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Park Suites Toronto Front St West

5.1 | Mediocre
MAP

Apartment-style suites near Rogers Centre with indoor pool but many guest complaints

Pros
  • Many lodgers enjoyed the hotel's downtown location and proximity to restaurants
  • Several reviewers enjoyed their well-equipped and spacious units
Cons
  • A few guests complained of poor/unfair treatment
  • No cleaning service, difficulty with Wi-Fi access and a lack of in-room amenities were reported
  • A few guests had difficulty coordinating the key pick-up with the manager
Editor's Analysis
Updated Mar 14, 2015
Overview
Located about a 15-minute walk from Union Station and a 3-minute drive from the nearest Gardiner Expressway on-ramp, the Park Suites Toronto Front St. West is suitable for business or vacation travellers who prefer condo-style accommodations with a full kitchen, an indoor pool and easy access to public transit and highway access.

Each of the hotel's one-bedroom air-conditioned condo-style suites offers cable TV, a full kitchen (including a dishwasher), a separate bedroom, a living and dining area and a washer and dryer.

Hotel amenities include an indoor pool, a fitness room, a hot tub, a steam room, squash, tennis and basketball courts, billiard tables, an indoor running track, two mini-theatres, an aerobics studio and fully equipped party room. Parking is an additional $25 per day and pets are allowed on request (charges may apply).

The Rogers Centre is a 7-minute walk from the hotel, while the Toronto Eaton Centre can be found 7 minutes away by car. The University of Toronto is roughly 20 minutes away via public transit, and Toronto Pearson International Airport (YYZ) is approximately a 20-minute drive away. (All distances and travel time estimates: Google Maps)
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The Good
Although there were not many online reviews for the hotel at the time this editorial was written, of those sourced, guests showed positive responses towards the hotel's location, units and staff.

The hotel's location was a source of praise by many lodgers, who described it as fabulous and downtown, and close to restaurants, bars, the Air Canada Centre, public transit and a grocery store. 

Several reviewers were pleased with their accommodations. They described their suites as spacious, quiet and well equipped, with great views of the city. A few guests had complaints about their lodgings, however (see below).

Some patrons were happy with the customer service they received during their stay. They found the staff to be professional and helpful.
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The Bad
As mentioned above, there were not many reviews of the hotel online at the time of writing. Of those consulted, guests showed negative responses towards the key pick-up and the units.

A few lodgers mentioned difficulties with coordinating the key pick-up with the building's manager, who is not located on site. A couple of guests also reported having to pick the keys up in Mississauga.

Although several reviewers enjoyed their spacious and well-equipped units, some patrons had complaints. They reported no maid service (although it is advertised on the website), difficulty accessing the free Wi-Fi, worn kitchen utensils, no dish detergent or toilet paper and no hair dryers.
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Show Sources
Sources
Booking.com guest reviews rated the hotel 8 out of 10 from 12 reviews.

TripAdvisor.com guest reviews ranked the hotel #55 of 119 Toronto B&B and Inns with an average rating of 3.5 out of 5 from 5 reviews.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
5.1
Mediocre
#
133 / out of 138
hotels in Toronto

Rated 5.1/10 based on 11 reviews

Ranked #133 out of 138 hotels in Toronto

11
Map Marker Park Suites Toronto Front St West
373 Front Street West, Toronto, ON