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Guest Reviews
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8.7
Very Good
#2 out of 72
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Guest Rating Explained
Rating: 8.7 / 10
| Hotel Rating Breakdown |
| Amenities: |
8.9 |
| Cleanliness: |
8.9 |
| Location: |
6.5 |
| Comfort: |
8.9 |
| Service: |
7.8 |
| Value: |
8.2 |
Details
No. of guest ratings: 22
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #2 out of 72 hotels in Toronto ranked by guests.
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Sunirmal from Abergavenny, GB stayed on August 08, 2006
"Only reservation for me in recommending this hotel to someone else will be the difficulty in getting downtown from the hotel (if you don't come by car to the hotel). Not made clear in the information given.
I will suggest morning and evening shuttle service from the hotel to the town.
Otherwise excellent."
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Howard from Saskatoon, SK CA stayed on July 18, 2006
"Not impressed that you have to pay $20.00 to park you car. The high speed Internet cost $20.00 when most Hotels offer free internet. You can have a month of internet for the same price. So if your staying and need these things it will cost $40.00 more. There are better hotels for the same or less cost"
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Chantal from Barrie, ON CA stayed on July 10, 2006
"The room was fantastic - clean and comfortable but the staff were not overly friendly or helpful. The man that checked me in was wonderful - incredibly friendly and went the extra mile - other staff were not very friendly at all - almost seemed perterbed to have to answer questions."
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Martin from Glasgow, WY stayed on October 14, 2005
"fantastic hotel, very comfortable, beds amazing and the pool great after a long flight. We will definately use your hotels again!"
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Anonymous guest from Cumbria, GB stayed on June 27, 2005
"Hotel was well appointed, excellent food, pleasant staff. The only thing I was disappointed with was the price of drinks from the bar. Very expensive and totally unacceptable in a country that is renowned for its value for money. Even by U.K. standards these were greatly overpriced."
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Marilyn from Fort Mcmurray, AB CA stayed on April 24, 2005
"The staff that I encountered during my stay were extremely helpful, polite, and went out of their way to make my time at the Sheraton exceptional."
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Anonymous guest from Bobcaygeon, ON CA stayed on December 27, 2004
"The hotel was absolutely wonderful. Surprisingly quiet. Good food. Great staff. Excellent clean rooms. Great place to stay if one was flying out the next day, or on arrival. There is a monorail in process which should eventually connect the hotel to the downtown area of Toronto. This should eliminate the problem of it being isolated from attractions, business district, and shopping."
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Anonymous guest from Enfield, GB stayed on August 25, 2004
"A hotel in a specific location (ie the airport), ideal if you have a 6.30am flight as I did. Its proximity to anything else is therefore irrelevent."
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Elaine from Saskatoon, SK CA stayed on February 14, 2004
"Loved the king-size bed. The pillows were the best in any hotel we've stayed in and that's important for us for a good night's sleep."
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Wayne from Moose Jaw, SK CA stayed on January 24, 2004
"Your Beds are wonderful..the best sleep we had for a month (since leaving home). Your check in desk clerks were very helpful, friendly and professional. Your proximity to Terminal 3 in Toronto is excellent. All of YOUR HOTEL STAFF were very helpful and friendly (including your cleaning staff). NOW..THE RESTAURANT is probably the WORST I've had (at least among the bottom 5) ever! The prices are extremely high. The service (at least for the two of us) was non existant. We had the so-called "Oriental Buffet". We did have a waiter ONCE...to give us our BILL. (I even had to ask someone filling the Buffet..which was partially empty most of the time..for water.) To top this off I had terrible cramps and "all that go with it" BEFORE I LEFT TORONTO all thru the night. The only two things that I ate that my husband did not were a Kiwi Clam (mussel) and some white ball things that I'm not sure what they were. We have owned 2 restaurants for thirty one years so, needless to say, I was extremely dissapointed. After taking 2 Immodium I was able to fly to Central America..Guatemala and Honduras..where we ate in 26 different restaurants in 29 days and all were excellent and no Immodium needed. The only problem I had was in CANADA before leaving home..strange isn't it!!! Gladys P."
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Beverly from Duncan, BC CA stayed on January 10, 2004
"Although right at the airport, it was amazingly quiet. I never heard one airplane throughout the night.
It is incredibly convenient to terminal 3. Just drag your bag across to the hotel. Terrific , especially at night, when one is tired and does want to wait for a shuttle, or trip into the city.
I highly recommend it for a one night stay."
