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Classy downtown Toronto luxury hotel with indoor pool, fine dining and high-end amenities 

Pros
  • Free amenities: Wi-Fi, bottled water, shoe shine, newspapers
  • The rooms were elegant and well furnished with high quality furniture and amenities
  • Wi-Fi was rated as excellent by online reviewers
  • Guests loved the views of Lake Ontario and the CN Tower from south-facing rooms
  • Excellent buffets, dining and drinks at the hotel said guests
  • Staff provided efficient and thoughtful service
  • Prime downtown location, an easy walk to entertainment venues, restaurants, shopping and business offices
Cons
  • Valet parking is $48 for overnight
Freebies
Free Wi-Fi
Editor's Analysis
Updated Mar 28, 2016
Overview
This fine luxury hotel is situated between two parks, on a quiet street in the entertainment district, with Roy Thompson Hall and the Alexandra Royal Theatre less than a 3-minute walk away. 

The hotel offers 267 smoke-free rooms. All rooms include free Wi-Fi, free bottled water, free shoe shine, a 42" flat screen HDTV and DVD player, a Bose sound system, a coffeemaker, a mini-bar, a desk, iPod docking, an iron and ironing board, Frette bed linen, dual vanities, separate rain shower and tub, heated bathroom floors, in-mirror bathroom 19" HDTV, a lighted shaving/make-up mirror, bathrobes, slippers, floor-to-ceiling windows with heated perimeter flooring, a laptop-size safe, a sitting area, an umbrella and climate control. Rooms are furnished with 1 king bed or 2 queen beds.

Room extras include a sofabed, a separate bedroom, a TV in the bedroom, a private lounge area with chaise lounge, a study with desk and seating area, a powder room off the foyer, a living room, a dining banquette for 5, a dining room that seats 8 with adjacent pantry, a Nespresso machine, a Bose CineMate digital Home Theater Speaker system, oversize soaking tubs, a bidet, a private fitness area and views of the CN Tower, Lake Ontario and Toronto's skyline. 

Club Level rooms enjoy a lounge with dedicated concierge offering free breakfast and snacks along with alcoholic beverages throughout the day. Guests at club level are also offered free garment pressing.

Valet parking is $48 for overnight. Pets under 30 lbs are welcomed for $150 per stay.

On site dining includes TOCA restaurant which offers Italian cuisine and is open for breakfast, brunch, lunch, and dinner. Ritz Bar offers coffee and pastry weekdays along with cocktails. DEQ Terrace & Lounge offers a place to enjoy a breath of fresh air while overlooking Simcoe Park. Afternoon Tea is served year round and the hotel offers a cheese cave, as well as 24-hour room service.

Hotel amenities include an indoor saltwater pool, a hot tub, a 24-hour fitness centre with personal trainers, a day spa, a beauty bar, concierge service, a 24-hour business centre, overnight laundry and dry cleaning, babysitting service, an outdoor terrace, free newspapers, free shoe shine service and meeting space.

The Metro Toronto Convention Centre, the CN Tower, Rogers Centre and Ripley's Aquarium are all about a 10-minute walk away. The Air Canada Centre is 12 minutes' walk, while Union Station (hub of public transit and VIA Rail) is 8 minutes away on foot. The Toronto Eaton Centre is also reachable on foot, in 17 minutes, and offers downtown's largest shopping mall.

A little farther uptown, the Art Gallery of Ontario is 6 minutes by car, while the Royal Ontario Museum is an 11-minute drive away. Shopping in Yorkville is a 13-minute drive away. The Toronto Pearson International Airport (YYZ) is a 20-minute drive, without traffic. (All travel times: Google Maps)

Confirmed with the front desk on March 27, 2016: parking fees, pet fees, room amenities, guests wanting a mini-fridge can request one from the front desk, and all rooms come with a stocked mini-bar
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The Good
Guests who stayed most often gave the hotel full marks in their reviews. They found this hotel to offer elegant rooms and public spaces, but without the pretentiousness that can often accompany luxury hotels. Instead guests found a relaxing atmosphere as well as a good place to bring kids. 

The staff provided a welcoming, calm atmosphere, plus quick and attentive service. They were described as accommodating, highly-skilled, and genuinely caring. 

Guests enjoyed the rooms. They loved the southern views of the lake and CN Tower, the luxury amenities and found the rooms beautifully appointed, spacious and quiet.

Guests enjoyed the dining and drinks on site. Whether at TOCA, the bar or the club lounge, guests often found the food and drinks excellent.

Guests thought the spa was the best in Toronto and the fitness centre was well equipped, large and clean, with good music.

The location offered great access to downtown attractions, the financial district and Toronto's many entertainment venues, restaurants and shopping.
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The Bad
There was very little said of a negative nature recently, however there was some mention of the high cost of valet parking at the hotel or the high cost of a room, although this was quite rare, with guests typically expressing the good value found at the hotel.
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Show Sources
Sources
Expedia.ca gave this hotel an average score of 4.8 out of 5, from 190 guest reviews.

TripAdvisor.ca ranked this hotel #4 out of 138 properties in Toronto, with an average score of 4.5 out of 5, from 957 reviews.

Booking.com gave this property an average score of 9.2 out of 10, based on 111 guest reviews.
Editor's Analysis by Tammy B.
Analyzed by Tammy B.
Writing chose Tammy from the moment she could hold a pencil. The stories may have changed through the years, from creative fiction to television news reporting, but Tammy's passion for words (and fondness for pencils) continues on.
Guest Reviews
9.3
Excellent
#
8 / out of 138
hotels in Toronto

Rated 9.3/10 based on 1558 reviews

Ranked #8 out of 138 hotels in Toronto

1558
Map Marker Ritz-Carlton Toronto
181 Wellington Street West, Toronto, ON