The Soho Metropolitan hotel is located on the north side of Wellington Street, between Spadina Avenue and Blue Jays way near the Rogers Centre in Toronto, Ontario. Travelers headed to this hotel should not confuse the property with The Metropolitan Hotel on Chestnut Street, a hotel about 1.7km north of the Soho Metropolitan.
Facilities at the hotel include a swimming pool, a health and fitness centre with a personal trainer, a steam room, an on-site restaurant, and parking ($30 per day). The hotel is 100% non-smoking and it offers 24-hour room service, a business centre, meeting rooms, a free Sedan service for nearby business meetings (7:30am to 9:30am Monday to Friday) and banquet rooms.
The hotel is in a 15-storey building however only the first three floors are a part of the hotel with the higher floors containing privately owned condominiums.
There are 72 rooms and 18 suites at the non-pet friendly hotel and common amenities include Internet access ($8/day), safes that can store laptops, minibars, free newspapers, heated bathroom floors, 27" plasma televisions, desks, irons, and air conditioning. The $8 per day Internet fee (may be called a facility fee) also gives guests access to both the hotel's 18m pool and the health and fitness centre (exercise equipment, sauna, and whirlpool). Additionally the fee allows guests to make local calls for no extra charge.
The hotel is just 700m from the Rogers Centre, Union Station is about 1.1km away, and Eaton Centre is just 1.8km north of the hotel (distances - Google Maps).
Check in time is at 3pm while check out time is at noon.
Verified with a Front Desk Agent: hotel is first three floors, above that are private condos, and in-room Internet costs $8.00 per night but also includes free local calls, use of the health of fitness room (call date: April 20th, 2012).
Guests who stayed at the Soho Metropolitan hotel typically liked the property and the highly rated hotel received a lot of compliments that covered a broad spectrum.
Several guests who stayed at this property were impressed with the hotel's "amazing" location. These guests often mentioned that there were restaurants and entertainment options near the hotel. Those options included venues in the Theatre District as well as the Rogers Centre.
Numerous guests who stayed at this hotel thought highly of the staff. Guests thought that the hotel was "very service oriented" and many guests described the customer service as "excellent," "amazing," or even "great."
Many guests felt that the hotel had an aesthetic appeal and multiple guests called the property "beautiful." The design also impressed some guests who thought that the hotel was "modern."
In regard to the guest rooms, there was some mixed reviews especially in regard to room size. However most guests who commented on the topic felt as though their rooms were spacious. Additionally many guests thought that the beds were comfortable. Numerous guests also said their rooms were clean or even "spotless" and the heated floors in the bathrooms impressed multiple patrons.
This hotel was quite highly rated and most of the negative reviews were quite dated. In researching this hotel it seemed that most of the negative reviews were actually made back in 2005 or 2006 and any insight they once had could now be questioned. However some recent complaints touched upon some possible weak points of the hotel's.
A couple guests thought that their rooms were small against a larger contingent who thought they were spacious. Some guests were disturbed by noise in their rooms and they blamed the nearby elevators. Lastly, some guests were disappointed with the room service either for poor food quality or because they thought it was overpriced.
Booking.com guest ratings averaged to 9.1 points out of 10 and the site had 73 reviews.
Expedia.ca guest ratings averaged to 4.6 points out of 5 and the site had 61 reviews.
Hotels.com guest ratings averaged to 4.7 points out of 5 and the site had 41 reviews.
Priceline.com guest ratings averaged to 8.5 points out of 10 and the site had 5 reviews.
Front Desk Agent: hotel is first three floors, above that are private condos, and in-room Internet accrues a $8 daily fee.