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SoHo Metropolitan

9.3 | Excellent | #12 out of 134 hotels in Toronto
MAP

Highly praised luxury boutique hotel in downtown Toronto with indoor pool and gourmet dining

Pros
  • Free amenities: local shuttle service, pet stays
  • Rooms were well appointed with comfy beds and gorgeous bathrooms
  • Location was in walking distance of main attractions, restaurants, a park and public transit
  • Wi-Fi rated excellent by guest reviewers
  • Staff were well liked, accommodating and professional
  • Guests enjoyed dining on site
Cons
  • Self-parking is $35 and valet parking is $40 per night
  • Mandatory daily $11.90 + tax facility fee charged to non iPreferred members includes Wi-Fi, local calls, gym and pool use
  • A few guests complained of noise disturbance originating from outside and also inside the hotel
  • Some rooms felt a little small and lacked views according to guests
Editor's Review
Updated Jun 5, 2017
Overview
This hotel is located in downtown Toronto near to restaurants, groceries, transit and a 4-minute walk from Rogers Centre and the TIFF Bell Lightbox.

The smoke-free hotel offers 92 guest rooms on the first 3 floors of a 15-storey condo building, along with a 3-storey penthouse suite, all with elevator access.

All guest rooms include a 42" flat screen TV with cable and in-room movies, a Keurig coffeemaker, a mini-bar, a desk, a laptop safe, an iron and ironing board, an 80 sq. ft. dressing room with custom closets, a marble bathroom with heated floors, a multi-head shower, bathrobes, a hair dryer, motorized drapes, bedside controlled lights and climate control. 

Some guest rooms include a sofabed, a separate bedroom, a living room, a soaker tub and a private bar.

Rooms are furnished with 1 king or 1 queen bed

The hotel also offers a luxury penthouse suite with private glass elevator, 2 bedrooms, 2 living rooms, a 65" cinema, multiple fireplaces, a catering kitchen, a professional kitchen, a dining room, aromatherapy tub, and large rooftop patio with hot tub and built-in grill.

Valet parking is $40 for overnight and self-parking is $35 per night in an underground lot. Clearance is 6'4".

A free luxury sedan service for nearby business meetings (7 am to 9 am Monday to Friday) is available to guests. 

Pets are welcome at no extra charge.

A mandatory, daily facility fee of $11.90 plus tax is charged to non-iPreferred members for the use of Wi-Fi, local calls, gym and pool. Guests can apply for a free membership at check-in or online.

Restaurants on site: 
Senses Cafe is open daily for breakfast, lunch and afternoon desserts and coffee and tea.
Luckee Restaurant & Bar offers gourmet Asian dining with celebrity chef Susur Lee.
Walburgers Sports Bar offers casual dining and sports viewing.
Room service is available 24 hours.

Hotel amenities include an 18-metre indoor lap pool, a health and fitness centre with a personal trainer, a sauna, a hot tub and steam rooms, Les Clefs d'Or Concierge, a fully-staffed state-of-the-art business centre, free newspapers and meeting rooms. 

What’s nearby?  Royal Alexandra Theatre is a 7-minute walk away. The CN Tower and Ripley's Aquarium are about a 10-minute walk and Union Station can be reached in 13 minutes on foot. Eaton Centre offers mall shopping and restaurants a 25-minute walk from the hotel. Toronto Pearson International Airport (YYZ) is a 20-minute drive without traffic or a 43 minutes by UP Express. (All travel times: Google Maps)

Confirmed by hotel June 5, 2017: facility fee, parking charges, clearance, pets can stay for free 
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The Good
This hotel was very well liked by guests.

Guests were often impressed with the very clean rooms. They enjoyed the layout of the rooms, comfortable beds with high-quality bed linens, beautifully appointed bathrooms with heated floors, a good in-room movie selection and walk-in closets.

The location was very well liked. Some thought it was perfect, on a quieter street, but in walking distance of city restaurants, nightlife, shopping and the Rogers Centre, CN Tower and Ripley's Aquarium.

The well-trained staff were enjoyed by guests. They were described as responsive to guests' requests, accommodating, professional, friendly and helpful. Housekeeping staff showed great attention to detail and guests commented on how the turn-down service added to their stay.

Guests found the gym well equipped with the staff making it a great environment.

The restaurant and bar were enjoyed for dining and having drinks with friends. Guests described Luckee as very good or amazing with excellent chicken starters, pot stickers and sweet and sour chicken and mentioned enjoying breakfast at Senses.
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The Bad
There were a few nitpicks found online in recent reviews.

Recent critiques included: wish there were real mugs for coffee in the room (instead of paper cups), room service a bit lacking, wallpaper was bubbling, duvet is too big/hot, bathroom fan could not turn off, no free parking, unappealing view from room, mini-fridge did not work, breakfast was expensive and awful.

A few guests mentioned hearing noise disturbances from the hallway and from garbage trucks outside early in the morning.

Guests said that rooms with patios felt more cramped as they are more compartmentalized, and one guest said their room had no sitting area. Some rooms faced another building.

Some guests found the gym small and occasionally guests did not like sharing it with the residents.
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Show Sources
Sources
Booking.com guest ratings averaged to 9.4 points out of 10 and the site had 194 reviews.

Expedia.ca guest ratings averaged to 4.7 points out of 5 and the site had 585 reviews.

TripAdvisor.com guest ratings averaged to 4.5 points out of 5 and the site had 551 reviews.




Guest Reviews
Rated by Guests
9.3 / out of 10
"Excellent"
Ranked by Guests
#
12 / out of 134
hotels in Toronto

The average guest rating for SoHo Metropolitan is 9.3 out of 10 based on 2413 reviews from past guests. This average guest rating ranks SoHo Metropolitan at #12 out of 134 hotels in Toronto.

2413
Map Marker SoHo Metropolitan
318 Wellington Street West, Toronto, ON