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Highly praised downtown Toronto boutique hotel with luxurious rooms, spa & free breakfast
- Free amenities: Wi-Fi, continental breakfast, all-day coffee, bottled water, local calls, newspapers
- Guests raved over the Hästens handmade beds in their rooms, the soaker tubs with bath salts and other attention to detail
- Location was handy to transit, shopping and restaurants
- Guests often found the staff very helpful and friendly
- George Restaurant was nothing short of amazing for numerous guests
- Many thought the hotel was worth every penny spent
- Wi-Fi rated excellent in online surveys
- Some found the parking lot across the street expensive, about $30 per day
- A few recent guests found the free breakfast lacking
- Some guests noticed homeless people in the area
Updated Apr 5, 2016
This well loved hotel offers a unique room and setting with high quality amenities, world-class dining and friendly spa services near the city centre.more
The hotel offers 4 smoke-free and pet-free rooms. All rooms include free Wi-Fi, free local calls, free bottled water, a flat screen TV with premium cable (AppleTV for Netflix with iPad remote), a DVD player, a safe, an iPod dock, a table with 2 chairs, a seating area, an iron and ironing board, a soaker tub, a heated bathroom floor, a hair dryer, bathrobes, slippers, climate control and a balcony. Rooms are all furnished with 1 king Hästens handmade bed.
Public parking is available for about $30 per day in a surface lot across the street.
A free continental breakfast is available in the guest room daily. There is also an honour bar and Nespresso machine outside of the room which guests can access freely.
George Restaurant offers fine dining and is open for lunch on weekdays, and dinner along with lounge service Tuesdays to Saturdays. The member's lounge offers lunch, afternoon tea, cocktails, wine, liquors and light dinner. Room service is available.
Women's-only amenities include a fitness club with ozonated pool, a hot tub, a sauna, a gym, and a day spa. Other hotel amenities include in-room massage services, a concierge, a terrace, a business centre, a library, a 24-hour front desk, safety deposit boxes, an elevator, free newspapers, and meeting space.
The nearest subway stop is on Queen at Yonge, a 4-minute walk away and guests can access the street car just outside the hotel. Eaton Centre and Ryerson University are both a 6-minute walk away and the St. Lawrence Market is a 9-minute walk away. Roy Thompson Hall and Royal Alexandra Theatre are a 20-minute walk or 11 minutes by bus. Toronto Pearson International Airport (YYZ) is 21 minutes by car without traffic or 50 minutes by public transit. (All travel times: Google Maps)
Confirmed with the concierge on April 4, 2016: the hotel does not have its own parking lot, but parking is available on Queen Street for about $30 per day, the beds have Italian linens, all rooms have climate control and a DVD player, free Wi-Fi and free bottled water
This luxury boutique hotel provided a comfortable and unique experience, enjoyed by many guests.
Many guests loved the ambiance of the rooms, often describing them as quiet, elegant and spacious. With high-quality Italian bed linens and Hästens handcrafted beds, many raved over the comfort of their beds. The large marble bathrooms with Bulgari toiletries, house-made bath salts, soaker tubs, and heated bathroom floors were also a big hit. Guests loved the fresh flowers in their rooms and in the public spaces.
The location was convenient to public transit, an easy walk to Eaton Centre, St. Lawrence Market and good restaurants. Some thought it was a good place to stay on a shopping trip or while attending the theatre or a game at the Air Canada Centre.
George Restaurant was very impressive in quality and delivery and guests often posted pictures of beautifully plated delicacies served. One recent guest conveyed the sentiment of many and wrote, "As for the George restaurant, we've never had a better tasting menu anywhere in the world. A rare foodie experience I'll not forget in a hurry."
Guests who had spa services seemed very pleased with the facilities and the service.
Guests were often very pleased with the staff of the hotel, whether at the spa, at the restaurant, the concierge or in the hotel itself, although there was the odd lapse in service at times with some guests.
Wi-Fi was rated as excellent in online surveys.
Many felt the hotel was worth the money spent and many planned to return.
There were some weak points mentioned online by reviewers.
The main weakness was likely the neighbourhood, which is somewhat downmarket with homeless people.
Also there was no hotel parking. Guests often used the metered public lot across the street which some found expensive and worrisome due to the area, although there were no reports found of break-ins. Reviewers also found a parking garage nearby.
Breakfast was sometimes lacking in recent reviews, for quality and quantity.
TripAdvisor.com guest reviews ranked the hotel #19 of 138 Toronto hotels with an average rating of 5 out of 5 from 111 reviews.
Expedia.ca guest reviews rated the hotel 4.8 out of 5 from 111 reviews.
Booking.com guest reviews rated the hotel 9.2 out of 10 from 58 reviews.