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Sheraton Toronto Airport Hotel & Conference Centre

Sheraton Toronto Airport Hotel & Conference Centre is a 4 star hotel in Toronto, Ontario, Canada 801 Dixon Road, Toronto, ON, Canada
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Guest Reviews
Booking Information

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Other Hotels
in Toronto by Sheraton
Four Points Toronto Lakeshore (17.9 km)
Sheraton Centre Toronto Hotel (26.9 km)

Convenient to airport with free 24-hr airport shuttle, well-liked meals, staff and rooms

  • Free Wi-Fi, free airport shuttle
  • Several guests who stayed at this property liked the hotel's close proximity to YYZ
  • Many guests enjoyed their spacious and clean rooms
  • Many guests thought the staff gave exceptional service
  • Some guests gave rave reviews about meals enjoyed on site
  • A few guests said their beds were comfortable
  • A few guests complained about airplane noise
  • A couple of guests complained about having to pay extra for parking

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Editor's Analysis
Updated on Jul 1, 2014
The Sheraton Airport Hotel and Conference Centre (used to be the Renaissance Toronto Airport) is located on the south side of Dixon Road and west of Skyway Avenue in Toronto, Ontario.

The eight-storey hotel has 249 guest rooms and common amenities include air conditioning, climate control, irons, ironing boards, room service (6am to 10:30pm), bathrobes, hairdryers, 37" LCD flat screen televisions with cable channels, and desks. The hotel supplies free Wi-Fi and offers a more advanced Internet for $12.99 for 24 hours  and local calls cost $1.18 for calls that are less than 20 minutes.

Facilities at the 100% non-smoking hotel include a 24-hour fitness centre with cardiovascular and workout equipment, an indoor heated pool, a hot tub, a restaurant specializing in Mediterranean food, and on-site lounge, Starbucks coffee bar and a gift shop. The hotel also has a business centre, 26,000 square feet of meeting space, parking ($15/night), and a 24-hour complimentary shuttle that runs every 30 minutes to and from the Toronto Pearson International Airport (YYZ).

Guests will find dining choices nearby. The Keg is 10 minutes away on foot or a 2-minute drive, and Boston Pizza and Jack Astor's are under 5 minutes' walking distance from the hotel The Royal Woodbine Golf Course can be accessed in about 2 minutes from the hotel, and the Pearson International Airport is about a 5-minute drive from the hotel.  (All walking and driving times: Google Maps).

Verified with a Front Desk Agent on July 1, 2014:  parking is $15 per night plus tax, in-room Wi-Fi is free or a more advanced Internet is available for $12.99 plus tax for 24 hours,  and local calls cost $1.18 each under 20 minutes.
The Good
Many guests that stayed at this hotel were very satisfied with the property and highly recommended it. The hotel's location, the staff, and the property all received a fair number of compliments.

Many guests appreciated being close to the Toronto Pearson International Airport. Some of these guests indicated that they were happy that the hotel provided a free shuttle service. One guest remarked that the hotel was "exceptionally convenient to the airport" and another guest said the shuttle service was fast and reliable.

The staff were a highlight of this hotel and seen as very friendly, caring and efficient to many guests. One reviewer, who stays weekly, claims that they are the friendliest he's ever encountered in a hotel. Another guest was pleased that the staff were very accommodating when he asked for a late check out. Others described instances of appreciated, prompt service the staff provided.

Many guests enjoyed their rooms and described them as clean, quiet and comfortable. Several guests highlighted the comfort of their beds. Many guests said the hotel was quiet and one guest explained, "although in the direct path of one of the runways at Pearson Airport, the hotel was well insulated from external sounds."

Several guests raved about the "first-rate"  chef-made meals and breakfast buffets, with one guest highlighting the omelets and he said the price was well worth it. Another guest said the hotel had an excellent bar and restaurant, and another said the the meals for his workshops exceeded his expectations.

