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The Fairmont Royal York

The Fairmont Royal York is a 4 star hotel in Toronto, Ontario, Canada 100 Front Street West, Toronto, ON, Canada
Estimated Price
$196
CAD
Photo 1 - The Fairmont Royal York, 100 Front Street West, Toronto, ON, Canada Show All Photos
 A beautiful hotel with outstanding staff and located close to Union Station
Pros 
  • Guests often appreciated the beauty of the hotel
  • Several guests thought the staff met or exceeded service expectations
  • Many guests found the proximity to Union Station convenient
  • The hotel has five restaurants and four lounges
Cons 
  • Some guests thought that Internet should be free
  • Many guests thought that the rooms were dated
  • Guests often found parking to be expensive

Other Hotels in the Area
Strathcona Hotel Toronto (0.1 km)
Hotel Le Germain Maple Leaf Square (0.3 km)
Ritz-Carlton Toronto (0.3 km)
InterContinental Centre Hotel Toronto (0.4 km)
Victoria Hotel Toronto (0.4 km)
One King West Hotel & Residence (0.5 km)
Trump International Hotel & Tower Toronto (0.5 km)
Cosmopolitan Toronto Hotel & Spa (0.5 km)
The King Edward Hotel (0.6 km)
Novotel Toronto Centre (0.6 km)
Hilton Toronto (0.6 km)
Westin Harbour Castle (0.6 km)

This Hotel is in...
Downtown Toronto
Toronto Entertainment District
Toronto Financial District

This Hotel is Near...
Air Canada Centre (0.3 km)
CN Tower (0.6 km)
Hockey Hall of Fame (0.4 km)
Rogers Centre (0.8 km)
Toronto Island Airport (1.9 km)
Toronto Union Station (0.1 km)

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Editor's Analysis
Updated on Feb 28, 2012
Overview
The Fairmont Royal York is located on the north side of Front Street West in downtown Toronto, Ontario between Bay Street and York Street. Union Station, which offers access to Toronto's TTC subway system, the GO train and bus services and the VIA rail service, is accessible from the hotel through an underground walkway (the PATH).

Eaton Centre, the Hockey Hall of Fame, and the Air Canada Centre are also accessible via the underground PATH and they are in the nearby area. The Fairmont Royal York is also located near the Roger's Centre and the CN Tower.

The hotel features 1365 guest rooms with common amenities including air conditioning, alarm clock radio, bathrobes, cable television, hair dryers, and irons with ironing boards. High speed Internet ($13.95 per day), microwaves, and refrigerators are available in rooms as well but only at extra charge.

Suites at the hotel can have either one king bed, one queen bed, or two double beds. They range in size from 500 square feet for the Signature Suite to 2,470 square feet for the Royal Suite.

Facilities at the Fairmont Royal York include five superior restaurants and four lounges. There is also a business centre, a fitness centre, and a spa at the hotel. 

Parking is available at the property at a cost of $42 per day and there are valet service options.
The Good
Guests who stayed at this hotel were impressed with several features. Those included the look of the hotel's common areas, the staff, and the location of the property.

Guests frequently commented on the beauty of the hotel, especially the public areas. Multiple guests thought that the hotel looked amazing, that the property was nice and upscale, and that it was beautifully maintained with attention paid to detail. 

Additionally, guests commonly paid many compliments to the property's staff. Hotel patrons commonly thought that the employees were "friendly" and "helpful" people with multiple guests saying that the staff were "excellent."

Several guests also complimented the location of the property. Numerous guests said that being close to the train station (Union Station) was handy. Other guests who visited the Air Canada Centre (home of the Toronto Raptors and the Toronto Maple Leafs) found the location of the hotel convenient for attending entertainment events.

Occasionally guests also mentioned that the underground walkway attached to the hotel helped them out as it provided access to the train station and shopping without having to go outside.

A peripheral compliment for the hotel pertained to the room cleanliness and the comfort of the beds, although there were some counter opinions in regard to overall room quality.

The Bad
When guests complained about the Fairmont Royal York they usually said something negative about either the parking situation or the guest rooms. Many concerns were also expressed over the value guests received for the prices they paid in regard to several services.

Guests who were unhappy with the parking at the property usually felt that it was either too expensive at $42 per night or that the spaces were too difficult to park in. Those that used the valet service often said that the valets were busy and unable to retrieve their vehicles in a timely manner.

Several guests thought the hotel was overpriced in regard to room rates. Many of these guests described their rooms as small or "dated" and in need of improvements. Also, the fact that the room rate did not include free Internet made the received value for the price paid seem even worse to some. 

While patrons did not complain about the quality of the food in the restaurants at the hotel, some felt that dining at the property was too expensive.
Priceline.com guest ratings averaged to 8.7 points out of 10 and the hotel ranked 3rd out of 77 Toronto properties.

Hotels.com guest ratings averaged to 4.2 points out of 5 and 83% recommended the property.

Booking.com guest ratings averaged to 8.3 points out of 10 and the site had 153 reviews. 


Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.


