Pearson Hotel Conference Centre Toronto AirportPearson Hotel Conference Centre Toronto AirportPearson Hotel Conference Centre Toronto AirportPearson Hotel Conference Centre Toronto AirportPearson Hotel Conference Centre Toronto Airport
6.1 | Fair

Pearson Hotel Conference Centre Toronto Airport


Toronto airport hotel 3 min to YYZ with free shuttle and free parking but many complaints

  • Free amenities: Wi-Fi, breakfast, parking, airport shuttle
  • Some guests found this hotel well located for accessing the airport
  • Several guests complimented the free breakfast
  • Some guests felt the staff were unfriendly and not accommodating
  • The hotel was poorly cleaned according to some guests
  • Poor maintenance and upkeep, according to guests
  • Location a little out of the way for those without cars
jump to full editor's analysis (below)
Free Wi-Fi
Free Breakfast
Free Shuttle
Free Parking
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Editor's Analysis
Updated Mar 23, 2015
Located north of Highway 409, the Pearson Hotel Conference Centre Toronto Airport is approximately 4 km (a 3-minute drive) from Pearson International Airport, and is preferred by travellers who require easy highway access and economical accommodations near the airport. 

This hotel has 96 air-conditioned guest rooms and suites, all of which offer free Wi-Fi, 37" flat screen cable TV, a coffeemaker, a mini-fridge, a desk, a hair dryer, an iron and ironing board. Standard rooms offer one king, one queen or two queen beds, while king rooms with a sofabed are also available. King suites offer a jetted tub.

Hotel amenities include a business centre, a fitness centre, a meeting room, and a complimentary airport shuttle. Accessible rooms are available upon request, parking is free, and pets are not permitted. A free breakfast is offered daily to all guests. Park and fly is available but costs extra.

Nearby dining is offered at Danny D's and Good Times Bar and Grill (both a 3-minute drive west), and Jack Astor's which can be found 5 minutes south by car.

This hotel is a 7-minute drive south from Royal Woodbine Golf Club, while Woodbine Racetrack and Casino is a 7-minute drive north of the hotel. Shopping is available roughly 5 minutes north at Woodbine Centre and Fantasy Fair (which also houses Canada's largest indoor amusement park) and downtown Toronto is about a 20-minute drive away. (All distances and travel time estimates: Google Maps)
The Good
The guests provided mixed opinions of this hotel and its service in the reviews posted online and read for this report.

The price point of this hotel was mentioned by several reviewers who considered the included breakfast, free airport shuttle and free parking as contributing to the hotel's worth. 

Many lodgers praised the hotel's location. They described it as being close to Pearson International Airport (4 km away), restaurants, and Woodbine Racetrack and Casino. It was also mentioned the hotel's location provided easy access to main roads. It should be mentioned, however, that some guests felt the hotel would be less convenient for those without a vehicle.
The Bad
Guest opinion was quite mixed about this hotel and there were several areas of concern.

Some guests had negative experiences with the hotel's staff. They described them as rude and unaccommodating. It was specifically mentioned a few times that the shuttle driver (for the free airport shuttle), was rude and did not help with opening the vehicle's doors or loading guests' luggage, drove in an unsafe manner and was late.

Guests found it difficult to reason with the staff and get compensation for lost services. It seems as though communication would break down easily. Some guests who had troubles with their rooms or were not satisfied in some way felt quite negatively about this hotel and vowed never to return.

Complaints covered a broad spectrum from dirty rooms, no hot water with no communication or compensation to guests, no shower curtain, cobwebs hanging from ceiling, stained towels, a room that had a foul odour, limited parking available for guests in winter due to a lack of snow removal, freezing cold room, slanted bed and stained bed linens.

Without the use of a car, guests found the hotel a little out of the way.

Show Sources
Sources guest reviews rated the hotel 4 out of 5 from 162 reviews. guest reviews ranked the hotel #71 out of 118 Toronto hotels from 60 reviews. guest reviews rated the hotel 3.8 out of 5 with an 80% recommendation rate from 41 reviews.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews

Rated 6.1/10 based on 3696 reviews

Ranked #123 out of 141 hotels in Toronto

Map Marker Pearson Hotel Conference Centre Toronto Airport
240 Belfield Road, Toronto, ON