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Overview & Amenities
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The Sheraton Gateway Hotel in located directly in Toronto Pearson International Airport - connected to Terminal 3 by a climate-controlled walkway - and offers 474 guest rooms including 7 suites. A complimentary shuttle to Terminals 1 and 2 is available. Sheraton guests can enjoy fine dining at Mahogany Grill, all-day dining at Cafe Suisse, and cocktails and lighter fare in the lobby lounge. The hotel has totally renovated guestrooms, wireless Internet access, indoor pool and 24-hour fitness centre, in-room dining and limitless parking. New airport monitors are integrated with Pearson International Airport for the most up-to-date flight information and new express kiosks for faster check in and check out. Guests will also enjoy having convenient access to five car-rental agencies located in the hotel parking garage.
Guest rooms include telephones with data ports, a coffee maker, an in-room mini bar, complimentary morning newspaper, cable or satellite television and a small work desk.
Policies
Guarantee:
Cancel:
Check-In: 1500
Check-Out: 1200
Services Description
On-site facilities -
general facilities -
ballroom barber/beauty shop
dataport elevators
executive/club floors handicap facilities
ice/vending machines indoor pool
lounge meeting room
non-smoking rooms restaurant
wheelchair accessible elevators
whirlpool
chargeable facilities -
business center
fitness center
health club
parking facilities -
disabled parking 24 hours 28.00 cad for overnight
guest
garage parking 24 hours 28.00 cad for overnight guest
public area facilities -
high speed internet access 14.95 cad per 24 hours
wireless data connection 5.00 cad in public areas
additional onsite facilities -
- internet - wireless high speed internet access is
available in the lobby..Restaurant and lounge for
5.00cad per every 15 minutes..Hotel features starwood
turbonet high speed internet access in all guest and
meeting rooms on a pay per use basis. this service
provides guests with laptop internet access at speeds
up to 50 times faster than dial up and extensive vpn
compatibility. to use this service guests will need a
laptop with an ethernet card. - parking - 28.00cad/nite
for registerd hotel guest..Long term package offered by
the hotel for 140.00cad for up to 14 days
parking-without in/out priveleges. reservation not
required..Please bring parking ticket with license
plate number for validation...Must show valid airline
ticket upon arrival to get this special parking
package. there is direct hotel access from p2 and p5
levels.
off-site facilities -
general facilities -
golf course
meeting and convention facilities -
total nbr of meeting rooms - 22
capacity of largest meeting room - 300
capacity of smallest meeting room - 16
meeting and convention facility text -
high speed internet access available.
.
Attraction Info
Dining Info
Recreation Info
On-site recreations -
onsite recreational activities -
- health club - 24 hours daily. fully equipped exercise
room with complete nautaulis
equipment/stairmaster/universal
weights/treadmill/rowing machine/lifecycle. male and
female wet-dry sauna/steam rooms/lockers and showers.
massage therapy available on request. day passes
available. - pool - 24 hours daily. indoor heated pool
with whirlpool. spa treatment - vaccaros spa -
0900-1800 daily-facials and manicure spa packages
available. our hotel is the only one in the airport
area that offers a full spa menu. along with full and
half-day packages..Visitors can request body
treatment..Massage therapy..Hair styling and facial
treatments.
off-site recreations -
offsite recreational activities -
- golf - royal woodbine golf club..1 mile/lionhead golf
and country club..2 miles.
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Room Type Descriptions
Roh -
max occupancy - 4
max nbr of rollaways - 1
room description -
the sheraton sweet sleeper bed - a whole new level of
comfort. the sweet sleeper bed is a custom-designed
plush top mattress set..A cozy fleece blanket..A plump
duvet and five cushy pillows. see for yourself..Sink
into the cozy comfort of the sheraton sweet sleeper
bed. club level services will include - full length
terry robe..Iron/ironing board..Hairdryer..Free local
calls..No access charges for credit card/800 calls..No
health club charges..Club level lounge with
complimentary continental breakfast..Complimentary
evening hors d oeuvres and cocktail service. most club
level lounges are open monday through friday only. all
rooms are fully soundproof and have video check-out.
modern in style and traditional in decor designers have
created rooms offering triple pane thermal windows and
individually controlled air/heat temperature controls.
our spacious rooms are the largest individual guest
room you will find within the toronto airport
community. this will allow you to further enjoy our new
sheraton.
room amenities -
air conditioning / bathroom amenities / cable/satellite
tv / coffee/tea maker / color tv / hairdryer /
iron/ironing board / mini bar / remote control tv /
shower / telephone / television
technology -
dataport / turbonet high speed internet access / speaker phone /
two line telephone / voice mail.
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Booking Information
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The hotel you have selected -- Sheraton Gateway Toronto Airport -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Sheraton Gateway Toronto Airport through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Sheraton Gateway Toronto Airport computer reservation system in Toronto, Ontario.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Sheraton Gateway Toronto Airport. For your comfort and peace of mind, you may even.
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