Guest Reviews

7.7
Good

#62 out of 114
Guest Rating Explained
Rating: 7.7 / 10 Details

No. of guest reviews: 3456
Guest Recommended: Yes
Guest Ranking Explained

The Fairmont Royal York is #62 out of 114 hotels in Toronto ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Rebecca from Kitchener, ON CA rated The Fairmont Royal York 7 out of 10 on July 22, 2012 Verified Guest Hotel Review

"Great location but needs to be cleaned"
"I was really happy to be staying at the famous Royal York. The room was a great deal however quite small upon arrival. Unfortunately, the toilet in our room had not been cleaned. Gross! Best location in TO but cleanliness was disappointing."


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Hotel review by guest is Unknown
Verified Guest from Collingwood, ON CA rated The Fairmont Royal York 9 out of 10 on December 13, 2009 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Guelph, ON CA rated The Fairmont Royal York 7 out of 10 on October 25, 2009 Verified Guest Hotel Review

"Hotel was average for the cost, however watch out for to $30 charge for punlic parking for one night, on top of the hotel bill, and yes you have to pay it"

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Hotel review by guest is Positive
William from Sittingbourne, GB rated The Fairmont Royal York 9 out of 10 on August 12, 2006 Verified Guest Hotel Review

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Hotel review by guest is Positive
David g from Mitchell, ON CA rated The Fairmont Royal York 9 out of 10 on May 15, 2006 Verified Guest Hotel Review

"You get what you pay for: "the extra mile". Highly recommended for (wealthy) businessman on a day or two trip, couples high-quality getaways, special occasions..."

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Hotel review by guest is Positive
Sherry from Waterloo, ON CA rated The Fairmont Royal York 8 out of 10 on April 09, 2006 Verified Guest Hotel Review

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Hotel review by guest is Positive
Tom from Santa Monica, CA US rated The Fairmont Royal York 10 out of 10 on March 27, 2006 Verified Guest Hotel Review

"I'm coming back in nine day!"

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Hotel review by guest is Positive
Usoa from Toronto, ON CA rated The Fairmont Royal York 8 out of 10 on March 16, 2006 Verified Guest Hotel Review

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Hotel review by guest is Positive
Stephen from Belleville, ON CA rated The Fairmont Royal York 8 out of 10 on January 08, 2006 Verified Guest Hotel Review

"The Royal York is a beautiful, classic hotel with great views of the city. The staff were very friendly and helpful and although we were not the usual high quality costomer of this establishment, we were made to feel quite welcome. I am not a oversized man but the toilet was a bit too close to the sink. Also, we were a bit reluctant to try the $49 Sunday Brunch. Anyone try it and was it worth it ?"

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Hotel review by guest is Positive
Geoff from Canberra, AU rated The Fairmont Royal York 8 out of 10 on December 24, 2005 Verified Guest Hotel Review

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Hotel review by guest is Negative
Juliet from Levittown, NY US rated The Fairmont Royal York 3 out of 10 on October 16, 2005 Verified Guest Hotel Review

"FIRST OF ALL. OUR ROOM WAS SO SMALL THAT IT LOOKED LIKE A BIG WALK IN CLOSET. THERE WAS NO VIEW AT ALL. SECONDLY, OUR ROOM WAS NOT CLEANED."

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Hotel review by guest is Negative
Stanley from Wrexham, GB rated The Fairmont Royal York 4 out of 10 on September 10, 2005 Verified Guest Hotel Review

"Check-in staff at Reception (Greg) v. friendly and helpful. Room was smaller than booked (Queen-sized bed instead of King-size) yet rate was same. No mini-bar provided. No milk for coffee, and took so long to deliver some that we almost cancelled. Bathroom needs detailed attention to cleaning; muck in wastehole of bath and black mould in grout. We had travelled the day before so were glad the room was quiet at night, but less than delighted with loud conversations between cleaning staff outside the door at 8 am. We liked breakfasting at York Kitchen but found the pricing confusing. E.g. my wife only has coffee and a croissant for breakfast, yet only full Continental appears on menu. Adjustments have to be made at discretion of waiters. This seems cumbersome. Why not price by item? Express Checkout wouldn't work for me and there was a long checkout queue, although 3 staff on. Information staff very helpful. We had a better stay at your Chateau Laurier in Ottawa. The Royal York needs to lift its act a bit, although it seems to be better value than hotels a few blocks further to the north."

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Hotel review by guest is Positive
Verified Guest from Norwich, GB rated The Fairmont Royal York 10 out of 10 on September 05, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Melbourne Vic, AU rated The Fairmont Royal York 9 out of 10 on August 29, 2005 Verified Guest Hotel Review

"Late check out of 1pm was not much different to normal check out time. Business centre was closed on weekends and evenings which was a bit inconvenient. Otherwise the stay was very pleasant."

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Hotel review by guest is Positive
Marilyn from Cochrane, ON CA rated The Fairmont Royal York 9 out of 10 on August 29, 2005 Verified Guest Hotel Review

"This hotel is a great place to stay if anyone else is planning to attend the CN Anime Expo. Very close to the convention centre and late night restaurants. The staff was very friendly and helpfull."

