smoking. Common amenities include irons, ironing boards, coffee makers, minibars, 42" flat screen televisions, in-room movies, and hair dryers. Internet access is also available at the hotel for a fee of $9.95 per 24 hours.

Check in time at this hotel is at 3pm while check out time is noon.
The Good
Guests that stayed at The Westin Prince Toronto hotel generally enjoyed their stay. The staff of the hotel and the guest rooms received frequent compliments from patrons while some guests appreciated the hotel's location.

Guests that commented on the staff typically described them as "friendly" and "helpful." Many guests also said that the staff were "knowledgeable," "cheerful," or "courteous" and there were very few complaints implying the opposite.  Occasionally guests were quite impressed with the service that the hotel staff provided and these guests sometimes described the staff as "superb" or "excellent."

The guest rooms were well-liked by guests as several patrons called the hotel "comfortable." Often these guests indicated that the rooms were comfortable and many specifically mentioned the beds. 

There were hardly any complaints about a lack of cleanliness at the property and many guests specifically said that their rooms were clean. Occasionally a guest also called his/her room spacious or large.

Some guests liked this hotel's location. They were able to find malls, restaurants, and shopping with ease partly because of the hotel's proximity to nearby highways.

Occasionally guests commented on the beauty of the hotel and these guests were typically impressed with the way the lobby looked.

The Bad
Some guests complained about certain aspects of this hotel and extra charges for some services generated many negative reactions.

Typically guests were concerned about the extra cost of parking however many guests also complained about the cost of Internet. These guests generally felt that one or both of these services should have been included in their room rates and perhaps it's not surprising that the hotel did not receive many compliments for value.

Occasionally a guest complained about parking for reasons other than the cost. For example, multiple guests described parking their car and then having a long trek back to the hotel.

The food at the restaurant was also described as "pricey" or expensive at times. Multiple guests specifically said that the food quality did not meet their expectations and room service food failed to impress a couple guests.

Occasionally a guest also complained about the pool at the hotel not being open. It was an outdoor pool and that meant it was subject to seasonal usage.
Booking.com guest ratings averaged to 8.6 points out 10 and the site had 41 reviews.

Priceline.com guest ratings averaged to 8.5 points out of 10 and the hotel ranked 1st of 12 North York properties.

Hotels.com guest ratings averaged to 4.3 points out of 5 and the hotel had 80 reviews.

Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.


Guest Reviews
8.5
Very Good

#32 out of 141
Guest Rating Explained
Rating: 8.5 / 10 Details

No. of guest reviews: 210
Guest Recommended: Yes
Guest Ranking Explained

The Westin Prince Toronto is #32 out of 141 hotels in Toronto ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Scotia from Thunder Bay, ON CA rated The Westin Prince Toronto 9 out of 10 on August 16, 2013 Verified Guest Hotel Review
Hotel review by guest is Positive
Percy from Edmonton, AB CA rated The Westin Prince Toronto 9 out of 10 on June 09, 2013 Verified Guest Hotel Review

"Enjoyable, quiet and friendly"

Hotel review by guest is Positive
John from Wexford, PA US rated The Westin Prince Toronto 9 out of 10 on May 24, 2013 Verified Guest Hotel Review

"Very nice hotel with friendly employees."
"I recently had a enjoyable stay at this hotel. The hotel met all of my expectations for a Westin."
Hotel review by guest is Negative
Verified Guest from Kobenhavn V, DK rated The Westin Prince Toronto on August 17, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated The Westin Prince Toronto 10 out of 10 on April 05, 2010 Verified Guest Hotel Review

"A must go place!"

