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One King West Hotel & Residence

8.5 | Very Good | #31 out of 134 hotels in Toronto
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Popular downtown Toronto all-suite hotel with kitchenettes, private hot tubs & indoor pool

Pros
  • Free amenities: Wi-Fi
  • Guests were impressed with the suites for cleanliness, amenities and style
  • Location was excellent in walking distance of restaurants, shops, attractions and right next to the subway
  • Many thought it was great value for the dollar
  • Staff were welcoming and professional said guests
  • Guests enjoyed meals on site and the hotel's friendly bar
Cons
  • Valet parking is available for $45 overnight till 11 am
Editor's Review
Updated Jun 12, 2017
Overview
This all-suite hotel offers modern and spacious suites in a prime downtown location, next to the subway, and in walking distance of much of downtown.

The hotel offers 330 smoke-free rooms with elevator access in 2 buildings, a 51-storey tower and a historic bank building. 

All rooms include free Wi-Fi, a 47" flat screen smart HDTV with cable channels, a coffeemaker, a kitchenette (stove top, mini-fridge, microwave, dishwasher, toaster), en suite laundry (upon request at check in, if not already in the room), a desk, a laptop-size safe, an iron and ironing board, a hair dryer and climate control. 

Rooms are furnished with 2 double beds or 1 king bed. 

Some rooms include a separate bedroom, a sunken living room, a dining table or eat-in kitchen, a 2-person hot tub, windows that open, a balcony and views of the 12-storey atrium, city or Lake Ontario.

Valet parking is $45 for overnight until 11 am check-out, with in-out privileges and a clearance of 6'.

Pets are welcome (1 dog or cat under 20 lbs) for $100 per stay. 

Restaurants on site:
Bistro on King features International cuisine and serves breakfast, lunch and dinner daily. 
Teller's Bar offers light fare and drinks afternoons and evenings. 
Café Plenty offers coffee, freshly-baked sweets, gourmet sandwiches and salads. 
Room service is available nightly.

Off-site restaurants: Beerbistro, Ki, Terroni, Mercatto, and Jump are all great choices within a 5-minute walk.

Hotel amenities include a resistance pool, a hot tub, men's and women's saunas, a rooftop fitness centre, a business centre, concierge services, and meeting rooms. 

What’s nearby?  Eaton Centre is a 6-minute walk from the hotel. St. Lawrence Market is 8 minutes away on foot. CN Tower, Rogers Centre and Ripley's Aquarium are an 18-minute walk.

Getting around: The hotel connects directly to Toronto's PATH (shops, services, entertainment and walkway between downtown buildings). Union Station (main transportation hub) is a 7-minute walk or 3-minute subway ride. Toronto Pearson International Airport (YYZ) is a 20-minute drive without traffic, or 42 minutes by public transit. (All travel times: Google Maps)

Confirmed by hotel June 11, 2017: parking and pet fees
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The Good
Guests typically enjoyed their stays at this modern hotel and considered it amazing value.

Everyone loved the location. It was very central, with indoor access to the subway right next door, the street car right outside, as well as attractions, shopping and great restaurants in walking distance. Some guests liked having direct access to the PATH and some found it very convenient for public transit to the airport, with the subway right next door.

Guests were impressed with the very clean and quiet suites with high ceilings. Although a few said their rooms were small, guests were very pleased with the modern decor, the kitchenettes, laundry facilities, great beds and views from the tower building.

Guests often really liked the staff. Guests typically found them pleasant, professional, welcoming, courteous and accommodating.

Guests who spoke of dining or breakfast on site, enjoyed it.
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The Bad
There were some complaints found online.

Some guests said the valet parking was disorganized without much room to park the vehicle. Some complained of long waits, unfriendly valet staff, and were upset about the extra and expensive charge.

Occasionally guests complained of slow responses from the desk staff when they needed help with issues.




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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 4.2 out of 5 from 5,243 reviews.

TripAdvisor.com guest reviews ranked the hotel #32 of 138 Toronto hotels with an average rating of 4 out of 5 from 1,742 reviews.

Booking.com guest reviews rated the hotel 8.7 out of 10 from 2,366 reviews.


Guest Reviews
Rated by Guests
8.5 / out of 10
"Very Good"
Ranked by Guests
#
31 / out of 134
hotels in Toronto

The average guest rating for One King West Hotel & Residence is 8.5 out of 10 based on 18387 reviews from past guests. This average guest rating ranks One King West Hotel & Residence at #31 out of 134 hotels in Toronto.

18387
Map Marker One King West Hotel & Residence
1 King Street West, Toronto, ON