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Hotel review by guest is Negative
Verified Guest from Grand Rapids, MI US rated The Fairmont Royal York 5 out of 10 on August 08, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Michael from Clitheroe, GB rated The Fairmont Royal York 9 out of 10 on August 01, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Michael from Brooklyn, NY US rated The Fairmont Royal York 9 out of 10 on August 01, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
John from Greentown, PA US rated The Fairmont Royal York 8 out of 10 on July 30, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Martin from Fair Lawn, NJ US rated The Fairmont Royal York 9 out of 10 on July 19, 2005 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Raleigh, NC US rated The Fairmont Royal York 9 out of 10 on July 10, 2005 Verified Guest Hotel Review

"It's time to remodeling the bedrooms."

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Hotel review by guest is Positive
Myhanh from Dorchester, MA US rated The Fairmont Royal York 10 out of 10 on May 30, 2005 Verified Guest Hotel Review

"You see a difference in customer service right away! Everyone was genuinely courteous (as compared to the pretentious courtesy). Very pleasant stay. Beautiful lobby (pianist in the evenings)."

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Hotel review by guest is Negative
Lisa from Welland, ON CA rated The Fairmont Royal York 3 out of 10 on May 22, 2005 Verified Guest Hotel Review

"not worth what you pay, everything is small, hotel is old and you can tell when you walk in. I will never stay there again, I was very disappionted."

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Hotel review by guest is Positive
Karin from Winnipeg, MB CA rated The Fairmont Royal York 8 out of 10 on January 27, 2005 Verified Guest Hotel Review

"Upon arrival I noted that there were no bathrobes in our room. I immediately asked housekeeping regarding this matter, as I planned to use the lap pool. At 1:30 p.m. She advised that they would be brought up shortly. After our dinner meeting, we arrived back at the hotel at 2:00 a.m. to find that we still had yet to have bathrobes. I asked the Front Desk about this matter, and 45 minutes later they arrived (had to stay awake for them to arrive)."

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Hotel review by guest is Positive
Kevin from Toronto, ON CA rated The Fairmont Royal York 9 out of 10 on October 02, 2004 Verified Guest Hotel Review

"I booked a good room at the Royal York and when I called to confirm, I mentioned that I would be checking in very late, as my bride and I would be returning from our wedding reception. When we did check in, we were given a major upgrade as a sort of wedding gift... you don't find customer service like that in a manual... you either have it or you don't. Excellent Hotel."

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Hotel review by guest is Positive
Robert from Swansea, GB rated The Fairmont Royal York 9 out of 10 on August 06, 2004 Verified Guest Hotel Review

"Very impressed with the building itself, decor & furnishings. The staff were very good, although I did not feel that the restaurant service was up to UK standards. I would definately stay at The Royal York again."

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Hotel review by guest is Positive
Frank from Wilton, CT US rated The Fairmont Royal York 9 out of 10 on July 24, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Laura from Hinsdale, IL US rated The Fairmont Royal York 9 out of 10 on July 24, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Dr. dan from Vancouver, BC CA rated The Fairmont Royal York 9 out of 10 on June 20, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Isle Of Man, GB rated The Fairmont Royal York 10 out of 10 on May 17, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Owen Sound, ON CA rated The Fairmont Royal York 8 out of 10 on January 30, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Christina from Kitchener, ON CA rated The Fairmont Royal York 9 out of 10 on January 25, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Verified Guest from Apo, NY US rated The Fairmont Royal York 9 out of 10 on January 05, 2004 Verified Guest Hotel Review

"Excellent location to train station. Only problem - lots of stairs to navigate with luggage."

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Hotel review by guest is Positive
Verified Guest from Toronto, ON CA rated The Fairmont Royal York 9 out of 10 on January 01, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Mark from Scarborough, ON CA rated The Fairmont Royal York 8 out of 10 on December 28, 2003 Verified Guest Hotel Review

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Hotel review by guest is Positive
Oanh from Annandale, VA US rated The Fairmont Royal York 8 out of 10 on October 21, 2003 Verified Guest Hotel Review

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Hotel Address: 100 Front Street West, Toronto, ON, Canada

Overview & Amenities


The Fairmont Royal York

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Concierge
  • Valet Parking
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Golf Course
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Mini Bar
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • CD Player
  • DVD Player
  • Laundry service
  • Spa bath / Jacuzzi
  • Shops
  • Billiards
  • Lake
  • Computer
  • Photocopier
  • Desk
  • Ticket Service
  • Facsimile
  • Ballroom
  • Exhibit Space
  • Salon
  • Jacuzzi
  • Massage
  • Spa & Wellness Centre
  • Beauty Salon
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Bathtub/Shower Combination
  • Child Pool
  • Pool Indoor
  • Cots
  • Highchairs
  • Coffee Shop/Cafeteria
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Vending Machines
  • Express Check-In/Check-Out
  • Room Service

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Other Hotels
in Ontario by Fairmont

Bayview Wildwood Resort (204.6 km)
Fairmont Chateau Laurier (564.2 km)

Nearby Cities
Vaughan (17.4 km)
Markham (19.2 km)
Mississauga (20.5 km)
Richmond Hill (22.4 km)
Brampton (24.8 km)

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