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Downtown Toronto hotel in Rogers Centre with field-view rooms, dining and indoor pool

Pros
  • Many guests enjoyed the prime location of the hotel, near to major attractions and restaurants
  • Many lodgers were pleased with the level of customer service they received
  • The hotel's rooms were found to be clean and comfortable by several reviewers
  • Several guests enjoyed views of the stadium from their rooms or public spaces
  • Some guests enjoyed good meals at the hotel
Cons
  • Wi-Fi is $13 per day
  • Self parking is $25 per day and valet parking is $35 per day
  • A few guests complained about the added Wi-Fi and parking fees
  • Worn decor and uncomfortable beds were reported by a few lodgers
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Editor's Analysis
Updated Oct 13, 2014
Overview
Connected to the Rogers Centre and adjacent to the CN Tower, this hotel is a 2-minute drive from the Gardiner Expressway. The Renaissance Toronto Downtown Hotel is geared towards travellers who prefer a hotel in a prime downtown location with an indoor pool, on-site dining and easy access to the highway.

Each of this smoke-free hotel's guest rooms offers air conditioning, cable TV, a coffeemaker, a hair dryer and an iron and ironing board. Microwaves are available free upon request and in-room Wi-Fi is $13 per day. Rooms with a stadium view, a mini-fridge, a jetted tub and a sitting area with a sofabed are also available, as are wheelchair-accessible rooms. Pets are permitted for $50 per room, per stay.

On-site amenities include an indoor pool and hot tub, 24-hour fitness facilities, 13,000 square feet of meeting space, a 24-hour business centre, guest laundry and on-site dining at Ariba, which serves breakfast, lunch, dinner and room service. Self-parking is $25 per day, while valet-parking is $35 per day. 

The CN Tower and the Metro Toronto Convention Centre are both about a 7-minute walk from the hotel, while The Toronto Eaton Centre can be found 8 minutes away by car. Toronto Pearson International Airport (YYZ) is a 28-minute drive away. (All travel time estimates: Google Maps)

All property details verified by a front desk agent, June 3, 2014
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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.

The hotel's location was praised by numerous reviewers, who found it close to the Rogers Centre, the CN Tower, the Hockey Hall of Fame, restaurants, Union Station, Ripley's Aquarium and highway access. One patron noted, "Its next door to CN Tower, a few minutes walk to Roy Thompson Hall, its a great location, easy to walk to everywhere".

Many guests complimented the hotel's staff, characterizing them as friendly, helpful, informative and attentive. One traveller remarked, "From the time of check in, to room service, to check out, every interaction with the staff was super. They've been trained well to take care of the clients. The staff went the extra mile even when they didn't have to".

Several lodgers enjoyed the hotel's accommodations. They described their rooms as clean, quiet, spacious and updated, with comfortable beds. A few guests had complaints about their accommodations, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the hotel's value and rooms.

A few guests complained about the hotel's value. They felt free Wi-Fi and a free breakfast should have been included in the rooms rates and found the added parking fees to be expensive.

Although the majority of lodgers were pleased with their clean and comfortable rooms, a few patrons had complaints about their accommodations. Various complaints included: worn decor, dated appliances, uncomfortable beds and some train noise.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #35 of 142 Toronto hotels with an average rating of 3.5 out of 5 from 936 reviews.

Expedia.ca guest reviews rated the hotel 4.2 out of 5 with a 91% recommendation rate from 596 reviews.

Booking.com guest reviews rated the hotel 8.5 out of 10 from 192 reviews.

The author corresponded with the hotel on June 3, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.1
Very Good

Rated 8.1/10 based on 1939 reviews

Ranked #45 out of 142 hotels in Toronto

1939
Map Marker Renaissance Toronto Downtown Hotel
One Blue Jays Way, Toronto, ON