Some guests appreciated the facilities that the hotel offered, including the spacious lobby, well-liked exercise room and the pool.

The Bad
Several reviewers gave negative feedback in the reviews sourced for this editorial, and many of the complaints seemed to surround isolated experiences and were not the usual experience of reviewing guests.

Although most guests did not mention noise, and a few said the hotel was quiet, a few other guests hinted that the hotel was subject to airplane noise due to planes flying overhead, about to land at the airport.

A couple guests complained about extra parking charges at the hotel. guest ratings averaged to 3.8 points out of 5 and 85% of guests recommended the property. guest scores were 4 out of 5 points from 437 reviews with an 83% recommendation rate.

Verified with a Front Desk Agent on July 1, 2014: parking is $15 per night plus tax, in-room Wi-Fi is free or a more advanced Internet is available for $12.99 plus tax for 24 hours, and local calls cost $1.18 each under 20 minutes.

Editor's Analysis by Shane L.
Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.

Guest Reviews
Very Good
Guest Rating Explained
Rating: 8.1 / 10 Details

No. of guest reviews: 551
Guest Recommended: Yes
Guest Ranking Explained

Sheraton Toronto Airport Hotel & Conference Centre is #49 out of 141 hotels in Toronto ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Maxym from Chicago, IL US rated Sheraton Toronto Airport Hotel & Conference Centre 8 out of 10 on September 06, 2010 Verified Guest Hotel Review

"Restaurant in the lobby is very good. Free internet connected desktops and wifi in the lobby. Our room only had cable connection so couldn't put my smartfone on wifi in room. Didn't comp parking, so had to pay $15/day to park my car."
Hotel review by guest is Positive
Ari from Brooklyn, NY US rated Sheraton Toronto Airport Hotel & Conference Centre 10 out of 10 on August 16, 2010 Verified Guest Hotel Review

"Thank you, Sheraton!"
"That was my first trip to Toronto. Now I decided that I will visit Toronto at least once a year. I will always stay in Sheraton airport hotel. Staff was fantastic, bar & buffet was great, pool was clean and refreshing, room was very good, Internet service was free... I did not want to leave! Thank you so much!"
Show older reviews
Hotel review by guest is Positive
Larry from Peterborough, ON CA rated Sheraton Toronto Airport Hotel & Conference Centre 8 out of 10 on July 22, 2006 Verified Guest Hotel Review

"It was most convenient to be able to leave my vehicle while I was in Mexico and to return to find it in good condition and safe. Thanks for that."
Hotel review by guest is Positive
Verified Guest from Azilda, ON CA rated Sheraton Toronto Airport Hotel & Conference Centre 10 out of 10 on October 23, 2005 Verified Guest Hotel Review

"We have a small dog and there were no problems with her staying with us and there were no extra charges. We used the "Stay here Fly there" service and parked our vehicle at the hotel for 15 days at no cost."
Hotel review by guest is Positive
Robert from Simco, ON CA rated Sheraton Toronto Airport Hotel & Conference Centre 9 out of 10 on September 18, 2005 Verified Guest Hotel Review

"My wife and I stayed at the former Hotel many times, The new Hotel has been finished very nicely and decorated very well,making it a nice place to stay..will be back..."


  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Concierge
  • Valet Parking
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • News Stand
  • ATM / Cash Machine
  • Cable / Satellite TV
  • Secretarial Service
  • In Room Movies
  • Connecting Rooms
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Shops
  • Golf Course (nearby)
  • Billiards
  • Photocopier
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Grab bars in bathroom
  • Pool Indoor
  • Picnic Area/Tables
  • Luggage Storage
  • Shops in Hotel
  • Souvenirs/Gift Shop
  • Ice Machine
  • Vending Machines
  • Express Check-In/Check-Out
  • Self Laundry

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Very Good

#49 out of 141 hotels in Toronto city based on 551 guest reviews

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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