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Highly praised luxury boutique hotel in downtown Toronto with indoor pool and gourmet dining

Pros
  • Free amenities: local shuttle service, pet stays
  • Rooms were well appointed with comfy beds and gorgeous bathrooms
  • Wi-Fi rated excellent by guest reviewers
  • Staff were well liked, accommodating and professional
  • Guests enjoyed dining on site
  • Location was in walking distance of main attractions, restaurants, a park and public transit
Cons
  • Mandatory daily $9.90 + tax facility fee charged to non iPreferred members includes Wi-Fi, local calls, gym and pool use
  • Self-parking is $35 and valet parking is $40 per night
  • A few guests complained of noise disturbance originating from outside and also inside the hotel
  • Some rooms felt a little small and lacked views according to guests
Editor's Analysis
Updated Jun 8, 2016
Overview
This classy hotel caters to the sophisticated luxury traveller offering contemporary design, high-end amenities, gourmet dining and personalized service.

The smoke-free hotel offers 92 guest rooms on the first 3 floors of a 15-storey building, with the higher floors containing privately-owned condominiums, a 3-storey penthouse suite and common amenities such as a pool and fitness area. 

All rooms include a 42" flat screen TV with cable and in-room movies, a Keurig coffeemaker, a mini-bar, a desk, a laptop safe, an iron and ironing board, an 80 sq. ft. dressing room with custom closets, a marble bathroom with heated floors, a multi-head shower, bathrobes, a hair dryer, motorized drapes, bedside controlled lights and climate control. Rooms are furnished with 1 king or 1 queen bed. Room extras include a sofabed, a separate bedroom, a living room, a soaker tub and a private bar.

The hotel also offers a luxury penthouse suite with private glass elevator, 2 bedrooms, 2 living rooms, a 65" cinema, multiple fireplaces, a catering kitchen, a professional kitchen, a dining room, aromatherapy tub, and large rooftop patio with jacuzzi and built-in grill.

Valet parking is $40 for overnight and self-parking is $35 per night. A free luxury sedan service for nearby business meetings (7 am to 9 am Monday to Friday) is available to guests. Pets are welcome at no extra charge.

A mandatory, daily facility fee of $9.90 plus tax is charged to non-iPreferred members for the use of Wi-Fi, local calls, gym and pool. Guests can apply for a free membership at check-in or online.

Dining options at the hotel include Senses Cafe, Luckee Restaurant & Bar which offers gourmet Asian dining with celebrity chef Susur Lee, and Walburgers Sports Bar. The hotel provides 24-hour room service.

Hotel amenities include an 18-metre indoor lap pool, a health and fitness centre with a personal trainer, a sauna, a hot tub and steam rooms, Les Clefs d'Or Concierge, a fully-staffed state-of-the-art business centre, elevators, free newspapers and meeting rooms. 

Rogers Centre and the TIFF Bell Lightbox are both a 4-minute walk from the hotel. Royal Alexandra Theatre is a 7-minute walk away. The CN Tower and Ripley's Aquarium are about a 10-minute walk and Union Station can be reached in 13 minutes on foot. Eaton Centre offers mall shopping and restaurants a 25-minute walk from the hotel. Toronto Pearson International Airport (YYZ) is a 20-minute drive without traffic or a 43 minutes by UP Express. (All travel times: Google Maps)

Confirmed with the front desk on May 30, 2016: facility fee, parking charges, pets can stay for free 
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The Good
This hotel was very well liked by guests.

Guests were often impressed with the very clean rooms. They enjoyed the layout of the rooms, comfortable beds with high-quality bed linens, beautifully appointed bathrooms with heated floors, a good in-room movie selection and walk-in closets.

The location was very well liked. Some thought it was perfect, on a quieter street, but in walking distance of city restaurants, nightlife, shopping and the Rogers Centre, CN Tower and Ripley's Aquarium.

The well-trained staff were enjoyed by guests. They were described as responsive to guests' requests, accommodating, professional, friendly and helpful. Housekeeping staff showed great attention to detail and guests commented on how the turn-down service added to their stay.

Guests found the gym well equipped with the staff making it a great environment.

The restaurant and bar were enjoyed for dining and having drinks with friends. Guests described Luckee as very good or amazing with excellent chicken starters, pot stickers and sweet and sour chicken and mentioned enjoying breakfast at Senses.
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The Bad
There were a few nitpicks found online in recent reviews.

Recent critiques included: wish there were real mugs for coffee in the room (instead of paper cups), room service a bit lacking, wallpaper was bubbling, duvet is too big/hot, bathroom fan could not turn off, no free parking, unappealing view from room, mini-fridge did not work, breakfast was expensive and awful.

A few guests mentioned hearing noise disturbances from the hallway and from garbage trucks outside early in the morning.

Guests said that rooms with patios felt more cramped as they are more compartmentalized, and one guest said their room had no sitting area. Some rooms faced another building.

Some guests found the gym small and occasionally guests did not like sharing it with the residents.
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Show Sources
Sources
Booking.com guest ratings averaged to 9.4 points out of 10 and the site had 194 reviews.

Expedia.ca guest ratings averaged to 4.7 points out of 5 and the site had 585 reviews.

TripAdvisor.com guest ratings averaged to 4.5 points out of 5 and the site had 551 reviews.




Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
Guest Reviews
9.3
Excellent
#
10 / out of 138
hotels in Toronto

Rated 9.3/10 based on 1767 reviews

Ranked #10 out of 138 hotels in Toronto

1767
Map Marker SoHo Metropolitan
318 Wellington Street West, Toronto, ON