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Renaissance Toronto Downtown A Marriott Luxury & Lifestyle Hotel

8.3 | Very Good
MAP CALL

Downtown Toronto hotel in Rogers Centre with field-view rooms, dining and indoor pool

Pros
  • Free amenities: Wi-Fi in the lobby
  • Many guests enjoyed the prime location of the hotel, near to major attractions and restaurants
  • Many lodgers were pleased with the level of customer service they received
  • The hotel's rooms were found to be clean and comfortable by several reviewers
  • Several guests enjoyed views of the stadium from their rooms or public spaces
  • Some guests enjoyed good meals at the hotel
Cons
  • Wi-Fi is $13 per day
  • Self parking is $30 and valet parking is $45 per day
  • A few guests complained about the added Wi-Fi and parking fees
  • Worn decor and uncomfortable beds were reported by a few lodgers
Editor's Analysis
Updated Aug 24, 2016
Overview
Connected to the Rogers Centre and adjacent to the CN Tower, this hotel provides a comfortable stay in Toronto's Entertainment District, a 2-minute drive from the Gardiner Expressway. 

Each of this smoke-free hotel's guest rooms offers Wi-Fi ($13/day), cable TV, a coffeemaker, a desk, an iron and ironing board, a hair dryer and air conditioning. Room extras include a sofabed, a mini-fridge, a jetted tub and a stadium view. Accessible rooms are also available. 

Self-parking is $30 while valet-parking is $45 per day. Pets are welcome for $50 per room, per stay.

On-site dining is available at Ariba, which serves breakfast, lunch, dinner and room service

On-site amenities include an indoor pool, a hot tub, a 24-hour fitness centre, a 24-hour business centre, a guest laundry and meeting rooms.

The CN Tower and the Metro Toronto Convention Centre are both about a 7-minute walk from the hotel, while The Toronto Eaton Centre can be found 8 minutes away by car. Toronto Pearson International Airport (YYZ) is a 28-minute drive away. (All travel times: Google Maps)

Confirmed withe the front desk on Aug 23, 2016: Wi-Fi and parking fees
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The Good
The majority of the reviews sourced for this analysis were positive, with praise going to the hotel's location, staff and rooms.

The hotel's location was praised by numerous reviewers, who found it close to the Rogers Centre, the CN Tower, the Hockey Hall of Fame, restaurants, Union Station, Ripley's Aquarium and highway access. One patron noted, "Its next door to CN Tower, a few minutes walk to Roy Thompson Hall, its a great location, easy to walk to everywhere".

Many guests complimented the hotel's staff, characterizing them as friendly, helpful, informative and attentive. One traveller remarked, "From the time of check in, to room service, to check out, every interaction with the staff was super. They've been trained well to take care of the clients. The staff went the extra mile even when they didn't have to".

Several lodgers enjoyed the hotel's accommodations. They described their rooms as clean, quiet, spacious and updated, with comfortable beds. A few guests had complaints about their accommodations, however (see below).
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the hotel's value and rooms.

A few guests complained about the hotel's value. They felt free Wi-Fi and a free breakfast should have been included in the rooms rates and found the added parking fees to be expensive.

Although the majority of lodgers were pleased with their clean and comfortable rooms, a few patrons had complaints about their accommodations. Various complaints included: worn decor, dated appliances, uncomfortable beds and some train noise.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #35 of 142 Toronto hotels with an average rating of 3.5 out of 5 from 936 reviews.

Expedia.ca guest reviews rated the hotel 4.2 out of 5 with a 91% recommendation rate from 596 reviews.

Booking.com guest reviews rated the hotel 8.5 out of 10 from 192 reviews.

The author corresponded with the hotel on June 3, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.3
Very Good
#
38 / out of 138
hotels in Toronto

Rated 8.3/10 based on 5641 reviews

Ranked #38 out of 138 hotels in Toronto

5641
Map Marker Renaissance Toronto Downtown A Marriott Luxury & Lifestyle Hotel
One Blue Jays Way, Toronto, ON