Overview
Located south of the Gardiner Expressway and 12 km south of Pearson International Airport (roughly a 12-minute drive), the Stay Inn Airport South Toronto is an economical choice for air or car travellers who require easy highway or airport access.
This hotel has 65 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, cable TV, a mini-fridge, a hair dryer, and an iron/ironing board. Standard rooms offer two queen beds, while business rooms offer one queen bed and a desk. Queen Jacuzzi rooms offer a jacuzzi and bathrobes for each guest, while king jacuzzi suites also offer a fireplace.
Hotel amenities include a business centre, free 24-hour coffee, and a meeting room. Accessible rooms are available upon request, parking is free, and pets are not permitted. A complimentary buffet breakfast is served to all guests daily, and other nearby dining options include Veroli Restaurant (roughly a 3-minute drive), and Queensway Rotisserie and Grill, which is located 4 minutes north of the hotel.
The Stay Inn is close to the following local points of interest: The Mastercard Centre for Hockey Excellence (roughly 6 minutes southeast by car), Woodbine Racetrack and Casino (about a 15-minute drive north), and Sherway Gardens Shopping Mall (5 minutes northwest). Downtown Toronto is approximately a 20-minute drive away. (All distances and travel time estimates: Google Maps)
Verified with a front desk agent: Free Wi-Fi, free parking, free breakfast, pets not permitted (call date: Nov. 11, 2012).
The GoodThe majority of reviews consulted for this analysis were positive with much praise going to the hotel's location, rooms, and staff.
Most reviewers were pleased with the hotel's location. They described it as being close to Toronto Pearson Airport, highway access, restaurants, and Sherway Gardens Shopping Centre. It was mentioned, however, that this hotel is preferable to those travelling with a vehicle as it would not be a convenient location for walking.
Many guests praised their accommodations, and described their rooms as nicely decorated, clean and quiet, with comfortable beds and pillows. Patrons also enjoyed the wall-mounted soap dispensers in the washrooms.
The staff were complimented by several lodgers. They were characterized as helpful, friendly and courteous. The hotel's customer service was described as excellent and outstanding.
The Bad
While most of the reviews consulted for this analysis were positive, there were a couple of common complaints among them which included the lack of elevator and the small breakfast room.
Some guests found the hotel's lack of elevator to be an inconvenience. The hotel is two stories high, and it was recommended that future guests leave their heavier bags in the car to avoid carrying them up the stairs. It was also mentioned that the stairs were somewhat steep.
A few reviewers found the breakfast area to be small and crowded at times, making it was difficult to find a seat. It should be mentioned, however, that most guests were very pleased with the breakfast itself, and described it as having many hot and cold items.
Booking.com guest reviews rated the hotel 8.4 out of 5 from 175 reviews.
Expedia.com guest reviews rated the hotel 4.3 out of 5 with a 91% recommendation from 32 reviews.
TripAdvisor.com guest reviews ranked the hotel #1 out of 1 Etobicoke hotels from 68 reviews.
Verified with a front desk agent: Free Wi-Fi, free parking, free breakfast, pets not permitted (call date: Nov. 11, 2012).
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Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
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