Show older reviews
Hotel review by guest is Positive
Gabriel from Rome, IT rated The Westin Prince Toronto 10 out of 10 on August 18, 2006 Verified Guest Hotel Review

"There should be more clarity on available services. For example, I was not sure if the daily room rate included breakfast or not. Also, there was a brand new bath robe in the bathroom but there was no shred of information to indicate whether it is to be used just like towels or was on sale (as they do in some other hotels)."
Hotel review by guest is Positive
Verified Guest from Brooklyn, NY US rated The Westin Prince Toronto 8 out of 10 on August 14, 2006 Verified Guest Hotel Review

"If you have a vehicle this hotel is a great alternative to downtime hotels otherwise if you are a tourist you are really just out in the suburbs of Toronto."
Hotel review by guest is Positive
Kerry from St. Charles, MO US rated The Westin Prince Toronto 8 out of 10 on June 21, 2006 Verified Guest Hotel Review

"One way to make this hotel more attractive to business travelers is to provide complimentary Internet Access. There are many low end hotels that do this (even if it is not wirless) and it is very much appreciated by those of us who work at night as well."
Hotel review by guest is Positive
Elizabeth from Calgary, AB CA rated The Westin Prince Toronto 8 out of 10 on June 18, 2006 Verified Guest Hotel Review
Hotel review by guest is Positive
Victor and collen from Hanmer, ON CA rated The Westin Prince Toronto 8 out of 10 on March 27, 2006 Verified Guest Hotel Review

"The Hotel was very clean and modern. I was impressed with the fridge in the room to store food items. I would definetly recommend this hotel to any one looking to do buisness in Toronto."
Hotel review by guest is Positive
Verified Guest from Orlando, FL US rated The Westin Prince Toronto 8 out of 10 on November 04, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Dublin, IE rated The Westin Prince Toronto 8 out of 10 on September 18, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Kevin from Gorham, ME US rated The Westin Prince Toronto 8 out of 10 on September 15, 2005 Verified Guest Hotel Review

"Only negaive I had was the care of hosuekeeping of our rooms. Beds not totally made, not a total clean up each day. Basically fine but could have had some improvement. Thank you. Kevin McBride"
Hotel review by guest is Positive
Alla from South Euclid, OH US rated The Westin Prince Toronto 10 out of 10 on July 31, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Ashley from Trenton, ON CA rated The Westin Prince Toronto 9 out of 10 on July 23, 2005 Verified Guest Hotel Review
Hotel review by guest is Negative
Beverly from Buffalo, NY US rated The Westin Prince Toronto 3 out of 10 on July 20, 2005 Verified Guest Hotel Review

"for a westin hotel, it was old and dirty. The bed was wonderful and the shower, and they charged the guests to park."
Hotel review by guest is Negative
Kim from Buffalo, NY US rated The Westin Prince Toronto 3 out of 10 on July 20, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Dionanda from Flint, MI US rated The Westin Prince Toronto 9 out of 10 on July 17, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Candace from Belleville, ON CA rated The Westin Prince Toronto 10 out of 10 on July 02, 2005 Verified Guest Hotel Review

"I was very impressed with the Westin Hotel, and beleive me when I say I have stayed in a lot of them. I got a great deal on a room online. The staff was very friendly and courteous. I really felt like I was somewhere in Japan even though I was in Toronto. The beds and room very first class. I would definitely stay here again! Thank you."
Hotel review by guest is Positive
Jesus manuel from Madrid, ES rated The Westin Prince Toronto 9 out of 10 on October 02, 2004 Verified Guest Hotel Review

"Nice place to stay if you want some luxuries at a reasonable rate."
Hotel review by guest is Positive
Jesus manuel from Madrid, ES rated The Westin Prince Toronto 9 out of 10 on September 23, 2004 Verified Guest Hotel Review

"Great place to stay if you want some luxuries for a reasonable amount of money."
Hotel review by guest is Positive
Lawrence from Milwaukee, WI US rated The Westin Prince Toronto 9 out of 10 on June 19, 2004 Verified Guest Hotel Review
Hotel review by guest is Positive
Oanh from Annandale, VA US rated The Westin Prince Toronto 9 out of 10 on January 10, 2004 Verified Guest Hotel Review


Amenities

  • Business Center
  • Room Service
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Concierge
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • News Stand
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Casino
  • Shops
  • Garden
  • Playground
  • Photocopier
  • Jacuzzi
  • Steam Bath
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Outdoor heated pool
  • Games Available
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Ice Machine
  • Vending Machines
  • Express Check-In/Check-Out
  • Shoe Shine
  • Self Laundry

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