OverviewThe Renaissance Toronto Downtown Hotel is located on the east side of Blue Jays Way and south of Front Street West in Toronto, Ontario.
The property is well-known because it is attached to the Rogers Centre, the home of Major League Baseball's Toronto Blue Jays and the CFL's Toronto Argonauts. Besides sporting events, the facility also hosts concerts and the events can be seen from points within the hotel, including from many guest rooms.
Facilities at the pet friendly property (pet fee of $50 per day) include self parking ($20 per day), valet parking ($30 per day), an indoor pool, fitness facilities, and a Mediterranean restaurant that overlooks the stadium (breakfast not included).
There are 348 guest rooms (all non-smoking) at the eleven story property and 70 of those rooms are field view rooms that feature floor to ceiling windows that open into the Rogers Centre. Common room amenities include climate control, air conditioning, coffee makers, desks, hair dryers, and ironing equipment. In-room Internet is available and the cost is $13.95 per day while the cost for a local call is $1.07.
The Rogers Centre is not the only tourist attraction near the hotel. The CN Tower is a very short walk away (400m) and the Air Canada Centre is about 1km away. Additionally the Eaton's Centre shopping mall is about 2.1km to the northeast of the hotel (distances - Google Maps).
Check in time is at 3pm while check out time is at noon.
Verified with a Front Desk Agent: pet fee, local call fee, and non-smoking property.
The GoodGuests that stayed at this hotel were typically pleased with the property and several compliments were paid to the hotel's location, rooms, and staff.
The guests that liked the hotel's location were typically happy to be at the Rogers Centre (previously known as the Skydome). The hotel was "attached" to the sports/entertainment facility and the location was ideal for someone who wanted to attend an event there. Some guests also liked being downtown in Toronto and multiple guests stated that they were close to shopping at the Eaton's Centre.
The guest rooms received many compliments, sometimes for being spacious but more often due to the views that they offered. Many rooms at this hotel overlooked the sports field at the Rogers Centre and guests were able to watch football or baseball if there was a live event going on.
Guests that did not have a field view from their rooms were still able to watch events from the hotel's common areas. For example, many guests went to the restaurant/lounge and could see "events going on in the Rogers Centre right from the lounge."
The staff at the hotel received numerous compliments. They were commonly described as friendly and/or helpful and multiple patrons claimed that the staff solved problems for patrons.
The Bad
While most guests of this hotel enjoyed their stays there were occasional concerns. These concerns were not typically emotionally charged but there were a few areas that guests commented on.
Some guests were unhappy with the hotel for charging extra for in-room Internet access. These guests felt as if the service should have been free with their stays.
Occasionally guests felt that the hotel was a little difficult to get to. The unique location of the hotel as an attachment off the Rogers Centre may have confused some people who did not totally know what to look for.
Some guests described long walks inside the hotel to get back and forth from their rooms and elevator. One guest explained that the "hallways (were) very long and winding due to the odd shape of the hotel.”
Expedia.ca guest ratings averaged to 4.2 out of 5 and 92% recommended the property.
Booking.com guest ratings averaged to 8.3 points out of 10 and the site had 45 reviews.
Priceline.com guest ratings averaged to 8.2 points out of 10 and the hotel ranked 14th of 81 Toronto properties.
Front Desk Agent: pet fee, local call fee, and non-smoking property.
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Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
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